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What is the issue you are facing, there is a place where it shows the agent detail.. in that page there is requirement of providing office address at the top of page, you need to scroll to top and then fill that.. then you will get next button enabled.. and then use debit card to authenticate
Can you please share the working agent link with me too? Also is there any cooldown applicable via agent too or it just overrides?
 
Yes.. already raised the issue with HDFC bank. Since looking at message it might be legitimate. Have you have ever seen this type of incident?
No, but some things I would have done is
1. Record the call. (I have call recording enabled for all unknown numbers, there is an option in phone to not announce as "this call is now being recorded". But it will just play a beep tone)
2. Ask the person where is he calling from, which branch, or which place. and his name and designation.
3. Ask if I will get any official mail or SMS or how else is it processed?

Yes Since I am also eager to get an HDFC core credit card, so if someone would have called me and asked these things, I also would have fell for that.
 
No, but some things I would have done is
1. Record the call. (I have call recording enabled for all unknown numbers, there is an option in phone to not announce as "this call is now being recorded". But it will just play a beep tone)
2. Ask the person where is he calling from, which branch, or which place. and his name and designation.
3. Ask if I will get any official mail or SMS or how else is it processed?

Yes Since I am also eager to get an HDFC core credit card, so if someone would have called me and asked these things, I also would have fell for that.
Noted your advice. Thanks.
Even today i called him and he said if this number is spam, i would not have received the call and money has been already deducted immediately after sharing the OTP. However still waiting fo official reply from HDFC bank.
 
Noted your advice. Thanks.
Even today i called him and he said if this number is spam, i would not have received the call and money has been already deducted immediately after sharing the OTP. However still waiting fo official reply from HDFC bank.
Nothing will happen, so calm yourself and move on. The next time you receive a call from a credit card agent, just say NO.
Why were you in such a hurry to email HDFC? When have you lost nothing?

I even gave the front pict of my credit card for the Inidusind credit card when the agent asked.
 
yes, as long as you have not lost money, be cool. sometimes due to all the spam and fraud call news that we hear, we mistake everything for fraud.
maybe in this case it is legitimate. so don't worry, it is clear from the sms that it is for cc application, it will reflect in the system only after 2-3 days.
Need to wait a few more days to see it in the system. so be cool.
 
Nothing will happen, so calm yourself and move on. The next time you receive a call from a credit card agent, just say NO.
Why were you in such a hurry to email HDFC? When have you lost nothing?

I even gave the front pict of my credit card for the Inidusind credit card when the agent asked.
Thanks dear. I agreed what you say. I have also blocked all my other banks credit cards and debit card immediately after this incident. Thinking of activating again after 3 days.
 
yes, as long as you have not lost money, be cool. sometimes due to all the spam and fraud call news that we hear, we mistake everything for fraud.
maybe in this case it is legitimate. so don't worry, it is clear from the sms that it is for cc application, it will reflect in the system only after 2-3 days.
Need to wait a few more days to see it in the system. so be cool.
Yes. I hope so..
 
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