HDFC Max upgrade case

[kuchbhi]

Okay so in short
I tried to upgrade my account to savings max online but failed zillion of times
Visited Branch (29 october) : Staff too much self obsessed and daydreaming, so he said, "Do it yourself online"!
Complained online(LEVEL-1) again they said to visit branch!
Finally reached out PNO quoted all of this!
Furthermore, as appropriate restitution for the undue mental harassment, repeated inconvenience, and systemic neglect I have endured, I requested compensation of INR 20,000.
Call came from branch (say, from person P1) strictly said them to send some person home for upgrade! He will be visiting overmorrow!
So what should be my next step to get closer to compensation since I don't want to close the case as it is, at least, not because of their system(s) failure!

@sjmajumder


EDIT-1 : 18-Nov-24 : No one visited today and SMS came that issue is resolved! Will call P1 tomorrow!
EDIT-2 : 19-Nov-24 : Posted another mail to PNO! Received reply at 11:46pm that they have acknowledged my issue and will get back to me till 25th of November!
EDIT-3 : 20-Nov-24 : Following the email a person was sent by P1 who visited my home did paperwork and afterwards I received an account conversion request reference number on mail too!
EDIT-4 : 22-Nov-24 : Account finally converted to savings max!
NOW, branch does my work on priority haha!

 

[6ix9ine]

my only option is to fill the form!
but i dont know whether cancelled cheque thing is legit!

Which DC are you looking for? Millennia?

 

[kuchbhi]

Which DC are you looking for? Millennia?

yess since 2.5% i find better for my spending purposes
i wont be able to achieve 75k spends on platinum

 

[6ix9ine]

yess since 2.5% i find better for my spending purposes
i wont be able to achieve 75k spends on platinum

Take instant platinum from branch, then apply for millennia from netbanking. Simple as that.

Platinum will be closed automatically.

 

[kuchbhi]

Take instant platinum from branch, then apply for millennia from netbanking. Simple as that.

Platinum will be closed automatically.

but ya i'll have to visit branch anyway tomorrow so i think what i can do is fill the form tomorrow
since they are asking to fill form means it will be same as getting printed card with my name
i will directly get millenia it'd be better and fast
but the cheque's thing is what i found unusual
what do you say?

(please dont get annoyed that whatever you say i dont listen and put forward my own its just i'm putting what i thing will be good but unsure of it)

 

[6ix9ine]

but ya i'll have to visit branch anyway tomorrow so i think what i can do is fill the form tomorrow
since they are asking to fill form means it will be same as getting printed card with my name
i will directly get millenia it'd be better and fast
but the cheque's thing is what i found unusual
what do you say?

Cancelled cheque thing is normal. That's a written proof of you having the account. It has your name, account number and IFSC code.

By default, you get HDFC platinum (black one) with saving max variant. For lower DCs, you have to apply it manually.

Just take physical DC and apply for millennia DC from your netbanking to avoid any spelling mistake or any unnecessary hassles.

 

[kuchbhi]

Cheque thing is normal. By default, you get HDFC platinum (black one) with saving max variant. For lower DCs, you have to apply it manually.

Just take physical DC and apply for millennia DC from your netbanking to avoid any spelling mistake or any unnecessary hassles.

got it thanksss

 

[kuchbhi]

@6ix9ine how much time does it take for platinum debit card to make the reward points available for redemption after paying cc bill thru unipay

 

[6ix9ine]

@6ix9ine how much time does it take for platinum debit card to make the reward points available for redemption after paying cc bill thru unipay

2-3 working days, no need to wait 90 days like Millennia.

 

[kuchbhi]

2-3 working days, no need to wait 90 days like Millennia.

Yayy okay
Instant wla lene ka thoda fayda nikal lunga

 

[kuchbhi]

Get the compensation as bank also should remember your history otherwise they will treat you as a normal customer.

now they are treating me seriously
bm visited and said, to employees, he's <my name>

 

[love4cards]

now they are treating me seriously
bm visited and said, to employees, he's <my name>

conrats bro, that must be a good feeling

 

[HumorSimpson]

Okay so in short
I tried to upgrade my account to savings max online but failed zillion of times
Visited Branch (29 october) : Staff too much self obsessed and daydreaming, so he said, "Do it yourself online"!
Complained online(LEVEL-1) again they said to visit branch!
Finally reached out PNO quoted all of this!
Furthermore, as appropriate restitution for the undue mental harassment, repeated inconvenience, and systemic neglect I have endured, I requested compensation of INR 20,000.
Call came from branch (say, from person P1) strictly said them to send some person home for upgrade! He will be visiting overmorrow!
So what should be my next step to get closer to compensation since I don't want to close the case as it is, at least, not because of their system(s) failure!

@sjmajumder


EDIT-1 : 18-Nov-24 : No one visited today and SMS came that issue is resolved! Will call P1 tomorrow!
EDIT-2 : 19-Nov-24 : Posted another mail to PNO! Received reply at 11:46pm that they have acknowledged my issue and will get back to me till 25th of November!
EDIT-3 : 20-Nov-24 : Following the email a person was sent by P1 who visited my home did paperwork and afterwards I received an account conversion request reference number on mail too!

so finally what happened ? write the ending too.

 

[kuchbhi]

Okay so here's the update
@Ram1 @sjmajumder @6ix9ine @Aniket @Vasuki
He(P1) sent a person on 20 nov 2024 who got the request form signed from me and took it to branch nd they have started my account conversion I even got intimation that account conversion has begun!

See this. ..

 

[kuchbhi]

yesss happy happy

Last this ....

 

[HumorSimpson]

See this. ..

update on the first post for completeness. BTW didn't they compensate you ?

 

[kuchbhi]

update on the first post for completeness. BTW didn't they compensate you ?

They did not and I did not go to RBI for a thing with no financial loss but only time loss and metal agony,


But now branch employees know my name very well...
Even the manager hehe

 

[HumorSimpson]

But now branch employees know my name very well...
Even the manager hehe

Next time ask for inifinia reserve

 

[kuchbhi]

Next time ask for inifinia reserve

BM isn't that good
And neither the income is wrt infinia

 

[kuchbhi]

Next time ask for inifinia reserve

You going to start a thread?? A fight I mean 😂🤣
For acc upgrade