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HDFC regular saving how to connect customer agent for general enquiry

ramandeep

TF Premier
I have HDFC regular saving, but there is no option in IVR to connect customer agent for general enquiry. Can you tell me how to connect to a customer agent?
 
with regular account i was not able to connect to executive for general information but now i have upgraded to max savings and can connect with them. Hdfc is doing discrimination here, there should be a option for regular customers too.
 
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