GOT HSBC Live+ Card recently, wanted to apply for Add ON card but have some queries ?

[Credit raja]

1. Is HSBC add ON card attracts saparate annual fee/Joining?
2. IS HSBC Cashback cap of Rs.1000/Month is aggreagate or saparate for Main and Add ON card?
3.Card Offers on Amazon/Flipkart applies offers to both cards as individual or it count only for main card?

 

[manoj28]

Agreed but note also "These fees may vary depending on the offer under which the HSBC Credit Card has been availed of by the cardholder". Will ask them on email for confirmation before getting the add on card.

Hi, plz share email id for hsbc customer care

 

[100Rabh_negi]

Hi, plz share email id for hsbc customer care

It's cardsupport@hsbc.co.in. Will update if I receive any update on the renewal fees for my live+ add on card.

 

[KLB@96]

how to get live plus as second HSBC card ? the customer has no clue and website is not allowing me to apply

 

[pprakash11]

how to get live plus as second HSBC card ? the customer has no clue and website is not allowing me to apply

Juat register the request on website and they will call and take up further

 

[asyd]

It's cardsupport@hsbc.co.in. Will update if I receive any update on the renewal fees for my live+ add on card.

Any update from CC whether the addon card is chargeable or not?

 

[100Rabh_negi]

Any update from CC whether the addon card is chargeable or not?

They have been giving conflicting information. No fees charged yet for the add-on card. I don't think it will be charged , it's just annual fees waiver spend criteria is to be fulfilled by using primary card only.

 

[Rishabh]

Already using Add-On card from past 2-3 months, no fees for add-on & no card activation offer or promotion like we get on primary card.
Also cashback benefits will be basis aggregated spends, no separate cashback limit of 1000rs per month for Add-on.

 

[shu_sha]

Already using Add-On card from past 2-3 months, no fees for add-on & no card activation offer or promotion like we get on primary card.
Also cashback benefits will be basis aggregated spends, no separate cashback limit of 1000rs per month for Add-on.

Do we get 1K voucher on add-on cards as well by spending 20k in first month?

 

[Rishabh]

Do we get 1K voucher on add-on cards as well by spending 20k in first month?

As mentioned no offer on add-on card for initial spends, you just get different card number for add-on which can be used separately for bank specific offers on any merchant sites.

 

[shu_sha]

As mentioned no offer on add-on card for initial spends, you just get different card number for add-on which can be used separately for bank specific offers on any merchant sites.

Not true, you'll get 1K voucher if you spend 20K in the first 30 days from your add-on card

 

[shu_sha]

Any update from CC whether the addon card is chargeable or not?

No separate joining fees or annual fees for add-on cards.

 

[Rishabh]

Not true, you'll get 1K voucher if you spend 20K in the first 30 days from your add-on card

I haven't got any after making spends & same is confirmed by Customer care as well for add-on card.

 

[shu_sha]

I haven't got any after making spends & same is confirmed by Customer care as well for add-on card.

You'll get it after 60 days.

This has been mentioned in their tnc of Live+ card on their website.

Customer care is worst of HSBC, they only don't know all about the benifits of the card and will tell you anything like that only.

 

[harshgupta940]

Hey are the spends done on add-on card considered for 2lk fee waiver or only primary card spends are counted?

 

[shu_sha]

Hey are the spends done on add-on card considered for 2lk fee waiver or only primary card spends are counted?

Spends done on both primary and add-on cards are considered for few waiver

 

[harshgupta940]

I just filled the add on form assisted by some third party agency hsbc has hired. But he didn't ask the add on holders phone number or email. Can the add on card be used only through primary phone number otp or add on can also use it individually?

 

[Rishabh]

I just filled the add on form assisted by some third party agency hsbc has hired. But he didn't ask the add on holders phone number or email. Can the add on card be used only through primary phone number otp or add on can also use it individually?

Post getting the add-on card, just call customer care to get Phone Number changed for Add-on card. It takes 5-10mins for whole process of changing number via CC.

 

[harshgupta940]

Post getting the add-on card, just call customer care to get Phone Number changed for Add-on card. It takes 5-10mins for whole process of changing number via CC.

Ok thanks , that's what I was thinking

 

[Bat_ford]

I just filled the add on form assisted by some third party agency hsbc has hired. But he didn't ask the add on holders phone number or email. Can the add on card be used only through primary phone number otp or add on can also use it individually?

how did u apply for it? which address did u give for delivery?

 

[harshgupta940]

So I just called the HSBC Customer Care on call and asked them for the add on and they said that they have placed a request for callback for add on and I will be contacted by a sales agent within 48 hrs.

After 2 days I got a call from spam number and I expected that so I picked up and he asked me about the request and after some basic information filled asked me to be ready with masked aadhaar (not the one that is downloaded from uidai website but manually hide the first 8 digits everywhere its written even the smallest along with the qr code) and pan card image. Then he sent a link through adobe for online form and in that I had to OTP verify my number and upload the documents and e sign of primary card holder. Then he said that he will send the document to bank for processing.

The agent was clearly of third party as in the form below as well the agency name "VIBA" was mentioned.

The address he told me will be of what my existing card address is.

So far it has been 1.5 working days and I haven't got any thing from hsbc, I hope I get the card in this week as have some spends coming which would be helpful for 20k offer.