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How did you manage a telephonic conversation with OneCard Customer care? And what is the email id to reach OneCard Support. Except AI chat, the customer support seems to be non existent for me.
I don't think there is dedicated email or telephonic customer support of onecard. You can create a ticket in the in-app help section (Ai one). Choose I have other queries in the first set of options. Then, when it asks you to type the query, mention " my transaction was not rewarded" . You'll be able to successfully created a ticket. Once ticket is created, you'll be able to see and track resolution.
 
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