SycSCNR
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DBS Spark Credit Card
- Thread starter SycSCNR
- Start date
Solution
krishc
TF Ace
I'm not worried about that at all.
Just pointed out that not all ETBs getting the offer.
nabendu21
TF Buzz
Received the Spark20 as LTF today .
Reason : Holding a DBS Digibank Corporate Salary Account since Dec 2021. The intention of opening Salary Account back then with DBS was getting a DBS Credit Card in my portfolio of cards . Back then they were in talks of setting up the CC Department but it took them a long time to get to this stage
Process :
As per the CC executive Spark20 is only being offered currently to employees & to pre-approved saving bank holders . You can try checking on the below link
1. Email received on 22nd Feb 2024 / 25th Feb & call received on 29th Feb for LTF (Dear DBS Customer, Exclusive Offer: Lifetime Free DBS Spark Credit Card Just for You! ) . This offer is valid till March 25 2024 . Link seems generic ( https://dbilcreditcards.dbs.com/COSPortal/?evt=sparkcard ) so not sure if existing DBS/ LVB bank members apply it will be LTF or chargable ( does not impact CIBIL at the start page ) .
2. Application Process was simple . Everything was prepopulated from the DBS Digibank Corporate Savings Accounts and no additonal KYC was required
3. Card gets approved instantaneously as it was pre-approved . Good part is you can instantly see the card details on the DBS Card+ app but since it does not show full details you need to wait . Also 1/5th of my actual card limit was showing in the virtual account as the physical card was not received ( though I do not know what is the use of it as I cannot see the full card number & cvv / expiry details on Card+ app ) . Joining Fees/ Annual Fees as LTF
Struggles which I had to face due to change in Residential Address
1. I had applied on 22nd itself but due old residential address showing in DBS Digibank I was not proceeding further with application. Updated the address in DBS Digibank App and while it gets reflected immediately on the DBS Bank portal it does not update the Credit Card Portal
2. The customer care number is hopeless as the Spark Card is currently being served by the Bajaj Supercard team . The customer service does not even know much about the Spark Credit Card and the customer care is below average. I pity the Bajaj Supercard owners . Out of the 6 customer care executives I spoke with only 2 were really supportive and understood the situation and tried to help . 1 customer care placed a callback from the Spark Team Sales guy but he said you should wait for 1 week and the DBS Savings bank address should auto update , but I did not believe him as somehow he did not feel confident
3. On a safer side I reached out to the cardcareindia email id with the request for the Residential Address update. After 3 working days TAT and receiving no response I escalated to the Level 1 which was DBS City Level Managers / Regional Nodal Officers for my region . Instantly got a response someone from the team will contact you
4. 28th Feb 2024 ( same day evening of escalation ) got a call and made him aware of the situation . He mentioned Credit Card Portal picks up information from DBS Saving Bank and since you are preapproved the residential address cannot be changed at the Credit Card Portal . He mentioned to go ahead with the application with the old / incorrect address and once the CC application is approved they would put the dispatch of card on hold till the address update was completed which could be done only at the DBS Branches
5.29th Feb 2024 went to the DBS Main Branch in my city ( Treasures/ SME branch ) as did not want to risk any dramas at smallers branches. The lady took a while to understand that I wanted to update my Residential address for only CC but soon realized it . Asked me to fill the Customer Profile Update Form -Credit Card with the relevant KYC proof . It ask for last 4 digits of CC Number which was already available in the DBS Card+ app . Shared the stamped acknowledgement from DBS to cardcareindia
5.29th Feb 2024 evening the address change was successfully reflecting in my CC account . Card dispatched the same day
6.01st March 2024 received the card in hand from Bluedart in a small package 🙂 . The card design is similar to the OneCard except that Spark Card has plastic build . They have ridged pattern for the lines around X as seen in the card image and it feels nice to hold than the regular plastic cards
Overall : For a card connoisseur like me , it was a no brainer to get the card especially since it was LTF.
Recommend : For LTF a resounding yes. Though there are hickups I would prefer them over some of the other like AU which are devaluing their cards every now and then . Indusind Tiger till its LTF is a no brainer but I guess it will be devalued sooner or later and Bajaj is in bad books for the forceful marketing
Next Cards in my list : HSBC Premier / Slice after taking the NE SFC ( let the game begin ) a
Reason : Holding a DBS Digibank Corporate Salary Account since Dec 2021. The intention of opening Salary Account back then with DBS was getting a DBS Credit Card in my portfolio of cards . Back then they were in talks of setting up the CC Department but it took them a long time to get to this stage
Process :
As per the CC executive Spark20 is only being offered currently to employees & to pre-approved saving bank holders . You can try checking on the below link
1. Email received on 22nd Feb 2024 / 25th Feb & call received on 29th Feb for LTF (Dear DBS Customer, Exclusive Offer: Lifetime Free DBS Spark Credit Card Just for You! ) . This offer is valid till March 25 2024 . Link seems generic ( https://dbilcreditcards.dbs.com/COSPortal/?evt=sparkcard ) so not sure if existing DBS/ LVB bank members apply it will be LTF or chargable ( does not impact CIBIL at the start page ) .
2. Application Process was simple . Everything was prepopulated from the DBS Digibank Corporate Savings Accounts and no additonal KYC was required
3. Card gets approved instantaneously as it was pre-approved . Good part is you can instantly see the card details on the DBS Card+ app but since it does not show full details you need to wait . Also 1/5th of my actual card limit was showing in the virtual account as the physical card was not received ( though I do not know what is the use of it as I cannot see the full card number & cvv / expiry details on Card+ app ) . Joining Fees/ Annual Fees as LTF
Struggles which I had to face due to change in Residential Address
1. I had applied on 22nd itself but due old residential address showing in DBS Digibank I was not proceeding further with application. Updated the address in DBS Digibank App and while it gets reflected immediately on the DBS Bank portal it does not update the Credit Card Portal
2. The customer care number is hopeless as the Spark Card is currently being served by the Bajaj Supercard team . The customer service does not even know much about the Spark Credit Card and the customer care is below average. I pity the Bajaj Supercard owners . Out of the 6 customer care executives I spoke with only 2 were really supportive and understood the situation and tried to help . 1 customer care placed a callback from the Spark Team Sales guy but he said you should wait for 1 week and the DBS Savings bank address should auto update , but I did not believe him as somehow he did not feel confident
3. On a safer side I reached out to the cardcareindia email id with the request for the Residential Address update. After 3 working days TAT and receiving no response I escalated to the Level 1 which was DBS City Level Managers / Regional Nodal Officers for my region . Instantly got a response someone from the team will contact you
4. 28th Feb 2024 ( same day evening of escalation ) got a call and made him aware of the situation . He mentioned Credit Card Portal picks up information from DBS Saving Bank and since you are preapproved the residential address cannot be changed at the Credit Card Portal . He mentioned to go ahead with the application with the old / incorrect address and once the CC application is approved they would put the dispatch of card on hold till the address update was completed which could be done only at the DBS Branches
5.29th Feb 2024 went to the DBS Main Branch in my city ( Treasures/ SME branch ) as did not want to risk any dramas at smallers branches. The lady took a while to understand that I wanted to update my Residential address for only CC but soon realized it . Asked me to fill the Customer Profile Update Form -Credit Card with the relevant KYC proof . It ask for last 4 digits of CC Number which was already available in the DBS Card+ app . Shared the stamped acknowledgement from DBS to cardcareindia
5.29th Feb 2024 evening the address change was successfully reflecting in my CC account . Card dispatched the same day
6.01st March 2024 received the card in hand from Bluedart in a small package 🙂 . The card design is similar to the OneCard except that Spark Card has plastic build . They have ridged pattern for the lines around X as seen in the card image and it feels nice to hold than the regular plastic cards
Overall : For a card connoisseur like me , it was a no brainer to get the card especially since it was LTF.
Recommend : For LTF a resounding yes. Though there are hickups I would prefer them over some of the other like AU which are devaluing their cards every now and then . Indusind Tiger till its LTF is a no brainer but I guess it will be devalued sooner or later and Bajaj is in bad books for the forceful marketing
Next Cards in my list : HSBC Premier / Slice after taking the NE SFC ( let the game begin ) a
Last edited:
Can you elaborate more on how you got it LTF. Will be helpful for others .
nabendu21
TF Buzz
Updated my original post with details . Was too quick to hit Post reply 🙂
DBS Spark Credit Card
DBS Spark credit card Currently it is only available for account holders 😕
www.technofino.in
Do you think is it worth even as LTF?Updated my original post with details . Was too quick to hit Post reply 🙂
DBS Spark Credit Card
DBS Spark credit card Currently it is only available for account holders 😕
nabendu21
TF Buzz
honestly getting CCs from reputed global banks makes much more sense than the smaller private Indian banks or SFB and these co branded startups. Only one card I have had no issues and that too I got for the Luxury Metal Card was OneCard but again they have already changed vendors so that s where it seems we cannot trust any such startups as well
And when a card is LTF with no strings attached there is no reason not to apply especially when your card portfolio is in excess of 5 to 10. Also you build a relationship with the bank and possibly for future card upgrades as well it helps a lot .
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abhishek12333@rediffmail.
TF Buzz
I have been approved DBS Spark5 Credit Card as a Lifetime Free Card. It will be delivered today. I have a Digibank Savings Account since 2016 and maintain only minimum balance of Rs. 10000. The temporary Credit Limit given on this card is Rs. 80000. Higher Credit Limit will get activated after the card delivery.
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Abhishek012
TF Pioneer
Rdspam
TF Premier
Yeh sab aane de but will it also open for non savings acc holders?
krishc
TF Ace
how did you get it ?
was it pre-approved?
I've been using Digibank savings account since 2018 and maintain balances between 25-50k and use for medium ticket txn regularly - still no offer yet.
What do you mean by this? Are you talking about the Slice BNPL thing?
drsel
TF Prestige
Kindly give examples of the e-voucher options for redeeming the cashpoints, which are worth 20 paisa.
Is Amazon pay or Amazon shopping voucher included ?
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