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Hdfc classic account offer
- Thread starter ramandeep
- Start date
Send an email to escalation@hdfcbank.com telling them that the RM has stated he has completed the process from his side; and it has been more than 7 working days.
Write ' Kindly provide me a date by when this process will get completed' .
My RM has been dodging this for last 30-35 days..... he says now it will be done in 3-4 days, but nothing happens
You raise an email to grievance.redressal@hdfcbank.com
and tell them you want to change your RM to a diff Branch; give your Branch preference as well and cite the above reason
I did the same... They registered a complaint/SR, and later replied that RM email me regarding resolution.You raise an email to grievance.redressal@hdfcbank.com
and tell them you want to change your RM to a diff Branch; give your Branch preference as well and cite the above reason
in actual, the RM messaged from his personal number saying sorry sir, mai krvata hu 2 din me, compalaint close krva do..... yet that RM dint get it done even after 3-4 days have passed
Arre complaint kyu close ki! Wahi toh nhi karna tha
cause when you don't close the complaint; internally bhi wo escalate hoti hai
So reply to tht same email which you had sent earlier; and state ki abhi tak RM ne kaam nhi kiya hai; and on top of that you WANT TO change your RM to another Branch. Keep the BM in CC if you want; and the EDIT_ - @danish [answer to your below question] BM is also supposed to provide escalation details when he is handling/ replying to you on email. Escalate it to Cluster Head ( if required; I would personally suggest not to; if you want to keep good relations with Branch )
| Escalation >> escalation@hdfcbank.com | GR >>>> ( you might get email from them tht we will reply on or before [7days in general] but the timline given to your branch is less than 7 days; and it will keep getting internally escalated if the BM does not resolve the query within the stipulated time) | PNO Desk (Bekaar desk hai; yaha pe Bhanu Rekha maal phuk ke reply degi) |
| BM >>> (Branch Manager) | Cluster Head (to whom BM is answerable)>>>> | Senior Officer [maybe Circle/ Zonal Officer] (IDK the exact designation; but they are answerable to this person) |
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how to contact or write a email to cluster headArre complaint kyu close ki! Wahi toh nhi karna tha
cause when you don't close the complaint; internally bhi wo escalate hoti hai
So reply to tht same email which you had sent earlier; and state ki abhi tak RM ne kaam nhi kiya hai; and on top of that you WANT TO change your RM to another Branch. Keep the BM in CC if you want; and the BM is also supposed to provide escalation details when he is handling/ replying to you on email. Escalate it to Cluster Head ( if required; I would personally suggest not to; if you want to keep good relations with Branch )
Escalation >> escalation@hdfcbank.com GR >>>> ( you might get email from them tht we will reply on or before [7days in general] but the timline given to your branch is less than 7 days; and it will keep getting internally escalated if the BM does not resolve the query within the stipulated time) PNO Desk (Bekaar desk hai; yaha pe Bhanu Rekha maal phuk ke reply degi) BM >>> (Branch Manager) Cluster Head (to whom BM is answerable)>>>> Senior Officer [maybe Circle/ Zonal Officer] (IDK the exact designation; but they are answerable to this person)
AllThatStuff
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I have HDFC Savings MAX Account with 25k MAB since last 7 months. I can maintain 1L in my account for few months, if it can help me upgrade to Classic account.
But, before that, can some plz list all the the benefits of having Classic account ??
But, before that, can some plz list all the the benefits of having Classic account ??
