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Millennia HDFC charged "Rs.50 as CASH CHARGES"

I received the GST reversal yesterday. Had emailed to Grievance Redressal on Aug 9 and also followed up with the Customer Services email which had promised GST reversal in 10 days. I don't know what worked. I also received an email from Case Administrator with a request number, it looks like their CRM.
 
I received the GST reversal yesterday. Had emailed to Grievance Redressal on Aug 9 and also followed up with the Customer Services email which had promised GST reversal in 10 days. I don't know what worked. I also received an email from Case Administrator with a request number, it looks like their CRM.
i mailed on 7th aug, no reply yet.
edit: today i received mail from grievance cell that the gst will be reversed within 5days.
 
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i mailed on 7th aug, no reply yet.
To whom did you send it?

I told them to open a complaint for non reversal of GST and also mentioned of escalating it to RBI Ombudsman. I believe we have to officially complaint to the bank after which only we can escalate to RBI Ombudsman after 30 days if there is no resolution.
 
To whom did you send it?

I told them to open a complaint for non reversal of GST and also mentioned of escalating it to RBI Ombudsman. I believe we have to officially complaint to the bank after which only we can escalate to RBI Ombudsman after 30 days if there is no resolution.
I just called the customer care and asked them to reverse the gst. They created the service request yesterday & asked for 20 days to process it. But I'm already seeing the gst reversal in my account today.
 
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