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Help for failed transaction on Mobikwik.

  • Thread starter Thread starter Arnal07
  • Start date Start date
  • Replies Replies 97
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Arnal07

TF Ace
Cc bill payment of 1518rs failed on mobikwik on 21st feb.Transaction was done with hdfc platinum dc.The refund is still not credited.Did anyone face this issue before?
 
Atleast your reply gave me hope that one day it's gonna happen 😢
More than 60000 Rs got stuck at Mobikwik end, transaction has been failed but not showing in Mobikwik. After continuous escalation, finally I got money back to my source account but Mobikwik took 4 months. Meanwhile I tried with SBI end but didn't get any resolution. Inform your bank about this incident so that they will track from their end. Do you have any message/email of failed transaction? If your transaction is visible in Mobikwik then automatic refund will be initiated.
 
More than 60000 Rs got stuck at Mobikwik end, transaction has been failed but not showing in Mobikwik. After continuous escalation, finally I got money back to my source account but Mobikwik took 4 months. Meanwhile I tried with SBI end but didn't get any resolution. Inform your bank about this incident so that they will track from their end. Do you have any message/email of failed transaction? If your transaction is visible in Mobikwik then automatic refund will be initiated.
Failed Transaction is visibile, it clearly states amount X refunded to wallet but no money got refunded in wallet xD
The other part which was paid via CC has returned to my cc account.
 
Failed Transaction is visibile, it clearly states amount X refunded to wallet but no money got refunded in wallet xD
The other part which was paid via CC has returned to my cc account.
Wallet refunds are instant.
Few days ago I also got refund in wallet and it is reflected instantly.


Link your wallet on Swiggy/Zomato and check whether wallet Balance is showing zero on Swiggy/Zomato App after linking.

Check and Confirm
 
Bro it is showing zero in mobiqwik.
But I still linked it in swiggy and checked. It is still showing zero. 🙁
In my Case when refund txn appears in MobiKwik, in MobiKwik App it is showing zero.

But when I checked in Swiggy, Refunded Amount is reflecting on Swiggy and after Few Minutes it started refelecting in .MobiKwik App also.

I thought this is the case with you also.

Contack MobiKwik via In-App support.

Wallet Balance refund for any wallet is usually instant if it appears in Txn history.
 
In my Case when refund txn appears in MobiKwik, in MobiKwik App it is showing zero.

But when I checked in Swiggy, Refunded Amount is reflecting on Swiggy and after Few Minutes it started refelecting in .MobiKwik App also.

I thought this is the case with you also.

Contack MobiKwik via In-App support.

Wallet Balance refund for any wallet is usually instant if it appears in Txn history.
I did raised a ticket 2 times and emailed as well.
I guess twitter use karna padega for escalations xD
 
If we use Mobi regularly, we will end up with a rare failure that takes 120 days to get back the funds (if we dispute). If we want to have peaceful sleep, use a system that seldom fails. For me, that good alternative is hdfc billpay.
 
I had never received such E-Mail with txn details for Credit Card Bill Payments done via Mobikwik.

From when you are receiving E-Mails for CC Bill Payment done via Mobikwik?

Is it started Recently ?
Bro this payu email is sent to those account which are older account Like I have multiple account but two accounts are more than 6-7 year old on those account I receive email from payu with such details but for others I didn't.
 
So today my bill payment to ICICI Amex CC failed twice for 20K. Once with RBL and other with HDFC Platinum.. Then I tried to pay Mastercard variant and it worked. Refund of 20-20k is reflecting in Mobikwik history, so I hope I'll get refund soon.
In this thread, I saw that people are getting HDFC reward points even for failed transaction. While I can confirm the same in next two days, but any idea if RBL would also give voucher for a failed transaction just like HDFC?
 
So today my bill payment to ICICI Amex CC failed twice for 20K. Once with RBL and other with HDFC Platinum.. Then I tried to pay Mastercard variant and it worked. Refund of 20-20k is reflecting in Mobikwik history, so I hope I'll get refund soon.
In this thread, I saw that people are getting HDFC reward points even for failed transaction. While I can confirm the same in next two days, but any idea if RBL would also give voucher for a failed transaction just like HDFC?
RBL shaana hai.
Woh nhi dega.
 
RBL shaana hai.
Woh nhi dega.
Ajeeb hai yeh mobikwik. Kal transaction failed aa gaya, aur sirf refund wala show ho rha tha history mei. Aur aaj yeh nayi chakbodi, failed transaction ko success show kar rha, uspe click karne pr invoice not found aa raha aur refund wala status waise hi intact hai.
 

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Ajeeb hai yeh mobikwik. Kal transaction failed aa gaya, aur sirf refund wala show ho rha tha history mei. Aur aaj yeh nayi chakbodi, failed transaction ko success show kar rha, uspe click karne pr invoice not found aa raha aur refund wala status waise hi intact hai.
Aaj kal Mobikwik se log kaafi loot macha rahe hai.

Ho sakta hai tumhe Amount bhi refund mil jaaye aur Credit Card m bhi Transfer ho jaaye 🤣🤣

Paytm aisa kar chuka hai in past🤣
 
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