INDIE , the IndusInd's SUPER APP - for existing SB A/C holders

[SSV]

Guys and Gals,

Today I opened an INDIE account ... App version: 1.1.36

Background: Currently I have the following relationships with IndusInd.
1) Exclusive Bank Account
2) Legend CC
3) Pinnacle CC
4) Fixed Deposit

Process:

After giving, mobile no, OTP, PAN, Aadhar and OTP again.. the account was created instantly in a jiffy ... Extremely smooth ..
No profile detials are required, No VKYC required.. it is showing KYC status as Verified...
Funded 50K via UPI... got Megastar immediately and Virtual DC generated immediately and ordered Physical Visa Signature card for free..

Observations:

1) My Indie account number is : 18 XXXXX XXXXX = my mobile number with 18 prefix. IFSC Code : INDB0000004
2) My Exclusive bank Account no: 15 XXXXX XXXXX = my mobile number qith 15 prefix . IFSC + my local branch
3) All my existing credit cards ( Legend, Pinnacle) are shown in Indie, surprisingly, it is showing an extra Pinnacle MC World Contactless CC as another CC
4) All my Fixed Deposits are shown in Indie..
5) Showing INDIE virtual DC
6) MISSING: My Exclusive account Visa, MC and Platinum DCs are not shown in Indie yet.. Probably they slowly migrate them into Indie at a later stage...
7) A Link to open the legacy IndusInd mobile APp

With this, my suspicion is turning into reality...

I think moving forward INDIE will be the face of IndusInd's technology..
the current IndusInd mobile will be slowly phased out ...

More importantly, the current Select, Exclusive account holders.. no need to worry about your accounts...
They will be kept as it is.. They wont be replaced with INDIE account.. They will be there...


The objective:
So , in effect I will have the following, in an ideal case scenario:

1) 0 AMB Exclusive Account
2) 0 AMB Indie Megastar Account
3) 2L Indie FD
4) Legend CC LTF
5) Pinnacle CC LTF
6) 3 Exclusive DCs - Visa, Master and Platinum - LTF
7) Indie Visa Signature DC - LTF

That's the plan.. Lets see how it pans out...

FAQ - INDIE account & Tiers such as MegaStar

FAQ INDIE YOUniverse | INDIE by IndusInd Bank

Experience the limitless possibilities of digital banking with INDIE by IndusInd Bank . Explore more in FAQ INDIE YOUniverse.

indie.indusind.com

FAQ - INDIE Debit Card

FAQ Debit Card | INDIE by IndusInd Bank

Enjoy the convenience of a virtual debit card, apply for a numberless debit card online, and explore the possibilities of seamless digital banking.

indie.indusind.com

A few screen shots...of INDIE App after account opening

 

[SMN49]

Already HDFC going to launch new app . And discontinue old appView attachment 78842

Yes, it's great move by HDFC, and hope untill Feb 2025 there wil be rollout this app to all users.

 

[Fini7777]

How is you Digi-start account going?,,I mean have you faced any freeze issue till date? I also have Digi-Start account and constantly getting messages to shift to indie app as indus mobile will soon going to discontinue. So i have few questions please answer 🙏

I've upgraded my acc to select variant and till date I did not face any freeze issues

1. **If i migrate to indie app now will it create a separate account which is starting with 18. If that so will it not be a problem to holding 2 zero balance savings account in same bank?

No, for existing Acc holders it will not create another INDIE Acc it will just ask ur PAN and fetch details

2. ***Is your Indie account opened in the same branch where you already have Digi-Start account?

No, the branch is different

3. If i create fd in Indie app will it show in indus net banking and indus mobile app?

Indus net banking: NO
Indus mobile banking App : YES ( shows as INDIE term deposit)

4. Are the bank personnels listen to the issues related to indie account

Yes, they do

Mostly they won't open indie acc separately but make sure they don't while migrating to indie app
stick with one acc that's enough in a bank like Indusind
I've given closure req for my mother's indusind delite acc but they still did not process the Req that's how Indusind bank works

 

[SSV]

Is your Indie account opened in same branch where you already have exclusive account?

Indie's branch is pincode based, and I think it was aggragated based on city / town level.
To answer your question: no they are not same

 

[shivamk]

Ever had a FD with Paytm Bank?

y e s

 

[federer.reddevil]

y e s

Thats the reason they were in partnership with IndusInd and created a Customer ID. I got to know when I went to IndusInd Bank to open Account that already ID was in my name and they added my Account to that ID

 

[SSV]

y e s

Thats the reason they were in partnership with IndusInd and created a Customer ID. I got to know when I went to IndusInd Bank to open Account that already ID was in my name and they added my Account to that ID

this is correct. for those who created FD thru Paytm app InudInd created customer ID then..

 

[shivamk]

Thats the reason they were in partnership with IndusInd and created a Customer ID. I got to know when I went to IndusInd Bank to open Account that already ID was in my name and they added my Account to that ID

this is correct. for those who created FD thru Paytm app InudInd created customer ID then..

The same had happened with me as well and the RM had added savings account to same customer ID. Pinnacle must be holding a different one.

 

[SSV]

The same had happened with me as well and the RM had added savings account to same customer ID. Pinnacle must be holding a different one.

You should be able to do the same to Pinnacle also ..try again..

 

[dvader]

@SSV I had a call with Indusind CC, and they confirmed that existing customers won't be able to open a separate indie account. At least, that's what they told me.

 

[shivamk]

@SSV I had a call with Indusind CC, and they confirmed that existing customers won't be able to open a separate indie account. At least, that's what they told me.

So we won't be able to get megastar account?

 

[SSV]

@SSV I had a call with Indusind CC, and they confirmed that existing customers won't be able to open a separate indie account. At least, that's what they told me.

Okay, let’s get some confirmations as sometimes different executives tell different things.. thanks for the update

 

[SSV]

So we won't be able to get megastar account?

I actually think they may figure out how to create a new indie account for existing IndusInd holders after this migration woes are over because indie is an entirely a different product..

What the current issue is Indie platform is not allowing to create a second account within IndusInd, it is a software obstacle.. not a policy issue I believe.. but if they want to continue the same or change it later need to be seen in future. Let’s wait for a month or so

 

[itzmycard]

@SSV now they are saying you cannot open indie account if you already have indusind savings account

@SSV I posted earlier

 

[SSV]

@SSV I posted earlier

okay understood.. lets wait for another month or so , then we can confirm fo sure..

 

[Fini7777]

I am thinking of closing my INDIE Acc and just sticking with Indus Select acc
of course, I will close select acc as well in the future and stay away from this bank

what do u say? Is there anything that we can get from this bank in the future if I keep my account Active

I think @TechnoFino forgot to create a thread for the best and worst Bank accounts of 2024
I don't know the best but the worst will be Indusind bank accounts
I feel SBI is far better than Indusind in terms of Cust service and IT infra.

 

[SSV]

I am thinking of closing my INDIE Acc and just sticking with Indus Select acc
of course, I will close select acc as well in the future and stay away from this bank

what do u say? Is there anything that we can get from this bank in the future if I keep my account Active

I think @TechnoFino forgot to create a thread for the best and worst Bank accounts of 2024
I don't know the best but the worst will be Indusind bank accounts
I feel SBI is far better than Indusind in terms of Cust service and IT infra.

Are you asking me??
If Yes,

I am also having serious thinking whether to maintain two accounts in IndusInd.. or one or none..

They are currently having an extremely pressure cooker situation organisation-wise..
I will take a call just before this financial year ends.. ie. in March.. and let you know.. Please wait until then.. I will assess these accounts in 2 months time ..

Look at this they are under serious pump , share price wise in the last one year.. lost ~ 40% , which is massive..

We need to wait and see how they play the ball here..

I will be re-evaluating my banking relationhip with them in the next quarter..

 

[Fini7777]

Are you asking me??
If Yes,

Yeah

I am also having serious thinking whether to maintain two accounts in IndusInd.. or one or none..

They are currently having an extremely pressure cooker situation organisation-wise..

yes

I will take a call just before this financial year ends.. ie. in March.. and let you know.. Please wait until then.. I will assess these accounts in 2 months time ..

Sure, update here

 

[ToxicOp]

@SSV I had a call with Indusind CC, and they confirmed that existing customers won't be able to open a separate indie account. At least, that's what they told me.

Can you tell me the number and after call which buttons u have entered to connect to CC,, cause I was trying from last 3 days but their ivrs system has changed and I never get an option to connect to an executive

 

[ToxicOp]

I am thinking of closing my INDIE Acc and just sticking with Indus Select acc
of course, I will close select acc as well in the future and stay away from this bank

what do u say? Is there anything that we can get from this bank in the future if I keep my account Active

I think @TechnoFino forgot to create a thread for the best and worst Bank accounts of 2024
I don't know the best but the worst will be Indusind bank accounts
I feel SBI is far better than Indusind in terms of Cust service and IT infra.

I am holding this account just for fd,,,,but still the fear of account freezing is always there in my mind,,, what do you think about HDFC regular savings account,about this account freezing issue,, I mean if I do upi and other transactions frequently do they freeze account like other banks doing nowadays?

 

[Fini7777]

I am holding this account just for fd,,,,but still the fear of account freezing is always there in my mind,,, what do you think about HDFC regular savings account,about this account freezing issue,, I mean if I do upi and other transactions frequently do they freeze account like other banks doing nowadays?

The primary reason for the account freeze is the cumulative txn amount exceeding the actual income declared by you during account opening.
The secondary reason could be any fraudulent or suspicious txns found in your account.

Coming to your ques...:
HDFC rarely does this, but it's always better to declare a higher annual income if you conduct many transactions and plan to use the account as your primary acc.

My experience:
I hold both HDFC and IndusInd accounts, but I’ve never faced this issue with them. However, I faced this problem with IDFC, and Axis bank
Typically, smaller banks like IDFC, IndusInd, AU, and some PSU banks follow this practice to stay on the safer side. Their terms tend to be stricter compared to HDFC, ICICI, or SBI.

so, u can use HDFC or SBI as ur prim accs to be on safer side and use IDFC/AU/Indus for FD and other inv purposes