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Indusind Bank Non Mantainence Account Offer

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Indusind Bank is offering a non mantainence waiver offer on all of its accounts which are placed equal to lower than its Exclusive account for an initial high value account opening cheque which gives you host of benefits. With an exclusive account you get
1) Lockers on Discount with 1st year complete locker fee waiver!
2) Attractive Interest Rates
3) 20% off on BigBasket
4) Zero Forex Markup Debit Card
5) 20% off on Swiggy on Weekends
6) BMS BOGO Offer
7)Upto 0.92% cashback on monthly spends of ₹1,13,000 per month using Exclusive Debit Card - If you have a signature exclusive debit card and if you spend 1.13L (single transaction) you can earn 0.92% flat cashback (in form of reward points, redeemable against cash).

Account variant and required initial funding-

Screenshot_20221021_124803.jpg

Offer period- 1st Oct to 31st Oct, 2022.

Offer valid till 31st October 2022. Go rush as this is the best time to get a non mantainence premium account for life. The initial funding is very small IMO for the benefits offered. #NotSponsored

Offer Link https://www.indusind.com/in/en/personal/offers/savings-account-festive-offers-tnc.html
 

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My branch personal is telling that if add on family account is opened for exclusive account we need to maintain 2 lakh. Is that true whether non maintainance waiver doesn't applicable for add on account @HyperBeast
Yes my Indus RM also said the same thing. If my account has addon family accounts, then offer not applicable. As in, even I would then have to maintain MAB.
 
I had opened partner account with zero MAB in June with Rs 2L initial funding. Withdrew the initial funding and I was charged around Rs 800 as non mtce charges.

After complaints, was told that the offer code wasn't applied during account opening and charges were reversed.

Now this month again non mtce charges were applied.

Multiple escalations and still the charges havent been reversed.

Waiting for response from RBI CRM...

All this despite a written confirmation from the bank.

Please be careful with IndusInd bank offers.
It has been over a week since the escalation to RBI (CMS) and the status continues to be in 'Complaint Registered with RBI and sent to Regulated Entity' state.

I have exhausted all available means of escalation and there appears to be no way to recover the non maintenance charges (of around Rs 1700).

Escalated to RM, BM, PNO, Senior Management, MD Desk and finally to RBI!

Have never seen anything like this in any bank in India / other countries.

Please take extra care in ensuring that the 'offer code gets applied by backend team' after account is opened as the bank appears to have no way to undo the charges levied.
 
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It has been over a week since the escalation to RBI (CMS) and the status continues to be in 'Complaint Registered with RBI and sent to Regulated Entity' state.

I have exhausted all available means of escalation and there appears to be no way to recover the non maintenance charges (of around Rs 1700).

Escalated to RM, BM, PNO, Senior Management, MD Desk and finally to RBI!

Have never seen anything like this in any bank in India and banks in other countries.

Please take extra care in ensuring that the 'offer code gets applied by backend team' after account is opened, else the bank appears to have no way to undo the damage.
If you don't get any satisfactory response from RBI as well then you can lodge a complaint in consumer court through online portal along with all the necessary proofs.
 
My branch personal is telling that if add on family account is opened for exclusive account we need to maintain 2 lakh. Is that true whether non maintainance waiver doesn't applicable for add on account @HyperBeast
I'd like clarity on this too, please @avishj
Thank you
I will confirm this with my RM, but it should not be chargeable based on what information I had got. I already got exclusive add on for family setup, so will confirm if I am charged something, haven't been charged so far, even ordered the new dc that comes with exclusive for the add on account.

Yes my Indus RM also said the same thing. If my account has addon family accounts, then offer not applicable. As in, even I would then have to maintain MAB.
Raise a complaint
I got conflicting information, different from what you all are saying.

I had a select account, opened exclusive account under's mothers name and yesterday my select was changed to exclusive add on. RM had said, we could retain exclusive accounts, no MAB, no initial funding whatsoever.
 
I got conflicting information, different from what you all are saying.

I had a select account, opened exclusive account under's mothers name and yesterday my select was changed to exclusive add on. RM had said, we could retain exclusive accounts, no MAB, no initial funding whatsoever.
I have an upstox 3in1 account. Demat not active anymore. My RM denied to upgrade it to exclusive account and map under my new exclusive account giving some technical reason. Can you please ask your RM that is it possible to change the variant of Upstox 3 in 1 account? Thanks.
 
I have an upstox 3in1 account. Demat not active anymore. My RM denied to upgrade it to exclusive account and map under my new exclusive account giving some technical reason. Can you please ask your RM that is it possible to change the variant of Upstox 3 in 1 account? Thanks.
Can be possible but u will lose the benefits of 3 in 1 trading account once ur account turned into exclusive
To my surprise the branch ppl converted some of the upstox account into 0 mab may be some schemes at those days
 
Can be possible but u will lose the benefits of 3 in 1 trading account once ur account turned into exclusive
To my surprise the branch ppl converted some of the upstox account into 0 mab may be some schemes at those days
Not using it as 3 in 1 anymore. So I feel better get it converted to exclusive or any other variant which has 0 MAB and 0 Debit card charges. So just want a confirmation from another RM as my branch is denying to do it giving some technical reason.
 
Applied yesterday with a 4 lakh cheque. Opted for custom account number. Didnt got any kit while opening. But got a message today that welcome kit request is registered. While opening account he selected exclusive and double ip in promo. Hope for no messup with account type or promotion.
 
Applied yesterday with a 4 lakh cheque. Opted for custom account number. Didnt got any kit while opening. But got a message today that welcome kit request is registered. While opening account he selected exclusive and double ip in promo. Hope for no messup with account type or promotion.
Yes so far so good
Hope ur acc no starts by 15 following the desired option by u
 
Applied yesterday with a 4 lakh cheque. Opted for custom account number. Didnt got any kit while opening. But got a message today that welcome kit request is registered. While opening account he selected exclusive and double ip in promo. Hope for no messup with account type or promotion.
Same here.. Did the same thing yesterday but in the email I somehow got the pdf stating
account variant exclusive
Minimum balance requirement 100000
Initial funding 100000
Did you get the same.?
I too deposited 4 lac check
 

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