sudoabhi
TF Premier
yeah, it may happen sometimes I faced a similar issue with a Recharge
but I paid around 5 cc bills in Airtel app and did not face any issue with cc bills
I always prefer sbi unipay after hdfc bill pay
Airtel has replied saying that transaction ID does not belong to them.Avoid this.
I made a cc payment using Airtel app. Amount got debited from my hdfc bank, airtel app showed "payment successful", but nothing happened after that. Got stuck at that screen.
And this transaction is not even showing in transaction history of airtel app. It's nowhere to be found!!!
Thankfully i took screenshot at the loading screen where it mentioned - "payment successful" along with the trx id, so i have the transaction id.
Mailed them twice with the trx details.
Had I missed taking the screenshot, i would have been running blind behind Airtel.
What to do now? 🙁