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Do not pay PNB card using 3rd party

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RupayMan

RupayMan

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Guys,

If you hold PNB card only without PNB account, and your preference is to pay using 3rd party apps like Mobikwik, Cred or Cheq, Payzapp, Do not use these apps.

PNB system is not able to fetch the UTR reference by whatever mode of payment we do.

They are asking us to do via their net banking or NEFT or any Bank Net banking, or Bill desk to instantly reflect in credit card.

I am facing this issue due to MobiKwik and Cred pay. Yes paid twice and didn't reflect. Its 15 days so far..
 
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anirban.choudhury said:
I paid using CheQ yesterday and payment got settled in 30 mins
Also received message from pnb for payment settlement
Click to expand...
Am just fighting with them daily, they also saying everytime don't use other apps than their app. Fee up already.. never faced any issues for so many years with many other cards. Got PNB and issue started.
 
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RupayMan said:
Am just fighting with them daily, they also saying everytime don't use other apps than their app. Fee up already.. never faced any issues for so many years with many other cards. Got PNB and issue started.
Click to expand...
The problem is not at PNB end , it’s at Monikwik

Simply ask the transaction ID proof and send that proof to PnB to reconcile , if customer care not doing it then mail to nodal officer and MD desk
 
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anirban.choudhury said:
The problem is not at PNB end , it’s at Monikwik

Simply ask the transaction ID proof and send that proof to PnB to reconcile , if customer care not doing it then mail to nodal officer and MD desk
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All done, what PNB doing is keep asking same template again and again In email, even with nodal officer. Their system of response management is very poor. They even say additional charges will occur post due date if the amount is not reflected.
 
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RupayMan said:
All done, what PNB doing is keep asking same template again and again In email, even with nodal officer. Their system of response management is very poor. They even say additional charges will occur post due date if the amount is not reflected.
Click to expand...
In that case just pay off the charges with NEFT and wait for the payments and then file a complain to RBI
 
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@RupayMan is correct here. PNB is directly stating to not use 3rd party apps to pay their credit card. I used CRED twice, although it was successful but money got reversed after 2-3 days. Then tried PayZapp immediately got sms from PNB saying to use their services like net banking or apps for smooth payment instead of third party apps, they wont take any responsibility of fees incurred due to late payment from these third party apps. Although my payment got settled using Payzapp confirmed from Genie app, but didn't receive any confirmation from PNB about it. So please be alert.
 
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Unleash said:
@RupayMan is correct here. PNB is directly stating to not use 3rd party apps to pay their credit card. I used CRED twice, although it was successful but money got reversed after 2-3 days. Then tried PayZapp immediately got sms from PNB saying to use their services like net banking or apps for smooth payment instead of third party apps, they wont take any responsibility of fees incurred due to late payment from these third party apps. Although my payment got settled using Payzapp confirmed from Genie app, but didn't receive any confirmation from PNB about it. So please be alert.
Click to expand...
Typical govt service, I should have searched about success rate before doing it.
 
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Unleash said:
@RupayMan is correct here. PNB is directly stating to not use 3rd party apps to pay their credit card. I used CRED twice, although it was successful but money got reversed after 2-3 days. Then tried PayZapp immediately got sms from PNB saying to use their services like net banking or apps for smooth payment instead of third party apps, they wont take any responsibility of fees incurred due to late payment from these third party apps. Although my payment got settled using Payzapp confirmed from Genie app, but didn't receive any confirmation from PNB about it. So please be alert.
Click to expand...
I been using PNB CC for 4 months and I always paid using third party apps like payzapp but didn't get any message saying pay using NEFT or something. Also I always get message when bank receives the payment.
 
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This was my first card statement for PNB, and I usually pay my other credit card bills through CRED and never faced such issue. Since the PNB card bill was reversed twice on CRED, still took a chance to pay through PayZapp. Although didn't face any failure or reversal on PayZapp but also didn't receive any notification from PNB of sucessful payment. The SMS of not preferring third apps was received immediately after making payment on PayZapp. This might have not happened to all, but was a first experience to me.
 
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Unleash said:
This was my first card statement for PNB, and I usually pay my other credit card bills through CRED and never faced such issue. Since the PNB card bill was reversed twice on CRED, still took a chance to pay through PayZapp. Although didn't face any failure or reversal on PayZapp but also didn't receive any notification from PNB of sucessful payment. The SMS of not preferring third apps was received immediately after making payment on PayZapp. This might have not happened to all, but was a first experience to me.
Click to expand...
You mean payzapp works good?
 
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Rkr said:
I have also paid PNB card bill through payzapp 4 times...No issue faced till now in amount credit in PNB card account

Just one bill failed on Payzapp -BHIM(Amount-70k) combination, like amount debited but transaction failed, and the same has been credited in originated account in 3 days..
Click to expand...
Did you paid anytime using Cred?
 
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Rkr said:
For PNB card ....i have not made payment till now on cred...For other cards i was regulary paying bill on cred using bank account and upi, untill i have tata neu card on rupay...now only payzapp bhim or paytm only for bill payment.
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Someone told Cred works good for PNB because of that paid yesterday, but PNB saying it's a non working day, so have to wait till tomorrow, not sure how bill payments works in working day vs non working.. is this kind of manual work?
 
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