How to get SBI Cashback Card Joining Fee back?

[ZoomZumba420]

So, I applied SBI Cashback Card via yono and instantly got the card with a decent limit of 157000/- this January, 2025.

Now, on first month statement they charged me 999/- + GST as annual fee. I am sure it should be called joining fee rather than annual fee. But it shows as annual fee in my statement.

But my question is that if I can get this joining fee reversed. I have already called the customer care and she siad there was not any fee waiver offer available for me. No option for the same is available in the app either. I have already emailed to customer service head, nodal officer and principal nodal officer to appeal for my joining fee reversal.

At last, I paid all the bill and lodged a card closure request. I will get a call in evening. But I don't have any hope though.

Meanwhile, can you guys give me some idea on the same?

 

[BVCBVC is verified member.]

Can you share where it is written about Rs 20,000 spend for waiver.

That's for compensating JF/AF. I have edited my post.

 

[ZoomZumba420]

Keep us updated

Here's update, rather twist in the story.

I received a call from retention team on Monday evening. They said they are raising a request of annual fee credit but it is subject to approval.

I didn't add this update because I thought it will probably be rejected.

But today I noticed something different in my utilised limit and I checked unbilled transactions. And voila!

THEY HAVD REFUNDED MY JOINING FEES!

@Abhisek @BVC

So, it's finally a success story!

 

[SSV]

Here's update, rather twist in the story.

I received a call from retention team on Monday evening. They said they are raising a request of annual fee credit but it is subject to approval.

I didn't add this update because I thought it will probably be rejected.

But today I noticed something different in my utilised limit and I checked unbilled transactions. And voila!

THEY HAVD REFUNDED MY JOINING FEES!

@Abhisek @BVC

So, it's finally a success story!

Congratulations !! ..

 

[BVCBVC is verified member.]

Here's update, rather twist in the story.

I received a call from retention team on Monday evening. They said they are raising a request of annual fee credit but it is subject to approval.

I didn't add this update because I thought it will probably be rejected.

But today I noticed something different in my utilised limit and I checked unbilled transactions. And voila!

THEY HAVD REFUNDED MY JOINING FEES!

@Abhisek @BVC

So, it's finally a success story!

Congratulations. Double bonanza for you.

 

[love4cards]

Saved by retention

 

[PayKaroAbhi]

I somehow got my Joining Fees back as Cashkaro rewards worth 1200 INR. This made my card free for a year atleast 😃