HSBC sent me notice for closure of account from HSBC

[bansalp]

Any way to get them to reconsider this to not close my account.

This came few days after I raised a complaint to RBI obudsman for not providing promised welcome benefit for add-on premier credit card (they shared terms and condition that its not applicable before my complaint to RBI but email received by add-on, welcome letter as well as customer care representative confirmed welcome benefits will be given for the add-on card issued).

@TechnoFino any guidance here?

 

[more.than.yatendra]

Kindly share the notice sent by the Bank, hiding any sensitive info like CIF, Acc no etc.

 

[PriyaSaini]

Yeah- HSBC does this a lot- account termination letters without giving any reason and i dont think so RBI complaint is the reason behind this. If they’ve decided to close your account- it’s very unlikely they’ll reverse that decision.

Also, quick check- did you have the HSBC Salary Visa Debit Card and use the 5% debit cashback heavily ?

 

[bansalp]

So for 5% cashback for less than 10k for 2 months. Used it for genuine expenses and expecting higher return in Sep (for July spends)

 

[bansalp]

If they don't reverse the decision, Can I complaint to RBI stating retaliation for complaint to RBI?

If not, is it better if I only close the account or should I let them auto close?

 

[Wealth is my birth right!]

Hearing first time for heavy cb they close account?
A big global bank acting cheap for peanut cb
Anyway they decided to close so no use to go RBI

 

[RAMESH BABU N]

I have a SB in HSBC HYDERABAD branch, which is now scheduled for a shift to somewhere outside the town. I want to close it.

It appears sending a closure form by post/email is not acceptable to them. They want me to physically visit the branch.

Strange indeed.

Here is a case, whose account is being closed without his physical presence and who wants to continue his account with them.

And, I do not want their account and do not wish to visit them for closure, but they want my physical presence.

Why we blame only Axis or Kotak or SBI ?

Here is a perfect example of how not to interpret rules (if they have any).

 

[samba113]

Welcome benefits don’t apply to add-on cards across banks. However, in some cases where registration is based on the credit card number, the benefits may still work

 

[Tejo]

Any way to get them to reconsider this to not close my account.

This came few days after I raised a complaint to RBI obudsman for not providing promised welcome benefit for add-on premier credit card (they shared terms and condition that its not applicable before my complaint to RBI

but email received by add-on, welcome letter as well as customer care representative confirmed welcome benefits will be given for the add-on card issued).

Can you share details of that tnc and email ?