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INDIE , the IndusInd's SUPER APP - for existing SB A/C holders

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SSV

SSV

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Guys and Gals,

Today I opened an INDIE account ... App version: 1.1.36

Background: Currently I have the following relationships with IndusInd.
1) Exclusive Bank Account
2) Legend CC
3) Pinnacle CC
4) Fixed Deposit

Process:

After giving, mobile no, OTP, PAN, Aadhar and OTP again.. the account was created instantly in a jiffy ... Extremely smooth ..
No profile detials are required, No VKYC required.. it is showing KYC status as Verified...
Funded 50K via UPI... got Megastar immediately and Virtual DC generated immediately and ordered Physical Visa Signature card for free..

Observations:

1) My Indie account number is : 18 XXXXX XXXXX = my mobile number with 18 prefix. IFSC Code : INDB0000004
2) My Exclusive bank Account no: 15 XXXXX XXXXX = my mobile number qith 15 prefix . IFSC + my local branch
3) All my existing credit cards ( Legend, Pinnacle) are shown in Indie, surprisingly, it is showing an extra Pinnacle MC World Contactless CC as another CC
4) All my Fixed Deposits are shown in Indie..
5) Showing INDIE virtual DC
6) MISSING: My Exclusive account Visa, MC and Platinum DCs are not shown in Indie yet.. Probably they slowly migrate them into Indie at a later stage...
7) A Link to open the legacy IndusInd mobile APp

With this, my suspicion is turning into reality...

I think moving forward INDIE will be the face of IndusInd's technology..
the current IndusInd mobile will be slowly phased out ...

More importantly, the current Select, Exclusive account holders.. no need to worry about your accounts...
They will be kept as it is.. They wont be replaced with INDIE account.. They will be there...


The objective:
So , in effect I will have the following, in an ideal case scenario:

1) 0 AMB Exclusive Account
2) 0 AMB Indie Megastar Account
3) 2L Indie FD
4) Legend CC LTF
5) Pinnacle CC LTF
6) 3 Exclusive DCs - Visa, Master and Platinum - LTF
7) Indie Visa Signature DC - LTF

That's the plan.. Lets see how it pans out...

FAQ - INDIE account & Tiers such as MegaStar

FAQ INDIE YOUniverse | INDIE by IndusInd Bank

Experience the limitless possibilities of digital banking with INDIE by IndusInd Bank . Explore more in FAQ INDIE YOUniverse.
indie.indusind.com indie.indusind.com

FAQ - INDIE Debit Card

FAQ Debit Card | INDIE by IndusInd Bank

Enjoy the convenience of a virtual debit card, apply for a numberless debit card online, and explore the possibilities of seamless digital banking.
indie.indusind.com indie.indusind.com

A few screen shots...of INDIE App after account opening

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1716461456504.jpeg 1716461491708.jpeg



1716461563909.jpeg 1716461512104.jpeg
 
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I installed indie and tried to login
I'm an existing indus sel acc holder
After completing mob num verification they r asking me to enter PAN num to open INDIE acc
What's this?
R they forcing their customers to open INDIE acc?
Sending multiple emails to upgrade to INDIE App
 
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SSV said:
Call customer care and ask..
May be it is asking to link your existing IndusInd account to indie app, not sure
But don’t open new account
Click to expand...
Yeah, Actually, I am referring to my father’s account. Unfortunately, a year ago, I made the same mistake by not carefully reading the line below. I entered my PAN, and instead of linking my existing account to the Indie app, they opened a new INDIE account.

I don’t want to repeat the same mistake now with my father’s account.
 
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Fini7777 said:
Yeah, Actually, I am referring to my father’s account. Unfortunately, a year ago, I made the same mistake by not carefully reading the line below. I entered my PAN, and instead of linking my existing account to the Indie app, they opened a new INDIE account.

I don’t want to repeat the same mistake now with my father’s account.
Click to expand...
Okay understood.. but raise the same concern with indie / IndusInd support and let us know..
They are now in the midst of migrating to indie, so turbulence is expected.. but in this case it is a huge turbulence as it is IndusInd as these guys are still living in Indus Valley civilisation
 
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SSV said:
Okay understood.. but raise the same concern with indie / IndusInd support and let us know..
They are now in the midst of migrating to indie, so turbulence is expected.. but in this case it is a huge turbulence as it is IndusInd as these guys are still living in Indus Valley civilisation
Click to expand...
IndusInd Bank: Born in 1994.
Clearly, they've decided to never age past it.

I have zero faith they'll help us in this case.
I used to get the below error with my own Indie account whenever I tried to re-register.

Totally fed up with their customer care team—they close service requests without resolving them

Going to take divorce from my banking partner soon! 🤣
 

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Fini7777 said:
I installed indie and tried to login
I'm an existing indus sel acc holder
After completing mob num verification they r asking me to enter PAN num to open INDIE acc
What's this?
R they forcing their customers to open INDIE acc?
Sending multiple emails to upgrade to INDIE App
Click to expand...
My case was similar. I uninstalled the app as I dont want to open INDIE acc... then on second thought I entered PAN, in the next step 2 options were showing - validate with Aadhar or Debit Card. I used DC details and my existing account is visible..INDIE app isn't performing well though, sometimes showing error of 'unable to perform' even when I am not touching a button.
 
Upvote 0 Downvote
BCh said:
My case was similar. I uninstalled the app as I dont want to open INDIE acc... then on second thought I entered PAN, in the next step 2 options were showing - validate with Aadhar or Debit Card. I used DC details and my existing account is visible..INDIE app isn't performing well though, sometimes showing error of 'unable to perform' even when I am not touching a button.
Click to expand...
lot of miracles are yet to happen. #JustGuessing
 
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SSV said:
In future, both IndusInd and Indie accounts will be on the new interface..

The Indie interface will be future for IndusInd..
All the existing IndusInd customers will be migrated to Indie interface ...
Click to expand...

SSV said:
This is purely my speculation based on my experience..
Let's see what happens
Click to expand...
anonymuos said:
That's only in theory my friend. Banks have a tendency to omit and drop a lot of functionality and features when they move on to the next-gen product. They deem an under-construction project as finished and roll it out and discontinue the old one. It has happened with many different banks and from what I've seen about INDIE, some very incompetent people are building it. It won't reach the functionality of IndusMobile. I am yet to see Indie's net banking but fairly sure the vast amount of functionality in IndusInd's net banking won't be replicated. I'll give an example - when an FD is created is INDIE, there's no way in the Indie app to file a 15G/15H form so the bank doesn't not deduct TDS. And the "legacy" netbanking doesn't show Indie accounts or FDs made in Indie! They're not even counted in customer's TRV with the bank!
Click to expand...

The expected imminent thing is happening now..

C

Thread 'Indus mobile is going to be discontinued soon transitioning to indie !'

As we were expecting indus mobile app is going to be discontinued soon and will be transitioned to indie app. Official communication received

Screenshot_2024-12-20-19-22-58-460_com.microsoft.office.outlook-edit.webp
 
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