Before mailing nodal, i already mailed two times, they rejected
Hey my name is Vignesh,
I have been holding an IndusInd Aura Edge credit card ending xxxx
I want to upgrade to the LIFETIME FREE Indusind legend card (without any joining fees). Aura Edge features are pretty basic compared to the credit cards I hold.
Please provide me with a Lifetime Free credit upgrade.
contact number - xxxx
Thank You.
First they said have to pay joining fees..
Then i send another email...
Once i close this card, after how many months i can apply again?
Then they said will forward request to certain team...
Then got reply,
- Basis your email, we had referred your concern to our relevant department.
- As per the update received, we confirm that we can upgrade your Platinum Aura Edge credit card to Signature Legend credit card with no joining / annual fee.
- We request you to confirm the acceptance of the referred offer to arrange necessary action.
Then i accepted, they called and verified some details.
Today got the card..