IDFC First Bank Launched its Debit Card Reward System

[varun__goel_]

If anyone has not received points even after 14 days. Mail them, they will manually credit RPs if the txn is eligible

 

[CardSeeker]

If anyone has not received points even after 14 days. Mail them, they will manually credit RPs if the txn is eligible

People Saying It Will Credit Later @DocFixIt

 

[ak93]

I have also not got points for 1st. Raised complaint. Let’s see

If its a bigger amount, they take time to credit. If they don't for a month, you can raise ticket and they will credit

 

[CardSeeker]

If its a bigger amount, they take time to credit. If they don't for a month, you can raise ticket and they will credit

Generally How Many Days They Took To Credit ?

 

[jack333]

I Redeemed Points And Balance Paid Through UPI

Payment Success And Points Also Redeemed

But Vouchers Not Rec'd

Points Get Credit Back ?

Any One Faced ?

You can see voucher code also in redemption history

 

[sm9811911]

If its a bigger amount, they take time to credit. If they don't for a month, you can raise ticket and they will credit

My experience is different. I have done all sorts of tranx. some rewards get stuck some dont. It’s random.

 

[CardSeeker]

You can see voucher code also in redemption history

Not Showing In Redemption History Already Checked

 

[jack333]

Not Showing In Redemption History Already Checked

First rewards team is available till 6 only. Call them tomorrow if you still don't receive

 

[CardSeeker]

My experience is different. I have done all sorts of tranx. some rewards get stuck some dont. It’s random.

Did U Received Points For Pending Transactions ? Or U Didn't

 

[hks789]

My rewards portal also got blocked. Never earned more than 40k points in a month though Wealth account has limit of 50k per month. They are saying branch people will contact and verify if you did any business transactions to earn points. Has anyone got any experience in getting it unblocked

I got mine unblocked in January.
It was blocked from Aug 23 last when they introduced MCC restrictions.
I had earned around 26k points and redeemed them before Aug 23rd.

Last December I made some small Amazon purchases and contacted customer care regarding the points not crediting. They fixed the issue after 1 week or so. Also, I again got an 8k welcome bonus.

Update: I sent the mail on November 22nd. The account was unblocked in Jan 2024. So it took 1 month+

 

[sm9811911]

Did U Received Points For Pending Transactions ? Or U Didn't

On the complaint. I got reply to wait for 4-5 days.

 

[ak93]

My experience is different. I have done all sorts of tranx. some rewards get stuck some dont. It’s random.

Yeah that is possible too. Their system may have some issues on that day as well. For me, it was mainly large transaction greater than 30k which was credited late.

 

[CardSeeker]

Yeah that is possible too. Their system may have some issues on that day as well. For me, it was mainly large transaction greater than 30k which was credited late.

After How Many Days Approx ?

 

[VasukiVasuki is verified member.]

After How Many Days Approx ?

15+ days ( working)

 

[im-raghav]

All my bill payments from SBI Unipay are failing. Anybody else facing the same issue ?

 

[xxScriptzxx]

I got mine unblocked in January.
It was blocked from Aug 23 last when they introduced mcc restrictions.
I had earned around 26k points and redeemed it before aug 23rd.

Last December I did some small amazon purchases and contacted customer care regarding the points not crediting. They fixed the issue after 1 week or so. Also, I again got 8k welcome bonus.

This is interesting, this can be tried. Dint the customer care tell you that the rewards is blocked and the points wont be credited

 

[xxScriptzxx]

I got mine unblocked in January.
It was blocked from Aug 23 last when they introduced mcc restrictions.
I had earned around 26k points and redeemed it before aug 23rd.

Last December I did some small amazon purchases and contacted customer care regarding the points not crediting. They fixed the issue after 1 week or so. Also, I again got 8k welcome bonus.

How did you approach the customer care? Was it via Twitter or email channel. Could you share the complete steps

 

[cleverpappu]

How did you approach the customer care? Was it via Twitter or email channel. Could you share the complete steps

Rewards still gets credited while blocked.

 

[VasukiVasuki is verified member.]

Any point credited recently??

 

[ak93]

Any point credited recently??

Nope, dont think the team works on weekends 😂