Checking HDFC pre-approved cards triggered CIBIL enquiry

[RevEng]

I check HDFC pre-approved offers on this link regularly - https://applyonline.hdfcbank.com/credit-cards/pre-approved-credit-cards.html

Never had an CIBIL enquiry just because of checking pre-approved offers. But yesterday when I checked, a hard enquiry hit CIBIL. Can I dispute the enquiry?

 

[Wealth is my birth right!]

I check HDFC pre-approved offers on this link regularly - https://applyonline.hdfcbank.com/credit-cards/pre-approved-credit-cards.html

Never had an CIBIL enquiry just because of checking pre-approved offers. But yesterday when I checked, a hard enquiry hit CIBIL. Can I dispute the enquiry?

No it won’t be the case
For checking available cards we not even give pan rite
If not erroneously clicked by u Pls write to HDFC Bank for removal

 

[CardSeeker]

u entered PAN or DOB ?

if u Entered PAN then they do CIBIL hit

 

[kgaurav00]

No it won’t be the case
For checking available cards we not even give pan rite
If not erroneously clicked by u Pls write to HDFC Bank for removal

99% case its hit CIBIL, if user enter OTP they never remove enquiry until you are good NRV customer.
if you holding any HDFC HDFC banking program then call RM they help better than others.

its my personal experience with HDFC.

 

[RevEng]

No it won’t be the case
For checking available cards we not even give pan rite
If not erroneously clicked by u Pls write to HDFC Bank for removal

It was not erroneous click, I did it intentionally because in the past it never triggered CIBIL enquiry.

I even got my pre-approved Diners Millennia using the same link without a CIBIL hit !

 

[RevEng]

u entered PAN or DOB ?

if u Entered PAN then they do CIBIL hit

I entered PAN everytime so far, it never hit CIBIL.

Till now I have checked pre-approved offer atleast 5-10 times.

 

[rogerthat]

Same happened to me too. That too I checked with DOB especially because I did not want a CIBIL hit to happen. I have written to HDFC to remove it but they asked for 10 days time.

 

[RevEng]

If 'terms-and-conditions and privacy policy' there at the bottom check box = CIBIL hit.

If 'privacy policy' only there = no CIBIL hit.

2nd one available, if you click through netbanking.

I skimmed through the TnC and privacy policy.
1. TnC is for the 1500 Amazon GV and doesn't mention CIBIL at all.
2. Privacy policy has the credit enquiry section but it's a general bank-wide privacy policy.

I don't understand the implications of agreeing to such broad privacy policy.

It gives HDFC right to check credit score even if I am applying for debit card or cheque book 🙂

 

[CardSeeker]

I entered PAN everytime so far, it never hit CIBIL.

Till now I have checked pre-approved offer atleast 5-10 times.

Raise A Complaint To Grievance Dept

 

[anish1516]

Yes it's hitting the CIBIL and even pre arpproved cards are not getting approved. I think HDFC deserves another credit card ban 🤣

 

[Chaitanya-a]

Yes it's hitting the CIBIL and even pre arpproved cards are not getting approved. I think HDFC deserves another credit card ban 🤣

And this time nobody cares as well coz we've better cards in the market 😂

 

[BeingPramod]

Same happened to me too. That too I checked with DOB especially because I did not want a CIBIL hit to happen. I have written to HDFC to remove it but they asked for 10 days time.

Same issue. I got CIBIL changed notification on sms and email and when I checked it was HDFC bank. I just checked the preapproved offer yesterday that I usually check every month but don't know how it got triggered the credit card CIBIL inquiry. Which email id to send the mail and what will be going to be the content. I have seen some comments here they need the full CIBIL original report to take action on the issue. Kindly clarify everyone here.

 

[BeingPramod]

Same happened to me too. That too I checked with DOB especially because I did not want a CIBIL hit to happen. I have written to HDFC to remove it but they asked for 10 days time.

Same issue. I got CIBIL changed notification on sms and email and when I checked it was HDFC bank. I just checked the preapproved offer yesterday that I usually check every month but don't know how it got triggered the credit card CIBIL inquiry. Which email id to send the mail and what will be going to be the content. I have seen some comments here they need the full CIBIL original report to take action on the issue. Kindly clarify everyone here.

Is anyone having time here to respond to my query.

 

[BeingPramod]

Were you asked to provide PAN before showing pre approved cards?

DOB & NUMBER

 

[BeingPramod]

Same issue. I got CIBIL changed notification on sms and email and when I checked it was HDFC bank. I just checked the preapproved offer yesterday that I usually check every month but don't know how it got triggered the credit card CIBIL inquiry. Which email id to send the mail and what will be going to be the content. I have seen some comments here they need the full CIBIL original report to take action on the issue. Kindly clarify everyone here.

I

Is anyone having time here to respond to my query.

It will really good if anybody could actually help me here

 

[Chaitanya-a]

DOB & NUMBER

Then you should file the complaint for sure. Their Level-1 isn't helpful.
Write to principal nodal officer through this link:

HDFC Bank - Complaint Form

 

[4uziaul]

Is anyone having time here to respond to my query.

Excuse me, this is a community forum where members voluntarily participate and respond to queries. Please understand that everyone here has their own commitments and it may take some time for the right person to see and respond to your question. It has not even been 24 hours yet, so kindly be patient and wait for a suitable response without tagging your own post.

 

[BeingPramod]

Excuse me, this is a community forum where members voluntarily participate and respond to queries. Please understand that everyone here has their own commitments and it may take some time for the right person to see and respond to your question. It has not even been 24 hours yet, so kindly be patient and wait for a suitable response without tagging your own post.

Good at least I got this reply. Dont want to go for any argument here, I guess everybody's time is precious. I see there are people who have time to do unnecessary comments but not understanding others' problems and helping them. God bless all 🙂

 

[BeingPramod]

Then you should file the complaint for sure. Their Level-1 isn't helpful.
Write to principal nodal officer through this link:

HDFC Bank - Complaint Form

Thanks alot, Here I am not able to get the exact category to raise the request for such an issue. Do you have any idea about this ?

 

[Chaitanya-a]

Thanks alot, Here I am not able to get the exact category to raise the request for such an issue. Do you have any idea about this ?

Anytime!
In that case, you can write Directly to regional nodal officer. Find the email ID for your region through this link:

HDFC Bank - Banking Ombudsman - Grievance Officer

HDFC Bank – Banking Ombudsman ( Nodal Officer Handling Banking Ombudsman Complaints) contact details are as follows: For Andhra Pradesh and Telangana At Hyderabad – Mr Sundar Krishnamoorthy Address: HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad – 500 004 Tel : 040-66467217 Fax...

www.grievanceofficer.com