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Hdfc Add on cards showing dormant

friends2b11

TF Select
Has anyone started getting calls from HDFC regarding non-usage of add-on cards in spite of using the cards regularly?

I and my friends are getting calls from HDFC Bank regarding the non-usage of credit cards, and those cards are add-on cards. Perhaps add-on card usage is not showing in the HDFC Bank add-on card's account.

Even if I am calling customer care and telling them the card number. They think that it is primarily card, and they even cannot see any transactions.


So the system is thinking that I am not using it? Transactions are only visible from primary account holders statements after settlement.

HDFC system is very buggy. Even an add-on cardholder can take a loan from their net banking using the add-on cards.

Please help me.We donot want to get such calls.
 
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