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GOT HSBC Live+ Card recently, wanted to apply for Add ON card but have some queries ?

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Credit raja

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1. Is HSBC add ON card attracts saparate annual fee/Joining?
2. IS HSBC Cashback cap of Rs.1000/Month is aggreagate or saparate for Main and Add ON card?
3.Card Offers on Amazon/Flipkart applies offers to both cards as individual or it count only for main card?
 
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My HSBC smart value CC was discontinued and was given a choice to upgrade to platinum(LTF) and live+(paid). Can anyone confirm whether HSBC live+ card works with dreamfolks website for lounge access? And I don't think lounge access is restricted to primary card only, bcoz I have other add-on cards which offers same benefits as primary card holder.
 
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Rishabh said:
Post getting the add-on card, just call customer care to get Phone Number changed for Add-on card. It takes 5-10mins for whole process of changing number via CC.
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I changed the phone number for my add on is there any way that I can use the HSBC app on add on card as well and see transactions etc? As when putting my phone number either its showing wrong credentials or not authorised
 
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harshgupta940 said:
I changed the phone number for my add on is there any way that I can use the HSBC app on add on card as well and see transactions etc? As when putting my phone number either its showing wrong credentials or not authorised
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Did u get the card delivered to your permanent address or your current address? Was it a serviceable or non-serviceable address? Did u modify your address in in app after u got the primary card?
 
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Bat_ford said:
Did u get the card delivered to your permanent address or your current address? Was it a serviceable or non-serviceable address? Did u modify your address in in app after u got the primary card?
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Got it on my permanent/correspondence address. It is in Delhi NCR but pincode was unserviceable as per hsbc while I applied initially.
 
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Credit raja said:
1. Is HSBC add ON card attracts saparate annual fee/Joining?
2. IS HSBC Cashback cap of Rs.1000/Month is aggreagate or saparate for Main and Add ON card?
3.Card Offers on Amazon/Flipkart applies offers to both cards as individual or it count only for main card?
Click to expand...
Today got my Live+ card and wanted to get add on cards, so contacted the customer support, here is what they informed me
 

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pprakash11 said:
some useless dumb agent. contact again and they will give another answer. don't believe on one.
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Okay. So recently had an e-lafda with HSBC Principal Nodal Officer Sabry Ali after which only they approved my card after 2 months.
I am gonna a fire up a mail asking for the definitive rule.
In case if you guys also want to know something other than this , I will put that in mail and update here whenever I get the reply
 
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mukku.bel said:
Okay. So recently had an e-lafda with HSBC Principal Nodal Officer Sabry Ali after which only they approved my card after 2 months.
I am gonna a fire up a mail asking for the definitive rule.
In case if you guys also want to know something other than this , I will put that in mail and update here whenever I get the reply
Click to expand...
What was that e-lafda ?

My first application with HSBC was declined and even escalating to that F Sabry Ali didn’t result any fruit. So I left, but later acquired two.
 
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pprakash11 said:
What was that e-lafda ?

My first application with HSBC was declined and even escalating to that F Sabry Ali didn’t result any fruit. So I left, but later acquired two.
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I applied for the card in sept, since I already had plat, someone contacted me and got the sign and all.
I did, and 1 month later when there was no update sent a mail to cc they said they only entertain complaints and not enqyiries and closed my case.
I replied that it was a complaint not an enquiry as I was supposed to get the card faster this time as I was an existing customer, still no reply.
Sent a mail to nodal officer, no reply.
2 month passed, raised a complaint in RBI, someone from the nodal office called said they have lost my application, they have no idea where it is.
Said they will do a fresh application, so I consented and finally the card was approved 2 days ago, dispatched yesterday, received today
 
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mukku.bel said:
I applied for the card in sept, since I already had plat, someone contacted me and got the sign and all.
I did, and 1 month later when there was no update sent a mail to cc they said they only entertain complaints and not enqyiries and closed my case.
I replied that it was a complaint not an enquiry as I was supposed to get the card faster this time as I was an existing customer, still no reply.
Sent a mail to nodal officer, no reply.
2 month passed, raised a complaint in RBI, someone from the nodal office called said they have lost my application, they have no idea where it is.
Said they will do a fresh application, so I consented and finally the card was approved 2 days ago, dispatched yesterday, received today
Click to expand...
Oh, do u took 2 CIBIL hits?
 
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pprakash11 said:
Oh, do u took 2 CIBIL hits?
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Nah only 1 time.1st time I didn’t get any cibil hit so was thinking that maybe my card wasn’t processed but I was also thinking that since I was an existing customer so they won’t have to do it.
Only 2nd time when they did it I got to know, they do CIBIL enquiry for all.
And for this time I was really terrified as after my last HSBC application in Sept, I had some 6-7 credit enquiries and still they approved
 
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The HSBC agent provided incorrect information, claiming that the add-on card would have a separate ₹1,000 cap for 10% cashback. Based on this, I applied for the add-on card. However, after making purchases on both cards, I discovered that the ₹1,000 cashback cap is combined for both cards. Additionally, any combined spending above ₹10,000 on food and groceries is not eligible for the 1.5% cashback. This misinformation has resulted in a double loss for me.
 
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