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IDFC First Bank Launched its Debit Card Reward System

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Any workaround for this?
Tried changing numbers as well.
Yes, IDFC Firstap RuPay Platinum Debit card working on Canara Setu.

Apply (2nd debit card) add-on Firstap RuPay debit card and use.

Same reward rate + 10x reward benefit, depend on your bank account - normal, select, wealth and private account.

you will again get your welcome reward, depend on your bank account - normal, select, wealth and private account.
 
Ok. Let someone check and respond.

Link as shared by @lhgeek based on his quoted tweet above. Not verified by me. Try with lower amount and check merchant before proceeding. (I think this will redirect to same setu link after selecting bill payment)


Copied the link here just in case twitter poster delete his tweet.
Does not work
 
Same here, raised on 4th Feb, not received yet.
So how much points did you get? If one has already received the points for previous debit card (select) then after conversion, he is entitled to receive additional 50k reward points as per wealth program. In my case, i have already got 27k points before conversion so hopefully i would get another 50k points. Any expert opinion?
Did you guys got any resolution on your tickets for reward points
 
Did you guys got any resolution on your tickets for reward points
No resolution yet. Raised an SR on 18th of feb. Previously i raised an SR for 16th of January transaction of rs 2k and as a resolution i got 200 points. This transaction was also eligible for welcome points as per wealth program. But i didn't get it. It took 10 working days to credit 200 points after raising manual point credit request. After 16th of January, i have not received any points till date except 200 points. I am supposed to receive 50k points for January and 50k points for February .
 
No resolution yet. Raised an SR on 18th of feb. Previously i raised an SR for 16th of January transaction of rs 2k and as a resolution i got 200 points. This transaction was also eligible for welcome points as per wealth program. But i didn't get it. It took 10 working days to credit 200 points after raising manual point credit request. After 16th of January, i have not received any points till date except 200 points. I am supposed to receive 50k points for January and 50k points for February .
Wait, what’s the issue here?


I made transactions via Canara Setu in the first week of this month and received both the base points and 10X points on my IDFC DC within a week.
 
I have seen whenever new card is issued, it takes couple of months before before start getting points correctly and in time. It has happened before when I got select and wealth and now firsttap. No rewards since February 3rd multiple transactions done on firsttap. As if rewards system does not exist for new card till I raise service request couple of times.
 
I have seen whenever new card is issued, it takes couple of months before before start getting points correctly and in time. It has happened before when I got select and wealth and now firsttap. No rewards since February 3rd multiple transactions done on firsttap. As if rewards system does not exist for new card till I raise service request couple of times.
And how exactly do you raise their service request on call or email?
 
I have seen whenever new card is issued, it takes couple of months before before start getting points correctly and in time. It has happened before when I got select and wealth and now firsttap. No rewards since February 3rd multiple transactions done on firsttap. As if rewards system does not exist for new card till I raise service request couple of times.
Probably they block the rewards till we make an issue out of it and then they should start routinely.

Today I am writing a strong email to DBM and BM with service requests and ask them to escalate the matter. Hopefully that should accelerate the resolution.
 
No resolution yet. Raised an SR on 18th of feb. Previously i raised an SR for 16th of January transaction of rs 2k and as a resolution i got 200 points. This transaction was also eligible for welcome points as per wealth program. But i didn't get it. It took 10 working days to credit 200 points after raising manual point credit request. After 16th of January, i have not received any points till date except 200 points. I am supposed to receive 50k points for January and 50k points for February .
In my case too, when I changed program from select to wealth program rewards stopped. So i have raised a request for welcome bonus points, now they have just credited 8000 points manually mentioning "bank courtesy" and closed the ticket without crediting base rewards for the same transaction
 
Here is the answer.

Some people were asking whether welcome rewards are included in the monthly capping ?

So, the answer is yes.

Here, one person lost 8K welcome reward points.

8k welcome reward points which are awarded for Firstap IDFC RuPay Platinum DC welcome are also counted towards monthly limit. Just lost 7.8k welcome reward points.

 
Hello,
Did anyone receive the RP's for 17th feb transaction with IDFC First Tap on PhonePe ?
I received for 21st Feb, but still awaiting the 17th feb RP's

Merchant names were WWWPHONEPECOM and PHONEPE RECHARGE
 
Hello,
Did anyone receive the RP's for 17th feb transaction with IDFC First Tap on PhonePe ?
I received for 21st Feb, but still awaiting the 17th feb RP's

Merchant names were WWWPHONEPECOM and PHONEPE RECHARGE
I paid cc bill on phonepe using idfc firsttap

The merchant I got was Wwwphonepecom. I think it is wallet, so not eligible for reward points
You will get reward points.

Wait upto 30 days, you will get all reward points.

for example - 4th & 5th feb rewards credited on 21th feb

transaction on 22th Feb, rewards credited on 23th Feb (ya just next day)

But 3rd feb rewards still not credited yet. Need to wait upto 30 days

Hope this gave you an idea. you need to wait upto 30 days
 
You will get reward points.

Wait upto 30 days, you will get all reward points.

for example - 4th & 5th feb rewards credited on 21th feb

transaction on 22th Feb, rewards credited on 23th Feb (ya just next day)

But 3rd feb rewards still not credited yet. Need to wait upto 30 days

Hope this gave you an idea. you need to wait upto 30 days
Haven't received any reward points since upgrading to wealth account since 16th January. Had raised 2 SRs on this and today have caused havoc with RM, DBM and BM. They have asked for 2 days. Let's see.
 
Here is the answer.

Some people were asking whether welcome rewards are included in the monthly capping ?

So, the answer is yes.

Here, one person lost 8K welcome reward points.

8k welcome reward points which are awarded for Firstap IDFC RuPay Platinum DC welcome are also counted towards monthly limit. Just lost 7.8k welcome reward points.

Where can i use firstap ?
 
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