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IDFC Wealth card - Overall Experience

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I posted earlier on the forum that I have been trying for IDFC wealth cc for quite some time but facing issues. Note that I currently maintain wealth plus relationship as well only so I could demand the wealth card. It was still a pain applying, following up and finally getting the card. Some minot glitches still remain but overall satisfied with where I am right now. I might even continue being their wealth customer as generally speaking their app and website have been quite good in my experience and debit card has good features too.

Here were the problems

1. Their algorithm kept offering me classic credit card with 80k limit when my combined credit limit across just the top 3 cards itself is 33 lakh.

2. The RM was useless. He kept insisting there is nothing he can do for credit card and it is offered

2. Emailed everyone I could for processing a wealth card but they kept replying the same bs that the card is determined based on internal policy and system decides which one to offer.

Finally took the advice from members here and used my name , pan, and family members number to try again. Voila, they offered wealth right away. I quickly accepted, completed the application and vkyc and in 3 days the card was at my door step. 2 more days and I got the dreamfolks privilege card too. So overall a smooth process once the initial hurdles were crossed.

That said, there are still some issues.
1. Now I have two numbers associated with idfc. For savings acct, it is my own number and for credit card it is the family members acct. And the only way for me to request number update is to visit the branch.
2. Any links to read more on the dream folks card like -
A. Is this same as dreamfolks dragon pass card? There is no dragon pass branding on the card or documentation it came with.
B. Is this preactivated or do I need to do anything special to activate?
C. I check the dreamfolks app and it asks for a pin along with the card no. as well. I didn't receive any pin.


Edit - got the add on card and dreamfolks card as well today. Very smooth on boarding and quick delivery. 10/10 will recommend.

If you have any questions, ask away
 
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Different merchants show different things.

Amazon just redirects back without error message. Paytm says payment pending. Dreamfolks says payment failed and then declined by bank. Payzapp says hdfc in-house payment failed. Twidpay says invalid transaction I'd captured. Zomato just redirects back.
Finally customer care resolved it.

I had got my communication address changed from home to office and office address didn't had phone number. So when they sent new card, it didn't get linked to any phone number.

They took my consent today for adding phone number and card is working now.
 
I Recently Upgraded to IDFC First Wealth Account...

Visa Infinite Debit Card is Good.. App Is also Good....

But there is not much difference between normal or wealth....

Because No Extra Features on App.. Like Door step banking.. N all..

Overall Socha utna Nahi hai..

Wealth ka logo ka kya aachar dalna hai.. 😂

Plzz share Your Views.. @Wealth is my birth right! @yogeshbansal @jack333 @Chaitanya-a
Idfc has the most unprofessional and shitty customer service. It is just for wealth cc I opened the account. I already am using wealth management of icici and hdfc imperia and I'm more than happy. Jis din wealth cc aagya 0 balance rkha krunga chahe charges padte rahe 🤌
 
I Recently Upgraded to IDFC First Wealth Account...

Visa Infinite Debit Card is Good.. App Is also Good....

But there is not much difference between normal or wealth....

Because No Extra Features on App.. Like Door step banking.. N all..

Overall Socha utna Nahi hai..

Wealth ka logo ka kya aachar dalna hai.. 😂

Plzz share Your Views.. @Wealth is my birth right! @yogeshbansal @jack333 @Chaitanya-a
Can’t expect much from idfc looking at their branch existence and technology infrastructure
I am in a metro still I can’t see their presence easily
Just use their wealth card and dreamfolks free spa that’s enough
 
I am too thinking of opening of IDFC Wealth account. But reading after this i might reconsider it.

Mainly the locker free what i am looking as benefit
 
Can’t expect much from idfc looking at their branch existence and technology infrastructure
I am in a metro still I can’t see their presence easily
Just use their wealth card and dreamfolks free spa that’s enough
Even if we ignore presence they are worst people to get the work done. So unprofessional and rude. They are not even aware of basic things the bank is offering. Whenever you ask for senior he/she isn't available. They cut the calls randomly, whenever you call them and they speak like they've known me for years. Han sir btaiye kyu call kia e is the new norm for idfc
 
Even if we ignore presence they are worst people to get the work done. So unprofessional and rude. They are not even aware of basic things the bank is offering. Whenever you ask for senior he/she isn't available. They cut the calls randomly, whenever you call them and they speak like they've known me for years. Han sir btaiye kyu call kia e is the new norm for idfc
Yea.. Exactly
 
Freedom also possible. It means, no guarantee or assurance with savings account in HDFC. C2C Can give you better card compared to direct offer, again no way to be sure in HDFC.
I have DCB LTF. so, only better card is Infinia. I am not sure.
I am planning to open the account only because of the credit card bill payment cashback.
 
Idfc has the most unprofessional and shitty customer service. It is just for wealth cc I opened the account. I already am using wealth management of icici and hdfc imperia and I'm more than happy. Jis din wealth cc aagya 0 balance rkha krunga chahe charges padte rahe 🤌
Just because I am young when I applied for IDFC First WOW CC on the branch itself the executive asked me if the video kyc girl looked cute or not 🤣 she got way too much friendly with me
 
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