HDFC Bank Customer ID Issue

[Grogu]

Hi, this is regarding HDFC Bank Customer ID linked to savings account.

In 2020 I opened an HDFC min KYC online account (at that time no VKYC), after 12 months they closed the account automatically. Customer ID 1 generated here.

In 2023 I tried to open online account again with VKYC, account was generated but full KYC benefits were not provided. Customer ID 2 generated here.
I visited branch, they said KYC rejected at back end & even we can't process. Generally it is available but option is locked for this account. So, they provided DD and closed account.

I asked the branch manager whether it is possible to create a new Customer ID with max account. He asked me to get a new mobile number without any previous relationship with HDFC bank.

So, my question whether multiple Customer ID can be generated by the bank against same PAN? Due to OCD I'm not interested in account with previous Cust ID.

 

[enbee]

New customer ID is longer valid

Only 1 customer ID can be alloted to customer as per RBI guidelines.

For whatsapp first try to deregister the current CID and then again register with the new one

Just type deregister in hdfc number

yes I tried to deregister but still it's not working I even closed the new account last week. Emailed them several times but they seems they also don't have any idea. HDFC IT team sucks they need to hire some new developers, no banks allows customer to open account with different customer ID in first place. Also their payzapp app sucks.

 

[varun__goel_]

yes I tried to deregister but still it's not working I even closed the new account last week. Emailed them several times but they seems they also don't have any idea. HDFC IT team sucks they need to hire some new developers, no banks allows customer to open account with different customer ID in first place. Also their payzapp app sucks.

You disclosed to the branch that you had an existing account & CID?

Every bank does that and later merge both the CIDs

What's the error share SS.

 

[enbee]

You disclosed to the branch that you had an existing account & CID?

Every bank does that and later merge both the CIDs

What's the error share SS.

when I'm trying to register with the my old Customer Id it's supposed show me an option to register via last four digits of Customer ID or debit card number instead it directly sending otp on my number. After entering the otp this error massage comes up.

 

[enbee]

Yes .
Although I closed my one account

Hey can you confirm me one thing after closing the one account, des the linked debit card details with that account also gets removed.

 

[Vasuki]

Hey can you confirm me one thing after closing the one account, des the linked debit card details with that account also gets removed.

No no always shows as deactivated/ closed

 

[enbee]

No no always shows as deactivated/ closed

No no always shows as deactivated/ closed

On your profile page does it shows your account number bellow your Adhar, like this?

 

[Vasuki]

On your profile page does it shows your account number bellow your Adhar, like this?

Yes same .

 

[enbee]

Yes same .

Finally I'm able to register on WhatsApp banking after several mails and tweets on x,
One last things I want to ask.

Are you able to register in sms banking and on cards section below your closed account linked debit cards, reissue option showing like this ?

 

[Vasuki]

Finally I'm able to register on WhatsApp banking after several mails and tweets on x,
One last things I want to ask.

Are you able to register in sms banking and on cards section below your closed account linked debit cards, reissue option showing like this ?

Yes it will show

 

[enbee]

Yes it will show

Thank you so much for answering my all quarries even customer care team was unable to answer this questions?

 

[Vasuki]

Thank you so much for answering my all quarries even customer care team was unable to answer this questions?

Even if u close their cc .
It will show as inactive

That's
Sbi - best private sarkari bank
Hdfc - best sarkari pvt bank


Both have same migraine issue .they never forget your card like women never forget your mistake

 

[varun__goel_]

Even if u close their cc .
It will show as inactive

That's
Sbi - best private sarkari bank
Hdfc - best sarkari pvt bank


Both have same migraine issue .they never forget your card like women never forget your mistake

In HDFC - for 6 months