Axis Credit Card does anyone have the Axis Bank MD desk complaint email?

[Harry1]

How many days RBI took

It varies a lot. In my cases, it has gone from 1 week to 9 months.

 

[Pho3nix]

Email provided by @Walter White seems correct. I think it is managed by the MD desk and handled by resolution team which is the last desk.
Make sure to exhaust remedy as per the complaint resolution matrix, i.e. 1. Premium Experience 2. 1st escalation to nodal officer 3. Principal Nodal officer
If PNO does not do anything then in such case suggest reaching out to MD's Desk. After this fails you can go to RBI Ombudsman.

What's "1. Premium Experience" ?

 

[Walter White]

What's "1. Premium Experience" ?

Aise hi fancy se naam de rakhe hai. Issue koi bhi nhi resolve karta. 🤣

 

[Pho3nix]

Aise hi fancy se naam de rakhe hai. Issue koi bhi nhi resolve ka

What's the email ?

 

[Walter White]

What's the email ?

premium.experience@axisbank.com hai id

 

[AritraSaha]

complaint email of MD desk axis bank

Amitabh.Chaudhry@axisbank.com

Most likely yahi hona chahiye. Never tried it before.

Its the MD desk email.. reply in 3 days..

 

[Pradumya]

I don't understand what is wrong with my kismat
Raised MD desk complaint on 02 sept 2024, ab tak no response.
Now I am writing another mail to ask for status update.
Ispar bhi reply ki umid nhi hai