I applied for tata neu in March and it got rejected instantly (even though holding regalia for 5 years and a salary account with Hdfc).
so recently I sent an email to the credit card department asking for a reason and reconsideration but the response was robotic (customerservices.cards@hdfcbank.com).
so again I sent a second email and I received the response that I already hold an hdfc card (customerservices.cards@hdfcbank.com).
Hence based on that ticket I sent an email to the grievance redressal of the credit card department(Grievance.Redressalcc@hdfcbank.com) last week.
They created a ticket but There is no response till now. But today I got a message and notification from the tata neu app that my card was approved with zero joining fees and 1.5k renewal fees (will be ltf due to completing rewards league).
So try sending a reconsideration email and it might work
so recently I sent an email to the credit card department asking for a reason and reconsideration but the response was robotic (customerservices.cards@hdfcbank.com).
so again I sent a second email and I received the response that I already hold an hdfc card (customerservices.cards@hdfcbank.com).
Hence based on that ticket I sent an email to the grievance redressal of the credit card department(Grievance.Redressalcc@hdfcbank.com) last week.
They created a ticket but There is no response till now. But today I got a message and notification from the tata neu app that my card was approved with zero joining fees and 1.5k renewal fees (will be ltf due to completing rewards league).
So try sending a reconsideration email and it might work