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IDFC First Bank Launched its Debit Card Reward System

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Feb 15 - Points credited (Canara Setu Retail CC)
Feb 16 - Points credited (Canara Setu Retail CC)

Feb 18 - No points yet (Canara Setu Retail CC)
Feb 20 - Points credited (Canara Setu Retail CC)
Feb 24 - No points yet (Freecharge)
Feb 27 - No points yet (Freecharge)
Feb 28 - No points yet (Freecharge)


This is the current status of my payments with IDFC Select DC and Firstap Rupay DC. Hopefully the points would get credited soon. Today marks the 12th working day since the Feb 18th transaction. Anyway waiting patiently.
 
I have not received points for entire month of February. Actually I had taken first tap in January month end and did all transactions on it. From past experience new debit card points do not get credited for couple of months as if it is not even configured in system. When I got select upgraded to wealth, for 2months I had to keep asking everytime for rewards with customer service team. Later it became normal. This time just waiting for till March end hoping it will get cleared automatically by month end.
 
@Indrajeet100 That's interesting, in my case, many of the transactions without points credited are on recently issued debit cards (First Tap, Select DC), ie just a day after it got delivered.

If I don't receive the points in 14 working days, will open a ticket with IDFC.
 
@Indrajeet100 That's interesting, in my case, many of the transactions without points credited are on recently issued debit cards (First Tap, Select DC), ie just a day after it got delivered.

If I don't receive the points in 14 working days, will open a ticket with IDFC.
Actually it is but there are 9-10 transactions , each time I have to check 14 working days raise request. Better will wait till month end. If not credited by then, will raise a single request for entire month's transactions. Waise bhi there are plenty of points which currently don't have much use. Let it became larger, will then book flights for free for next vacation.
 
Actually it is but there are 9-10 transactions , each time I have to check 14 working days raise request. Better will wait till month end. If not credited by then, will raise a single request for entire month's transactions. Waise bhi there are plenty of points which currently don't have much use. Let it became larger, will then book flights for free for next vacation.
Your debit card is not linked to the rewards portal. Happens to new cards sometimes. Call them and ask if your card is linked properly, else ask them to do it.
 
If I use my Firstap Rupay DC to make Education payment on college website, will I be getting any points?
@Abhishek012
Yes. You will get reward points.

excluded category list -

Merchant CodesMerchant Categories
6300INSURANCE SALES AND UNDERWRITING
6012FINANCIAL INSTITUTIONS - MERCHANDISE & SERVICES
6211SECURITY BROKERS/DEALERS
6051QUASI CASH
6540WALLET UPLOAD

Other info -

 
Received January transactions 50k points in February as a manual intervention.
Didn't receive any points for February transactions across many different dates and amounts.
Received 3rd March points today.

IDFCFirst playing 5D chess.
 
Is it possible to contact the Rewards team by email? Or is it possible only over the phone by asking to be transferred to the rewards team?

Would raising the issue with the RM help in anyway?
 
Feb 18 - No points yet (Canara Setu Retail CC)
Same here.
My rewards for transactions done on Feb 18 are missing. Feb 19 transaction rewards were received within 2-3 days.

First tap rewards are not credited yet.
8k welcome bonus not credited yet.
Paid bill using mobile banking few days ago and 250 rewards not credited yet.
 
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