Fraud by Kotak Bank Employees

[taskmaster]

So this happened in november with my father, someone issued a credit card on his kotak account and took out the money and also set auto debit for the payment of credit card on his savings account. They wiped off around ₹1.5 lakhs from the account. Complained to the bank and to RBI Ombudsman but they are saying it was done from our side and are not providing any details.

What are my next steps here?

 

[flimz]

Cannot set auto debit without MPIN. So, it was probably done by someone who knows the code.

 

[taskmaster]

Cannot set auto debit without MPIN. So, it was probably done by someone who knows the code.

My doubt is on the bank employees tbh. I dont think someone can do that without the know how

 

[vine]

Register a complaint in cybercrime.gov.in
They might help

 

[sudoabhi]

My doubt is on the bank employees tbh. I dont think someone can do that without the know how

File a complaint/FIR with the cyber crime dept.

 

[Arkapal Sen]

@Abhishek012 vai tag whole gang..

 

[taskmaster]

Register a complaint in cybercrime.gov.in
They might help

Will do that in a couple of days if i don't get a response from the bank and ill be visiting the branch as well.

 

[elite34700]

Will do that in a couple of days if i don't get a response from the bank and ill be visiting the branch as well.

Financial fraud has to be reported first to cyber crime post which bank will investigate, make sure the offenders are put behind bars.