I dropped an email to
escalation.cc@hdfcbank.com yesterday for LE as currently I have CC upgrade offer on my Diners Club Millennia to DCP without LE. I got response from CCE:
Dear Mr. Fageria ,
Thank you for writing to us.
This is with reference to your e-mail dated July 18, 2023 with regards to Limit increase.
We understand that you wish to increase the credit limit assigned to your card account.
In order to review your request, kindly send us a duly signed letter seeking Limit Enhancement along with the documents as given below.
1. Salaried - Attested copy of the latest payslip which is not beyond 45 days old and copy of the visiting card or Office Id card.
2. Self Employed - Attested copy of the latest ITR ( Income Tax Return ) and copy of the Pan card along with Computation of Income ( this is a part of the income tax returns form which the card holder submits, which lists out the individual breakup of the total
You may use our drop boxes placed for your convenience at our branches, alternatively you can mail your income documents to the address mentioned below.
HDFC Bank Cards Division.
PO BOX # 8654.
Thiruvanmiyur P.O.
Chennai 600 041
All income / supporting documents as mentioned above will need to be self-attested (duly signed by you) on the document along with a signed letter.
On receipt of the documents, we will review the credit limit assigned to your card account and notify you accordingly.
I don not understand why HDFC needs everything to their Chennai office ? Why they do not accept documents over email ?