CITIBANK CC Settlement Time (HDFC PLAT DC)

[rimtesh]

My card due date for citibank card was on 13 December, I paid the amount on the same day via hdfc platinum DC and the amount isn't settled yet
Called Customer care thrice , one guy of these three said there won't be any charges levied whereas the other two said that they can't say anything about it
I did a test payment on 3rd Dec using hdfc bill pay portal (selected bank account instead of platinum dc) and the payment was settled on the next morning
I have also recieved a payment reminder from citibank on my bail on 14th and recieved this message today which seems weird and unusual
Afaik , there is a 3 day grace period rule from RBI
Should I pay the due amount now by NEFT and then ask for the refund of excess balance

 

[rimtesh]

@S S V sur throw some light on this

 

[Shubham Yadav]

My card due date for citibank card was on 13 December, I paid the amount on the same day via hdfc platinum DC and the amount isn't settled yet
Called Customer care thrice , one guy of these three said there won't be any charges levied whereas the other two said that they can't say anything about it
I did a test payment on 3rd Dec using hdfc bill pay portal (selected bank account instead of platinum dc) and the payment was settled on the next morning
I have also recieved a payment reminder from citibank on my bail on 14th and recieved this message today which seems weird and unusual
Afaik , there is a 3 day grace period rule from RBI
Should I pay the due amount now by NEFT and then ask for the refund of excess balance

View attachment 37547

Why did u took risk here

Payment that too on due date that too by HDFC DC

HDFC bill pay take its own time to settle bill in 4to 5 working days except some card

 

[rimtesh]

Why did u took risk here

Payment that too on due date that too by HDFC DC

HDFC bill pay take its own time to settle bill in 4to 5 working days except some card

I always pay on due date itself and never faced any issue
I wasn't aware of the extra time needed if paid through hdfc dc

should i pay the due amount via neft now ?

 

[Shubham Yadav]

I always pay on due date itself and never faced any issue
I wasn't aware of the extra time needed if paid through hdfc dc

should i pay the due amount via neft now ?

For the peace of mind and CIBIL

Pay your bill Now by any instant settlement mechanism

 

[rimtesh]

For the peace of mind and CIBIL

Pay your bill Now by any instant settlement mechanism

paytm is instant ?

 

[Shubham Yadav]

paytm is instant ?

I would say pay directly through Citi bank site

 

[SSV]

paytm is instant ?

I always pay on due date itself and never faced any issue
I wasn't aware of the extra time needed if paid through hdfc dc

should i pay the due amount via neft now ?

Yeah, pay directly from CITI web site..
How much is the bill amount?

 

[SSV]

My card due date for citibank card was on 13 December, I paid the amount on the same day via hdfc platinum DC and the amount isn't settled yet
Called Customer care thrice , one guy of these three said there won't be any charges levied whereas the other two said that they can't say anything about it
I did a test payment on 3rd Dec using hdfc bill pay portal (selected bank account instead of platinum dc) and the payment was settled on the next morning
I have also recieved a payment reminder from citibank on my bail on 14th and recieved this message today which seems weird and unusual
Afaik , there is a 3 day grace period rule from RBI
Should I pay the due amount now by NEFT and then ask for the refund of excess balance

View attachment 37547

As a general practice you should pay the minimum due immediately after bill is generated..
then rest you can pay a few days before the due date ...

 

[Deleted member 21942]

My card due date for citibank card was on 13 December, I paid the amount on the same day via hdfc platinum DC and the amount isn't settled yet
Called Customer care thrice , one guy of these three said there won't be any charges levied whereas the other two said that they can't say anything about it
I did a test payment on 3rd Dec using hdfc bill pay portal (selected bank account instead of platinum dc) and the payment was settled on the next morning
I have also recieved a payment reminder from citibank on my bail on 14th and recieved this message today which seems weird and unusual
Afaik , there is a 3 day grace period rule from RBI
Should I pay the due amount now by NEFT and then ask for the refund of excess balance

View attachment 37547

Bank ko Bamboo hamesha dene ka na ki unka Bamboo khaane ka.... If you want to pay exactly on the due date then always pay via respective bank websites/apps or if you want to pay via HDFC BillPay then keep a buffer time of atleast 7 days before the due date for the payment to get settle.

 

[rimtesh]

Yeah, pay directly from CITI web site..
How much is the bill amount?

30000
paid via sbi neft
received message from citi of payment received

 

[rimtesh]

Bank ko Bamboo hamesha dene ka na ki unka Bamboo khaane ka.... If you want to pay exactly on the due date then always pay via respective bank websites/apps or if you want to pay via HDFC BillPay then keep a buffer time of atleast 7 days before the due date for the payment to get settle.

I'll keep that in mind
7 days including off days will work or i should pay before 7 working days

 

[Deleted member 21942]

I'll keep that in mind
7 days including off days will work or i should pay before 7 working days

7 days including off days is fine.