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INDIE , the IndusInd's SUPER APP - for existing SB A/C holders

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SSV

SSV

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Guys and Gals,

Today I opened an INDIE account ... App version: 1.1.36

Background: Currently I have the following relationships with IndusInd.
1) Exclusive Bank Account
2) Legend CC
3) Pinnacle CC
4) Fixed Deposit

Process:

After giving, mobile no, OTP, PAN, Aadhar and OTP again.. the account was created instantly in a jiffy ... Extremely smooth ..
No profile detials are required, No VKYC required.. it is showing KYC status as Verified...
Funded 50K via UPI... got Megastar immediately and Virtual DC generated immediately and ordered Physical Visa Signature card for free..

Observations:

1) My Indie account number is : 18 XXXXX XXXXX = my mobile number with 18 prefix. IFSC Code : INDB0000004
2) My Exclusive bank Account no: 15 XXXXX XXXXX = my mobile number qith 15 prefix . IFSC + my local branch
3) All my existing credit cards ( Legend, Pinnacle) are shown in Indie, surprisingly, it is showing an extra Pinnacle MC World Contactless CC as another CC
4) All my Fixed Deposits are shown in Indie..
5) Showing INDIE virtual DC
6) MISSING: My Exclusive account Visa, MC and Platinum DCs are not shown in Indie yet.. Probably they slowly migrate them into Indie at a later stage...
7) A Link to open the legacy IndusInd mobile APp

With this, my suspicion is turning into reality...

I think moving forward INDIE will be the face of IndusInd's technology..
the current IndusInd mobile will be slowly phased out ...

More importantly, the current Select, Exclusive account holders.. no need to worry about your accounts...
They will be kept as it is.. They wont be replaced with INDIE account.. They will be there...


The objective:
So , in effect I will have the following, in an ideal case scenario:

1) 0 AMB Exclusive Account
2) 0 AMB Indie Megastar Account
3) 2L Indie FD
4) Legend CC LTF
5) Pinnacle CC LTF
6) 3 Exclusive DCs - Visa, Master and Platinum - LTF
7) Indie Visa Signature DC - LTF

That's the plan.. Lets see how it pans out...

FAQ - INDIE account & Tiers such as MegaStar

FAQ INDIE YOUniverse | INDIE by IndusInd Bank

Experience the limitless possibilities of digital banking with INDIE by IndusInd Bank . Explore more in FAQ INDIE YOUniverse.
indie.indusind.com indie.indusind.com

FAQ - INDIE Debit Card

FAQ Debit Card | INDIE by IndusInd Bank

Enjoy the convenience of a virtual debit card, apply for a numberless debit card online, and explore the possibilities of seamless digital banking.
indie.indusind.com indie.indusind.com

A few screen shots...of INDIE App after account opening

1716461590835.jpeg 1716461531988.jpeg






1716461456504.jpeg 1716461491708.jpeg



1716461563909.jpeg 1716461512104.jpeg
 
Last edited:
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anonymuos said:
More like a deal-breaker for some, but we'll see. Maybe I am the only one finding Indie a half-baked incomplete buggy alpha-quality crApp put together by interns. Tomorrow if HDFC discontinues their core app and declares PayZapp as the future of mobile banking, same level of crap 🤣
Click to expand...
I am not "for" or "against" to this move.. I am only highlighting, what is going to happen..

If I were you, what I do: Hope for the Best and prepare for the worst if I decide to continue to be an IndusInd customer..

Note: I already gave my feedback to that executive, to bring all the existing functionality(or atleast 90% of it) into the new Indie App..
 
Last edited:
Upvote 0 Downvote
SSV said:
I am not "for" or "against" to this move.. I am only highlighting, what is going to happen..

If I were you, what I do: Hope for the Best and prepare for the worst if I decide to continue to be an IndusInd customer..

Note: I already gave my feedback to that executive, to bring all the existing functionality(or atleast 90% of it) into the new Indie App..
Click to expand...

Honestly, it's not entirely IndusInd's fault. IndusInd has most probably hired an external contractor for their Apps and IT. The software development in banking is a whole lot different than your normal stuff. No one is gonna approve a change only to make login faster if it works in production albeit slowly.

Pushing a change for QoL improvement in banking is hard. IndusInd would love to do that but the contractor would not touch it if it works and no one on the IndusInd's side of the house would take responsibility just to push a QoL improvement.

So, I am ok with it being slow as long as it works.

Also, just speculation. Indie started as a POC (thats why a separate product for an app) by some other (budget) contractor just for IndusInd higher ups to save some moolah on contract renewal for existing infra or may be they really wanted to update their IT stack, eitherway the POC worked and here we are.
 
Last edited:
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Upvote 0 Downvote
BCh said:
My case was similar. I uninstalled the app as I dont want to open INDIE acc... then on second thought I entered PAN, in the next step 2 options were showing - validate with Aadhar or Debit Card. I used DC details and my existing account is visible..INDIE app isn't performing well though, sometimes showing error of 'unable to perform' even when I am not touching a button.
Click to expand...
So after entering pan they'll not open indi savings account, you sure about that? 🤔
 
Upvote 0 Downvote
dvader said:
Yup one of my family members tried after I told them about indie to get an easy account for UPI txns. They have an Indus Exclusive Acct. It just fetched the existing account with no option to open indie account.
Click to expand...
Did anyone reach out to Indie support and confrim the same?
I think it is better we know for sure from Indie support itself
 
Upvote 0 Downvote
SSV said:
Just now had a chat with a guy from Indie..
the latest news :

1) there will be new Indie version rolled out in the 1st week of January with some more features.
2) Indie Net banking will also be available from the 1st week of Jan, which is great news..


which means:
the old Net banking and the old mobile banking app will be discontinued sometime in future..

Expect turbulence during this migration !
Click to expand...

SSV said:
Just now had a chat with a guy from Indie..
the latest news :

1) there will be new Indie version rolled out in the 1st week of January with some more features.
2) Indie Net banking will also be available from the 1st week of Jan, which is great news..


which means:
the old Net banking and the old mobile banking app will be discontinued sometime in future..

Expect turbulence during this migration !!
Click to expand...
Waiting for turbulence with zero balance
 
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  • Haha
Reactions: SSV
Upvote 0 Downvote
dvader said:
Honestly, it's not entirely IndusInd's fault. IndusInd has most probably hired an external contractor for their Apps and IT. The software development in banking is a whole lot different than your normal stuff. No one is gonna approve a change only to make login faster if it works in production albeit slowly.

Pushing a change for QoL improvement in banking is hard. IndusInd would love to do that but the contractor would not touch it if it works and no one on the IndusInd's side of the house would take responsibility just to push a QoL improvement.

So, I am ok with it being slow as long as it works.

Also, just speculation. Indie started as a POC (thats why a separate product for an app) by some other (budget) contractor just for IndusInd higher ups to save some moolah on contract renewal for existing infra or may be they really wanted to update their IT stack, eitherway the POC worked and here we are.
Click to expand...
Let them learn with IDFC FIRST bank. Fantastic app and net banking with all features Talent to develop good app is available . If Indusind bank don't open their eyes and see what going on outside, they will sunk
 
  • Haha
Reactions: SSV
Upvote 0 Downvote
anonymuos said:
More like a deal-breaker for some, but we'll see. Maybe I am the only one finding Indie a half-baked incomplete buggy alpha-quality crApp put together by interns. Tomorrow if HDFC discontinues their core app and declares PayZapp as the future of mobile banking, same level of crap 🤣
Click to expand...
Already HDFC going to launch new app . And discontinue old app Screenshot_20241229-142613_Google Play Store.webp
 
Upvote 0 Downvote
Fini7777 said:
I think this issue is with the NTB customers
I've Indusind Digi-start ac(4 yrs old) and recently opened INDIE as of now No issues faced reg.. Debit Freeze
Click to expand...
How is you Digi-start account going?,,I mean have you faced any freeze issue till date? I also have Digi-Start account and constantly getting messages to shift to indie app as indus mobile will soon going to discontinue. So i have few questions please answer 🙏
1. **If i migrate to indie app now will it create a separate account which is starting with 18. If that so will it not be a problem to holding 2 zero balance savings account in same bank?
2. ***Is your Indie account opened in the same branch where you already have Digi-Start account?
3. If i create fd in Indie app will it show in indus net banking and indus mobile app?
4. Are the bank personnels listen to the issues related to indie account
 
Upvote 0 Downvote
Fini7777 said:
I think this issue is with the NTB customers
I've Indusind Digi-start ac(4 yrs old) and recently opened INDIE as of now No issues faced reg.. Debit Freeze
Click to expand...
How is you Digi-start account going?,,I mean have you faced any freeze issue till date? I also have Digi-Start account and constantly getting messages to shift to indie app as indus mobile will soon going to discontinue. So i have few questions please answer 🙏
1. **If i migrate to indie app now will it create a separate account which is starting with 18. If that so will it not be a problem to holding 2 zero balance savings account in same bank?
2. ***Is your Indie account opened in the same branch where you already have Digi-Start account?
3. If i create fd in Indie app will it show in indus net banking and indus mobile app?
4. Are the bank personnels listen to the issues related to indie account
 
Upvote 0 Downvote
SSV said:
Guys and Gals,

Today I opened an INDIE account ... App version: 1.1.36

Background: Currently I have the following relationships with IndusInd.
1) Exclusive Bank Account
2) Legend CC
3) Pinnacle CC
4) Fixed Deposit

Process:

After giving, mobile no, OTP, PAN, Aadhar and OTP again.. the account was created instantly in a jiffy ... Extremely smooth ..
No profile detials are required, No VKYC required.. it is showing KYC status as Verified...
Funded 50K via UPI... got Megastar immediately and Virtual DC generated immediately and ordered Physical Visa Signature card for free..

Observations:

1) My Indie account number is : 18 XXXXX XXXXX = my mobile number with 18 prefix. IFSC Code : INDB0000004
2) My Exclusive bank Account no: 15 XXXXX XXXXX = my mobile number qith 15 prefix . IFSC + my local branch
3) All my existing credit cards ( Legend, Pinnacle) are shown in Indie, surprisingly, it is showing an extra Pinnacle MC World Contactless CC as another CC
4) All my Fixed Deposits are shown in Indie..
5) Showing INDIE virtual DC
6) MISSING: My Exclusive account Visa, MC and Platinum DCs are not shown in Indie yet.. Probably they slowly migrate them into Indie at a later stage...
7) A Link to open the legacy IndusInd mobile APp

With this, my suspicion is turning into reality...

I think moving forward INDIE will be the face of IndusInd's technology..
the current IndusInd mobile will be slowly phased out ...

More importantly, the current Select, Exclusive account holders.. no need to worry about your accounts...
They will be kept as it is.. They wont be replaced with INDIE account.. They will be there...


The objective:
So , in effect I will have the following, in an ideal case scenario:

1) 0 AMB Exclusive Account
2) 0 AMB Indie Megastar Account
3) 2L Indie FD
4) Legend CC LTF
5) Pinnacle CC LTF
6) 3 Exclusive DCs - Visa, Master and Platinum - LTF
7) Indie Visa Signature DC - LTF

That's the plan.. Lets see how it pans out...

FAQ - INDIE account & Tiers such as MegaStar

FAQ INDIE YOUniverse | INDIE by IndusInd Bank

Experience the limitless possibilities of digital banking with INDIE by IndusInd Bank . Explore more in FAQ INDIE YOUniverse.
indie.indusind.com indie.indusind.com

FAQ - INDIE Debit Card

FAQ Debit Card | INDIE by IndusInd Bank

Enjoy the convenience of a virtual debit card, apply for a numberless debit card online, and explore the possibilities of seamless digital banking.
indie.indusind.com indie.indusind.com

A few screen shots...of INDIE App after account opening

View attachment 54678View attachment 54676






View attachment 54673View attachment 54674



View attachment 54677View attachment 54675
Click to expand...
Is your Indie account opened in same branch where you already have exclusive account?
 
Upvote 0 Downvote
Now indusind Mobile bank app migration starting to indie app, and indie app now indusind Mobile banking app, they will discontinue old app may be in few months. Hope for the best but as comparativepy indusind bank mobile banking wise features are less than cooperative bank /scheduled banks. Very less features in mobile banking. App
 
Upvote 0 Downvote
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