HDFC IMPERIA URGENT HELP

[Rahezad0806]

Hello everyone! I visited HDFC Bank on Friday 24th of May for account opening. I chose to go ahead with Imperia account and they asked me to give a cheque of INR 10 Lac. After documentation on the same day they said account will be opened the cheque cleared yesterday and the account is still not created my number shows unregistered on hdfc bank cannot contact customer care because the ivr asks for debit card details or customer id. The branch tells me it's a delay at the back end. I have 4 accounts with other bank all of them got activated on day one. What should i do with these people. Extremely poor experience. ( I also opened a Fi federal account in under 5 min) :/. Please help me reach HDFC customer care. Thanks & Regards.

 

[sidp]

It took more than a week(9-10days) for my mother's in hdfc. 4-5 more days to access netbanking. But mine took 1-2 hrs as I opened through cash.

I have heard cases where it took more than a month for indusind & rbl. So there is no definite time limit.

No one can do anything. They put the money in dummy account but give access to the branch people later. All you can do is bug bm/bom so that he'll bug back end team.

 

[Rahezad0806]

It took more than a week(9-10days) for my mother's in hdfc. 4-5 more days to access netbanking. But mine took 1-2 hrs as I opened through cash.

I have heard cases where it took more than a month for indusind & rbl. So there is no definite time limit.

No one can do anything. They put the money in dummy account but give access to the branch people later. All you can do is bug bm/bom so that he'll bug back end team.

Axis Burgundy is the best. The moment this account opens I am going to withdraw funds and never bank with HDFC again. Fake promises is all they can give for their so called premium account.

 

[keerthirahul123]

Don’t worry. It took 5 days for my mother’s Imperia account to be opened.

 

[Rahezad0806]

Don’t worry. It took 5 days for my mother’s Imperia account to be opened.

So that means a zero balance basic account is better.

 

[Vasuki]

Hello everyone! I visited HDFC Bank on Friday 24th of May for account opening. I chose to go ahead with Imperia account and they asked me to give a cheque of INR 10 Lac. After documentation on the same day they said account will be opened the cheque cleared yesterday and the account is still not created my number shows unregistered on hdfc bank cannot contact customer care because the ivr asks for debit card details or customer id. The branch tells me it's a delay at the back end. I have 4 accounts with other bank all of them got activated on day one. What should i do with these people. Extremely poor experience. ( I also opened a Fi federal account in under 5 min) :/. Please help me reach HDFC customer care. Thanks & Regards.

Your account should have been opened
By now but hdfc is hdfc
Old than sbi in technology


You can leverage this time killed by them into making it into bm cabin & bamboozle him

Tell him u want compensation for time & intrest lost .
U will complaint to grievance redressal.
Meanwhile write a complaint & go to branch manager

 

[sidp]

Axis Burgundy is the best. The moment this account opens I am going to withdraw funds and never bank with HDFC again. Fake promises is all they can give for their so called premium account.

You can't withdraw total funds so fast. You need access to net banking, for which you need to activate dc which they'll send only after account is activated. 🤣
Basic SavingsMax with generic welcome kit offers best value. Axis burgundy, indusind pioneer( or any foreign banks) definitely has much better service than hdfc imperia.

If you want to continue banking with hdfc, I suggest you ask them to cancel old application and open a speciale gold/platinum account. It has decent welcome benefit. This is only for new account opening not for upgrade.

 

[Shroud]

Well @Rahezad0806 , I think you are expecting a bit more from this bank. Even if it is a premium account that you're opting for, it's still the same procedure of opening the account.

You can't withdraw total funds so fast. You need access to net banking, for which you need to activate dc which they'll send after account is activated. 🤣

If you're not comfortable with this delay, you should really look at other banks otherwise you'll have a lot of headache dealing with them.

 

[sidp]

Well @Rahezad0806 , I think you are expecting a bit more from this bank. Even if it is a premium account that you're opting for, it's still the same procedure of opening the account.

If you're not comfortable with this delay, you should really look at other banks otherwise you'll have a lot of headache dealing with them.

This is not a expectation problem, this is a hdfc problem. Once cheque is cleared , they should give access to account. Their system and sop both are outdated. And they do it to save interest.

There is nothing premium about waiting 15days to get access to your own funds. And which genius came up with the idea that netbanking can only accessed after dc is activated?

 

[Rahezad0806]

UPDATE: THE BRANCH SAYS I WILL RECIEVE MY KIT BY FRIDAY. DONT KNOW HOW THATS POSSIBLE WITH THE ACCOUNT NOT EVEN ACTIVATED YET. THE CALL CENTER SAYS YOU CAN EXPECT THE ACCOUNT TO OPEN BY 5TH OF JUNE. PREMIUM OR NOT PREMIUM.. EVEN SMALL TIME BANKS WITH ZERO BALANCE ACCOUNT HAVE STUFF READY TO GO ALMOST INSTANTLY. THERE IS A REASON THEY ARE TAKING EXTREMELY HIGH INITIAL DEPOSIT. ALSO MY MOTHER OPENED A NORMAL SAVINGS ACCOUNT A WEEK BACK AND HER ACCOUNT WAS UP AND RUNNING ON DAY 1 ITSELF. ANY LAWYERS HERE? I MIGHT JUST BREAK SOMEONES NOSE AT THE BRANCH.

 

[Vasuki]

This is not a expectation problem, this is a hdfc problem. Once cheque is cleared , they should give access to account. Their system and sop both are outdated. And they do it to save interest.

There is nothing premium about waiting 15days to get access to your own funds. And which genius came up with the idea that netbanking can only accessed after dc is activated?

They did this to my friend father
Money was stuck for month

Account opened debit freeze after 1 transaction

 

[Riya Sharma]

They did this to my friend father
Money was stuck for month

Account opened debit freeze after 1 transaction

how much was it?

 

[Vasuki]

UPDATE: THE BRANCH SAYS I WILL RECIEVE MY KIT BY FRIDAY. DONT KNOW HOW THATS POSSIBLE WITH THE ACCOUNT NOT EVEN ACTIVATED YET. THE CALL CENTER SAYS YOU CAN EXPECT THE ACCOUNT TO OPEN BY 5TH OF JUNE. PREMIUM OR NOT PREMIUM.. EVEN SMALL TIME BANKS WITH ZERO BALANCE ACCOUNT HAVE STUFF READY TO GO ALMOST INSTANTLY. THERE IS A REASON THEY ARE TAKING EXTREMELY HIGH INITIAL DEPOSIT. ALSO MY MOTHER OPENED A NORMAL SAVINGS ACCOUNT A WEEK BACK AND HER ACCOUNT WAS UP AND RUNNING ON DAY 1 ITSELF. ANY LAWYERS HERE? I MIGHT JUST BREAK SOMEONES NOSE AT THE BRANCH.

Imperia kit r not readily available
Unlike icici wm which has dedicated branch

 

[Vasuki]

how much was it?

Idk 50k
He was opening 10k normal account

 

[Rahezad0806]

Imperia kit r not readily available
Unlike icici wm which has dedicated branch

It's not only about the kit. I don't exist as a customer in their system. WhatsApp banking doesn't recognise my number. The customer support say that I don't have an account with them. Account create hoga toh kit ayengi na.

 

[Riya Sharma]

It's not only about the kit. I don't exist as a customer in their system. WhatsApp banking doesn't recognise my number. The customer support say that I don't have an account with them. Account create hoga toh kit ayengi na.

I think you got scammed. Nowadays people are opening up fake HDFC Branches and pretending to open bank accounts for people but after taking a couple of people's money they escape the city with all of the money.

 

[Rahezad0806]

I think you got scammed. Nowadays people are opening up fake HDFC Branches and pretending to open bank accounts for people but after taking a couple of people's money they escape the city with all of the money.

Are you serious?

 

[sidp]

It's not only about the kit. I don't exist as a customer in their system. WhatsApp banking doesn't recognise my number. The customer support say that I don't have an account with them. Account create hoga toh kit ayengi na.

Dw, your money is nt going anywhere. You wrote the cheque mentioning : hdfc bank ltd a/c your name. Right? Then It will be credited only to your hdfc account.

Once account is opened you will receive confirmation.

 

[Riya Sharma]

Are you serious?

no lol just trolling

 

[Vasuki]

I think you got scammed. Nowadays people are opening up fake HDFC Branches and pretending to open bank accounts for people but after taking a couple of people's money they escape the city with all of the money.

Just like your new name & avtar