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Help Paytm payment bank account freeze.

tbk

TF Premier
VIP Lounge
Tonight randomly Paytm has frozen Paytm payment bank account and wallet both in app it shows cannot transfer money from your account, blocked for any outward transaction due to bank policies & guidelines.
I have around 6500 in Paytm Bank and 500 in wallet.
The help section in app is helpless only chatbot no real way to raise complaint, if anyone has previously faced this issue please enlighten how can I get my money back.
 

tbk

TF Premier
VIP Lounge
Merko toh koi update hi nhi de rahe hai.

Bhoo**ike
Rs.50 Ki txn ki aisi investigation kar rahae hai jaise Rs.50k leke frara ho gaya hu m inke
aur mera pta lga rahe hai konsi country m jake chupa hu
Mere case me Monday ek call aya tha vo bataya jo disputed txn tha wallet se kia tha,
so mene unko bola wallet ke txn ki wajah se Paytm Bank block karna ka kya logic hai, ye toh separate cheez hai faltu me pareshan kar rahe ho. Fir unhone abhi Tuesday ko unblock kia Paytm Bank.
 

VISHESH_BANSAL

TF Pioneer
Mere case me Monday ek call aya tha vo bataya jo disputed txn tha wallet se kia tha,
so mene unko bola wallet ke txn ki wajah se Paytm Bank block karna ka kya logic hai, ye toh separate cheez hai faltu me pareshan kar rahe ho. Fir unhone abhi Tuesday ko unblock kia Paytm Bank.
Call kis number se aaya ?
UP ke number se ?
 

tbk

TF Premier
VIP Lounge
Similar number se toh mujhe kaafi baar call a chuka hai.

Mujhe laga Spam hai

Jis way m baat kar rahe thhe, Jamtara waale lag rahe thee🤣

Na toh English Bol paa rahe thhe Na hindi.

Tuti futi hindi bol rahe thhe

Toh mne seriously nhi liya
Mekro toh south indian person tha, and vo log kuch additional details nahi maange, mene just for confirmation unse flagged txn ka date, txn id, receiver sab pucha, agar scam wale hote toh itna details nahi pata hota. And unke pas mere currently Paytm me kitna balance vo bhi information tha.
 

VISHESH_BANSAL

TF Pioneer
Mekro toh south indian person tha, and vo log kuch additional details nahi maange, mene just for confirmation unse flagged txn ka date, txn id, receiver sab pucha, agar scam wale hote toh itna details nahi pata hota. And unke pas mere currently Paytm me kitna balance vo bhi information tha.
Kya kare ab toh call miss kar di.

Tuti futi hindi m Details toh sahi bta rahe thhe
Mere case m 50 ki txn hai
Toh woh bhi 50 hi bol rahe thhe

Par jab m questions kar raha thha toh chup ho jaate.
Aur call ko hold p kar dete.

Na toh unko English m baat karni, na hi hindi boli jaa rahi toh kaise communicate karta
 

tbk

TF Premier
VIP Lounge
Kya kare ab toh call miss kar di.

Tuti futi hindi m Details toh sahi bta rahe thhe
Mere case m 50 ki txn hai
Toh woh bhi 50 hi bol rahe thhe

Par jab m questions kar raha thha toh chup ho jaate.
Aur call ko hold p kar dete.

Na toh unko English m baat karni, na hi hindi boli jaa rahi toh kaise communicate karta
Twitter par hi message Karo usme reply toh denge, Paytm app ke support section m toh dead h ye log
 

tbk

TF Premier
VIP Lounge
Right. Yesterday IMPS kiya thha. Txn reverse.
You also got same resolution ?
To transfer Rs.1 to this Account ?
Ha mekro bhi Paytm support ticket me ₹1 ye account me bhejne ko aaya tha,
Mene ICICI ka failure and email nahi jara dono screenshot leke Twitter me bheja and bola ki tumhara email and bank account blocked hai i can't send.
You guys can deduct the disputed amount from my existing balance as you've already frozen it so it's not like don't have the ability to deduct.

Iske bad kuch progress Hui.
 

VISHESH_BANSAL

TF Pioneer
N
Ha mekro bhi Paytm support ticket me ₹1 ye account me bhejne ko aaya tha,
Mene ICICI ka failure and email nahi jara dono screenshot leke Twitter me bheja and bola ki tumhara email and bank account blocked hai i can't send.
You guys can deduct the disputed amount from my existing balance as you've already frozen it so it's not like don't have the ability to deduct.

Iske bad kuch progress Hui.
Just abhi NEFT Ki hai.
Let see success hoti hai ya nhi.

Progress hui ? Wallet se deduct kiye ?
Mujhe toh mna kar diya bola Bank Account m hi bhejo
 

tbk

TF Premier
VIP Lounge
In retrospect YouTube par kaafi sare videos h Paytm Bank ye jo harkat krta h account freeze walli, even kuch toh merchants ka account freeze kr die h inhone, totally horrible practice form "a bank" RBI ko inko band krwa dena chahiye, faltu me bank khol rakha hai chalana toh nahi aara isne.

Mene toh ye account closure ka support ticket dala hai, switching to au bank for small UPI txns
 

4uziaul

TF Pioneer
Contributor
Finally yesterday received message that Account will be unblocked in next 4 hours.
But still it is under debit freeze.
After how many hours your Account is unblocked after receiving confirmation from paytm end?
It appears that you are not the only victim here. Similar incidents are being reported on Reddit as well. Should I mention your reference too? 😜

 

VISHESH_BANSAL

TF Pioneer
It appears that you are not the only victim here. Similar incidents are being reported on Reddit as well. Should I mention your reference too? 😜


Akhand c*Hutiye hai yeh paytm waale.

Phle to payment pending m daal di.

Phir cancellation ka option bhi de diya.

Payment pending m thhi toh ek sound mind ka person cancel hi karega taaki refund aaye aur other methods se pay kar sake

Next day saalo ne payment credit card m transfer bhi kar di.
Jab refund process kar diya hai toh payment kiyo credit ki akhand c*hutiyo ne

Paytm ke system ka glitch hai aur Akhand c*hutiye log hume legal notice ki dhamki de rahe hai.
 
Last edited:

4uziaul

TF Pioneer
Contributor
Akand c*Hutiye hai yeh paytm waale.

Phle to payment pending m daal di.

Phir cancellation ka option bhi de diya.

Payment pending m thhi toh ek sound mind ka people cancel hi karega taaki refund aaye aur other methods se pay kar sake

Next day saalo ne payment credit card m trnasfer bhi kar di.
Jab redund process kar diya hai toh payment kiyo credit ki akand c*hutiyo ne

Paytm ke system ka glitch hai aur Akand c*hutiye log hume legal notice ki dhamki de rahe hai.
Isme ab shaq ki koi gunjaish nahi hai 🤣
 
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