Is there an email ID for escalation which I can use? Document upload and vkyc was completed yesterday, and I received a rejection sms today. CIBIL score 780+, no enquiries in last 2 months. Had confirmed that I had submitted on the correct institute URL as well. Hold Amazon ICICI Pay and Rubyx (Dual variant) LTF with combined limit of 6.9L. I know that Sapphiro doesn’t offer too much but wanted to understand the reason for rejection. Hold LTF DCB under the alumni program.