Flipkart charging Fee for availing credit card offers

[praful47]

This virus is spreading to all the platforms.
We need a strict law on Drip Pricing, like other countries.

Drip pricing ?

 

[Slayer]

Please edit title as it is misleading

 

[Predator]

Drip pricing ?

the unethical practice of adding additional fees on the product... offer fee, platform fee, coupon fee, rain fee etc.

Drip pricing is a pricing technique in which firms advertise only part of a product’s price and reveal other charges later as the customer goes through the buying process.

 

[PavanPavan is verified member.]

Done ) changed the subject

 

[EnthuCC]

We need a strict law on Drip Pricing, like other countries.

And Omnibus Directive from EU.

 

[Fintellect]

Just tried placing an order on FK and noticed that they have started a new fee called offer handling charges, for adding a new card and avail the offer!

View attachment 65121

What's this new scam by ScamKart?

Unethical way to scam customers.

 

[ragz_mln]

They always cancel my orders automatically, and now my account is shadow banned.
I was trying to buy a tablet with credit card. After successfully placed the order, the orders were getting cancelled automatically.

Even the cancellation sms was coming before the order confirmation sms.

And their customer care has no solution for this.

You're lucky.. For me, they blocked my account, and did not even return my Rs. 5000 that were added by hdfc gift card. Shameless guyz didnt even care to redund money even after complaining @ govt. JagoGrahak portal. They suck.

 

[Card_Crafter]

They always cancel my orders automatically, and now my account is shadow banned.
I was trying to buy a tablet with credit card. After successfully placed the order, the orders were getting cancelled automatically.

Even the cancellation sms was coming before the order confirmation sms.

And their customer care has no solution for this.

You tried to scam Flipkart before that's why your account and address is blacklisted. If you didn't, then it's blacklisted by mistake.

 

[me_sovon]

You tried to scam Flipkart before that's why your account and address is blacklisted. If you didn't, then it's blacklisted by mistake.

Sorry bro, But I never tried to Scam Flipkart.


Mistake? They didn't even know what is the issue, they are clearly saying that as a customer I don't have any issues from my side, may be the stock is not available.
And it's not just about one person I have talked with multiple customer support agents they all said the same thing.

But surprisingly the product is available on my pin code and it was delivered to my pin code when I ordered the product from my brother's account

 

[msankadi]

Haha

Absolutely! This is something like Platform fees levied by delivery apps. FK is just finding ways to increase their revenue, at the cost of their branding!!

Haha what branding they are known for their subpar services and trying to steal gift voucher money by unnecessarily blocking accounts with fk balance

 

[dhruvks]

That's why I prefer Amazon, because even after all this crap fees, Flipkart doesn't take any responsibility if any defect or issues come up. Every time I get some good deal during flipkart sales, that product is always out of stock for my pincode. People don't call it Scamkart for no reason.

 

[Card_Crafter]

Sorry bro, But I never tried to Scam Flipkart.


Mistake? They didn't even know what is the issue, they are clearly saying that as a customer I don't have any issues from my side, may be the stock is not available.
And it's not just about one person I have talked with multiple customer support agents they all said the same thing.

But surprisingly the product is available on my pin code and it was delivered to my pin code when I ordered the product from my brother's account

They can't mention directly that your account is blacklisted even if it's blacklisted. Infact no company can. I work for a firm where we block/blacklist many fraud people without their knowledge.

Send a mail to CS explaining your situation, if you haven't done anything wrong. Calling won't help.

 

[HumorSimpson]

They can't mention directly that your account is blacklisted even if it's blacklisted. Infact no company can. I work for a firm where we block/blacklist many fraud people without their knowledge.

Send a mail to CS explaining your situation, if you haven't done anything wrong. Calling won't help.

New info. Thank you

 

[praful47]

They can't mention directly that your account is blacklisted even if it's blacklisted. Infact no company can. I work for a firm where we block/blacklist many fraud people without their knowledge.

Send a mail to CS explaining your situation, if you haven't done anything wrong. Calling won't help.

They don't reply ... I had one issue and I emailed to their grievance email , never heard back.

 

[mhm]

For my last two orders they charged 3 rupees as platform fee.

View attachment 65122

Same for me

 

[me_sovon]

They can't mention directly that your account is blacklisted even if it's blacklisted. Infact no company can. I work for a firm where we block/blacklist many fraud people without their knowledge.

Send a mail to CS explaining your situation, if you haven't done anything wrong. Calling won't help.

But brother I'm genuinely speaking that I never did anything unethical, even I'm a plus member from long time.
This was my permanent account.

I had already raised the issue on twitter, they called me, they said they have nothing to do.

So I changed the mobile number on this permanent account, and opened a new account with the old number.

 

[Anshul Gupta]

That's why I prefer Amazon, because even after all this crap fees, Flipkart doesn't take any responsibility if any defect or issues come up. Every time I get some good deal during flipkart sales, that product is always out of stock for my pincode. People don't call it Scamkart for no reason.

Agreed. Amazon is miles apart from Flipkart and other e-commerce sites. Their post sales customer service and overall service just can't be met by other companies; that's why I prefer to order from Amazon even if the product is a bit expensive compared to Scamkart.

And not just Flipkart, it's the same for almost all Indian companies' customer service unfortunately. Amazon's customer service quality should really be used as a benchmark by most Indian companies

 

[Anshul Gupta]

Any delivery is open box delivery. Ask the delivery person to wait while you check.

Flipkart just makes it "mandatory".

You are lucky that your experience with delivery agents have been great that they allow you to open non-open box delivery packages before giving the otp. Most delivery agents won't even hand over the package to the customer before receiving the otp.

 

[paxauquabriba-4876]

Agreed. Amazon is miles apart from Flipkart and other e-commerce sites. Their post sales customer service and overall service just can't be met by other companies; that's why I prefer to order from Amazon even if the product is a bit expensive compared to Scamkart.

And not just Flipkart, it's the same for almost all Indian companies' customer service unfortunately. Amazon's customer service quality should really be used as a benchmark by most Indian companies

Not anymore amazon is worse. may be your POV is based on past experience & not recent

 

[paxauquabriba-4876]

They don't reply ... I had one issue and I emailed to their grievance email , never heard back.

fukem explore other options. no need to bend