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ICICI Coral Rupay Credit Card Paytm Qr payment deducted twice same amount

Vineet_

TF Premier
Dear ICICI Coral Rupay Card Holders,



Today i made payment for my usual daily usage payment with my shopkeeper via Paytm Rupay coral rupay via PAYTM Business QR same payment amount deducted twice but in paytm app no records for 2nd anonymous txn from where it deducted .

I can clearly see in icici app same upi ref. no mention but there is some seconds delay in same merchant with same amount txn with Same upi ref. no. how this happen i am not aware .



I approached to 18001080 after hold 20 minutes line up she mention i can see two txn done by your side in my system so we can't take any action . I asked her i made only one payment in app as well same only one txn visible please tell me how to i get reverse after hold more than 15 minutes she unable to do did anything even not raised any request of disputed txn . Any how i already shooted mail to icici first level grievance .



Till now no clue this is 3rd time experience before with BOB i faced with paytm but i was in safe mode in two txn amount not deducted after sometimes due to rupay payment n/w issue.

Now icici deducted twice after final call with icici care she told kindly wait next 30 working days to refund automatically it seems to scary.



Even i tried to raise first time dispute for following txn it asking me to block card permanently with no other options.



Kindly share some experience if any one pass through .



Emails like below same txn repeated in seconds but i didn't get immediate alerts but deducted twice.



Dear Customer,

Your ICICI Bank Credit Card xx has been used for a transaction of INR 1185.00 on Sep 18, 2023 at 01:46:18. Info: UPI-362xxxxx- 2497-PAxxx- SH


Dear Customer,

Your ICICI Bank Credit Card xx has been used for a transaction of INR 1185.00 on Sep 18, 2023 at 01:46:33. Info: UPI-362xxxxx- 2497-PAxxx- SH.
 
Last edited:
Dear ICICI Coral Rupay Card Holders,



Today i made payment for my usual daily usage payment with my shopkeeper via Paytm Rupay coral rupay via PAYTM Business QR same payment amount deducted twice but in paytm app no records for 2nd anonymous txn from where it deducted .

I can clearly see in icici app same upi ref. no mention but there is some seconds delay in same merchant with same amount txn with Same upi ref. no. how this happen i am not aware .



I approached to 18001080 after hold 20 minutes line up she mention i can see two txn done by your side in my system so we can't take any action . I asked her i made only one payment in app as well same only one txn visible please tell me how to i get reverse after hold more than 15 minutes she unable to do did anything even not raised any request of disputed txn . Any how i already shooted mail to icici first level grievance .



Till now no clue this is 3rd time experience before with BOB i faced with paytm but i was in safe mode in two txn amount not deducted after sometimes due to rupay payment n/w issue.

Now icici deducted twice after final call with icici care she told kindly wait next 30 working days to refund automatically it seems to scary.



Even i tried to raise first time dispute for following txn it asking me to block card permanently with no other options.



Kindly share some experience if any one pass through .



Emails like below same txn repeated in seconds but i didn't get immediate alerts but deducted twice.



Dear Customer,

Your ICICI Bank Credit Card xx has been used for a transaction of INR 1185.00 on Sep 18, 2023 at 01:46:18. Info: UPI-362xxxxx- 2497-PAxxx- SH


Dear Customer,

Your ICICI Bank Credit Card xx has been used for a transaction of INR 1185.00 on Sep 18, 2023 at 01:46:33. Info: UPI-362xxxxx- 2497-PAxxx- SH.
Raise dispute through Net Banking without blocking your card. Do not use iMobile
 
I have noticed an issue with paytm app, that is when I pay via my tata neu rupay credit card UPI pin screen is drawn twice. I don't face this on every transaction, but still I have seen this happen. I just press back and then again proceed to pay, when UPI pin screen is drawn only once then I complete the payment.

I have not entered pin when UPI pin enter screen is drawn twice.
 
I have noticed an issue with paytm app, that is when I pay via my tata neu rupay credit card UPI pin screen is drawn twice. I don't face this on every transaction, but still I have seen this happen. I just press back and then again proceed to pay, when UPI pin screen is drawn only once then I complete the payment.

I have not entered pin when UPI pin enter screen is drawn twice.
Yes I noticed same from staring with paytm when I used after scanning any qr code if we do payment by rupay cc it taking two time upi pin page don't know why but I am skipping same some time accidentally happened I entered it didn't go for txn until u entered second time upi pin.

From last week I am noticing with icici coral has some issue it saying something went wrong if money deducted it will refund etc.
 
That's what I wanted to say!!
I have noticed an issue with paytm app, that is when I pay via my tata neu rupay credit card UPI pin screen is drawn twice. I don't face this on every transaction, but still I have seen this happen. I just press back and then again proceed to pay, when UPI pin screen is drawn only once then I complete the payment.

I have not entered pin when UPI pin enter screen is drawn twice.
 
Yes I noticed same from staring with paytm when I used after scanning any qr code if we do payment by rupay cc it taking two time upi pin page don't know why but I am skipping same some time accidentally happened I entered it didn't go for txn until u entered second time upi pin.

From last week I am noticing with icici coral has some issue it saying something went wrong if money deducted it will refund etc.
I tired of this behaviour of paytm with ICICI rupay coral and removed that card but now paytm is asking same 2 times pin with hdfc neu infinity card also. Something definitely wrong with Paytm app. Good that I never got money deducted twice.
 
After multiple escalation with icici over email & phone support I received callback from Twitter request they are asking to wait next 30 days for raise dispute till now I am unable to fill dispute kindly suggest @VISHESH_BANSAL @Abhishek012 I received below mail any how.

View attachment 29934
Wait 30 days bro. ICICI is not officially live yet for CC link UPI.

Wait for official announcement.
 
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