HDFC regular saving how to connect customer agent for general enquiry

[ramandeep]

I have HDFC regular saving, but there is no option in IVR to connect customer agent for general enquiry. Can you tell me how to connect to a customer agent?

 

[SpiesCan'tCatchMe]

I have HDFC regular saving, but there is no option in IVR to connect customer agent for general enquiry. Can you tell me how to connect to a customer agent?

Dial the customer care number and select banking then they will ask for your customer id and debit card pin enter it and press 9. done!

 

[ramandeep]

Dial the customer care number and select banking then they will ask for your customer id and debit card pin enter it and press 9. done!

there is no option to press 9, i am using regular account, or do they provide the option depending upon type of account, which type account do you have?

 

[SpiesCan'tCatchMe]

there is no option to press 9, i am using regular account, or do they provide the option depending upon type of account, which type account do you have?

Earlier in didn't have any account still i used to talk and now i have a savings max account

 

[ramandeep]

Earlier in didn't have any account still i used to talk and now i have a savings max account

looks like now they have moved this option to max saving account only, anyone with the regular account can connect with agent for general enquiry not for fraud or loss enquiry, I am just asking for general enquiry.
I have recently opened hdfc account and have both icici and hdfc accounts.. looks icici provides way better service than hdfc, also icici app is way better than hdfc.

 

[NOOBY]

I have HDFC regular saving, but there is no option in IVR to connect customer agent for general enquiry. Can you tell me how to connect to a customer agent?

try pressing 9 (or 8)... they dont say it over IVR but you get connected to CC agent

 

[ramandeep]

try pressing 9 (or 8)... they dont say it over IVR but you get connected to CC agent

I am asking about connecting to enquire about saving account not cc agent.. cc agent and fraud enquiry options are there but not for general enquiry. Even if i try to enquire general information on fraud equiry option they disconnect call by saying only for fraud enquiry.

 

[manoj21012000]

@ramandeep 18002663310 try this number.

 

[TheTrickySid]

I have HDFC regular saving, but there is no option in IVR to connect customer agent for general enquiry. Can you tell me how to connect to a customer agent?

Try calling this number

 

[ramandeep]

@ramandeep 18002663310 try this number.

This number is for max saving or classic customer account..though i will try tomorrow

 

[ramandeep]

Try calling this number
View attachment 9018

This number is for complaint purposes.. i have tried earlier.. not for general enquiry

 

[ramandeep]

Though i just wanted to enquire about what is lowest chargeable debit card.. as i have received millennia debit card.. n i don't want to use it.. as i have other credit card for shopping purposes.. so wanted to downgrade. They dont provide this information on fruad option or complaint number .. they always say select valid option on IVR but there is no option for me.

 

[TheTrickySid]

Though i just wanted to enquire about what is lowest chargeable debit card.. as i have received millennia debit card.. n i don't want to use it.. as i have other credit card for shopping purposes.. so wanted to downgrade. They dont provide this information on fruad option or complaint number .. they always say select valid option on IVR but there is no option for me.

Visit branch and submit the request or you can even try mailing them.

 

[thanix]

Apart from IVR, you may try this number to reach customer care directly 04461011030

 

[ramandeep]

Visit branch and submit the request or you can even try mailing them.
View attachment 9020

Is easyshop regular debit card of 150 rs still available?

 

[ramandeep]

Apart from IVR, you may try this number to reach customer care directly 04461011030

Will try tomorrow

 

[TheTrickySid]

Is easyshop regular debit card of 150 rs still available?

Clearly mentioned it's phased out.

Customer support will help you with the available ones

 

[thanix]

From the picture, it is phased out. I think you can get a ATM card which is free but can't be used at pos or online, I guess.

 

[ramandeep]

From the picture, it is phased out. I think you can get a ATM card which is free but can't be used at pos or online, I guess.

So basically right now money back debit is the cheapest one.. no one less than it?

 

[ramandeep]

From the picture, it is phased out. I think you can get a ATM card which is free but can't be used at pos or online, I guess.

I need for online too.. as don't have any hdfc credit card. though of other banks i do have