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Hi All,
I am HDFC Bank SB account holder and my account is 3+ years old.
In HDFC bank application the KYC status was "Y". But recently it has changed to "Pending".
Does it mean I need to submit KYC again ?
Yes I did the same 2 days ago. It reflected instantly.Update : Instead of going to branch you can Re-Kyc on the HDFC Netbanking Portal under the request option if your mobile number is linked with aadhar and pan.
I am facing same issue. How did you solve the issue? Was it resolved automatically or you had to visit branch and submit kyc documents again?Hi All,
I am HDFC Bank SB account holder and my account is 3+ years old.
In HDFC bank application the KYC status was "Y". But recently it has changed to "Pending".
Does it mean I need to submit KYC again ?
Hey,I am facing same issue. How did you solve the issue? Was it resolved automatically or you had to visit branch and submit kyc documents again?
Its not a technical glitch. When I faced this issue, I did a lot of research.Not sure if it's urgent or not because I am able to perform all transactions normally without any restrictions. Is the re-kyc really required or it's a technical glitch from bank? What do you think? Anyways please tell me the another method as well.
If I do re-kyc from netbanking, do I need upload identity proof/address proof/KYC from etc? Just saw some old youtube videos. As per them these are required. Is the process changed recently? Is it only aadhaar OTP based now?Its not a technical glitch. When I faced this issue, I did a lot of research.
REASON:
So when someones account is more than 3-4 years and if you have not updated address or CIF details then HDFC system mark that customer as KYC PENDING customer. This is standard RBI rules they are following. After that HDFC app shows KYC as PENDING. I know lot of my friends, their status already changed to PENDING but nothing happened. They can easily do all types of transactions.
Ways:
1. Netbanking - Instant
2. Customers can send their duly signed Re-KYC form & valid KYC documents through registered email id to Rekychdfcbank@hdfcbank.com (only if the customer confirms that there is no change in address).
3. Visit Branch (For me branch person was confused what to do)
Official Information Link -> https://www.hdfcbank.com/personal/save/accounts/services/rekyc-facta-nomination#:~:text=Customers can send their duly,is no change in address).
If I do re-kyc from netbanking, do I need upload identity proof/address proof/KYC from etc? Just saw some old youtube videos. As per them these are required. Is the process changed recently? Is it only aadhaar OTP based now?
Employer Details and salary are mandatory fields.Is it really necessary to give all my employer details and FATCA declaration while doing this Re-KYC?
Hey @souvikr ,@PRITAM_CARD I did re-kyc today using netbanking. Uploaded a selfie and authenticated using aadhaar otp (no change in address). But in mobile app kyc status is still pending. Also got this sms "Confirmation! Your Aadhaar has been updated in our records on 26-NOV-22. Please approach your nearest branch for linking your HDFC Bank A/c No." What is happening here, do I need to really visit branch?