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IDFC First Bank Launched its Debit Card Reward System

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I am yet to receive my first trnx points (i have done my first trnx on 23rd sept on mobikwik for bill payment) i guess i am almost 14 days
 
I called customer care to check about the reward points as i got for few dates for few i did not. Also no bonus rewards points.

They told it happens and there is no issue in almost 14 working days all rewards will be credited.
 
I called customer care to check about the reward points as i got for few dates for few i did not. Also no bonus rewards points.

They told it happens and there is no issue in almost 14 working days all rewards will be credited.
I have not received points for transactions done on 13th Aug, which surpassed 14 business days
 
Seems that 2nd sep txns got points. Is your account is new account? Since new account is not started getting points.
Hi, account is 5-6 months old. Today I received points for one transaction out of 2 transactions i did yesterday (04/09/23). Both transactions were on Mobikwik but I received for only one. I did not receive points for 27th, 29th, 30th aug, 1,2,3 Sep. All transactions are on Mobikwik. Sometimes merchant name is one mobikwik system, sometimes it is getting extension pvt ltd.
 
I opened account and did transactions from 14th August, but received points only for 4th sept. txns today.
 
I opened account and did transactions from 14th August, but received points only for 4th sept. txns today.
I have opened the account at the same time. Have you got 2K RP for activating your debit card? I have got the email about it, so, activated the card and did multiple transactions but haven't received a single RP so far
 
call & complaint on Twitter.. same thing happened to me .after complaint they said in 3 working days it will be credited
Hello all can you please tell me how much time it takes to credit the welcome reward point.
I am using a select debit card and I suppose to get 4000 reward points with in 30 days but still they are not added to my account.my first transaction of 2500 has been done on 15th July.
Where can I complain to idfc first as there customer care is very bad.
 
I have opened the account at the same time. Have you got 2K RP for activating your debit card? I have got the email about it, so, activated the card and did multiple transactions but haven't received a single RP so far
complaint on twitter . They will give you in 3 days
 
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