IndusInd bank select account no longer zero MAB with legend card?

[6ix9ine]

I guess they spent alot on cred partnership, now doing vasuli abhiyaan to take back 🤣

 

[SSV]

I think they started doing things to get this chart going upwards !!😉

 

[Das.N]

I again got debited 1062 in this quarter.
Earlier also they debited for preceding quarter but reversed on mail.
I dont know why they are doing so despite legend card linked to savings account.
So we have to raise request for reversal every passing quarter.
What the hell , i dont know what to do.
I avoid calling indus toll free due to pathetic customer support.I think their system is outdated that why doing so. If this is true then how much is our money safe in this bank. If anything happens then we will run here and there no resolution, not even able to connect them as wait time is 1-2 hour. With such a poor customer support how and why they are running bank in India?

True, once they reverse the non-maintenance charges, I’m seriously considering closing both my savings account and Legend credit card.

This account has no real use for me anymore. I only kept it because it was a zero-MAB account, but if they keep levying quarterly charges and I have to manually request reversals every time, it’s just a hassle.

Their credit card isn’t any better — I need to make tiny transactions like buying an Amazon Pay voucher of ₹10/₹20 just to keep it active. On top of that, they are requesting customers to spend ₹500, which is unnecessary drama.

Their reward program is weak, and they never offer instant discounts. It’s not worth making even a ₹500 transaction on that card, especially when I spend over ₹2.5L during BBD and GIF sales on other credit cards — but end up with zero spend on IndusInd.

At this point, it makes more sense to close both the savings account and the credit card together.

 

[saber.mbt]

I also got debited.

They need 3 working days it seems 😕

Greetings,


Thank you for banking with us.



We have registered your Request related to Charge Reversal - Within Empowerment and assigned it to our internal team.


Please allow us 3 working days to get back to you with an appropriate resolution.


For any further assistance, please call our Phone Banking Centre at 1860 267 7777 or write to reachus@indusind.com and quote the above mentioned Request ID.


We thank you for your cooperation and look forward to your continued support.


Assuring you of our best services at all times.



Best Wishes,
Team IndusInd Bank

 

[saber.mbt]

I again got debited 1062 in this quarter.
Earlier also they debited for preceding quarter but reversed on mail.
I dont know why they are doing so despite legend card linked to savings account.
So we have to raise request for reversal every passing quarter.
What the hell , i dont know what to do.
I avoid calling indus toll free due to pathetic customer support.I think their system is outdated that why doing so. If this is true then how much is our money safe in this bank. If anything happens then we will run here and there no resolution, not even able to connect them as wait time is 1-2 hour. With such a poor customer support how and why they are running bank in India?

New Indie App migration was worst to the core. It considers all the account has regular savings account.

 

[rishi4]

Where did you guys mailed?
I haven't got any reply nor acknowledgement so far
Mailed to reachus@insus
Can you pls help

 

[Das.N]

New Indie App migration was worst to the core. It considers all the account has regular savings account.

Indie app sach mein bohut hi ghatiya hai. Jab tak Indus mobile app chal raha tha, tab tak thoda bohut account ka use hota tha.
Forceful migration ke baad, Indie app kholne ka mann hi nehi karta, Uske lag aur bakwas interface ki wajah se.


Indie app is really terrible. When the Indus mobile app was working, I used the account a little bit.
After the forced migration, I don’t even feel like opening the Indie app because of its lag and terrible interface
.

 

[saber.mbt]

Indie app sach mein bohut hi ghatiya hai. Jab tak Indus mobile app chal raha tha, tab tak thoda bohut account ka use hota tha.
Forceful migration ke baad, Indie app kholne ka mann hi nehi karta, Uske lag aur bakwas interface ki wajah se.


Indie app is really terrible. When the Indus mobile app was working, I used the account a little bit.
After the forced migration, I don’t even feel like opening the Indie app because of its lag and terrible interface
.

Yeah same, terrible to the core. They removed debit card redemption too.

 

[iimadarsh]

New Indie App migration was worst to the core. It considers all the account has regular savings account.

Mujhe pehle hi shaq tha March end me migration done hue uske baad se msg aane laga tha aur wahi quarter ka debit hona start hua.
Socialm team ko maine bola bhi lekin apna galti ye log thode manenge.
Fir last me boldia accha hua audit report me tumlog ke saath

 

[Trust Me]

New Indie App migration was worst to the core. It considers all the account has regular savings account.

Indie app sach mein bohut hi ghatiya hai. Jab tak Indus mobile app chal raha tha, tab tak thoda bohut account ka use hota tha.
Forceful migration ke baad, Indie app kholne ka mann hi nehi karta, Uske lag aur bakwas interface ki wajah se.

Indie app is really terrible. When the Indus mobile app was working, I used the account a little bit.
After the forced migration, I don’t even feel like opening the Indie app because of its lag and terrible interface
.

It's not just the Indie app migration (I don't use the app), -- it's this whole forced migration to the Indie thing itself. I hate the new netbanking (with a .Indie. in the URL). On top of the UI being horrible, it has removed any information about my credit cards! I was advised by the customer care to contact their credit card department separately!

I never bothered to do that since the cards lie unused. The transactions on my account also have dropped now to a few UPI ones. Thankfully, I haven't been charged for non-maintenace of MAB so far.

I am just waiting for my FDs to mature before pulling the plug on IndusInd for good.
.

 

[Das.N]

Customer ko bhagane mein aur khud ka bank ko dubane mein koi bhi kasar nehi chodd rahi ha Indusind bank.
Baad mein RBI ke samne aake royega bachane ke liye.

IndusInd Bank is leaving no stone unturned in driving away customers and sinking its own bank.
Later, they will go crying in front of the RBI asking to be saved.

 

[newIntern]

kisi ka charge reverse hua?
koi bta sakta hai kitna time lagega?

 

[Das.N]

kisi ka charge reverse hua?
koi bta sakta hai kitna time lagega?

Received this email, charges not reversed yet

 

[akar]

charges got reversed ,i emailed them with they welcome kit page sayingi just need to main legend cc relation for 0 balance ,got email today saying we will get to u in 3 days,but check indus app charges are revered ,i won 😀

 

[iimadarsh]

View attachment 111092
charges got reversed ,i emailed them with they welcome kit page sayingi just need to main legend cc relation for 0 balance ,got email today saying we will get to u in 3 days,but check indus app charges are revered ,i won 😀

Abhi kaha bhai next month fir katega aise hi chalta rahega. Mai to wait kar rha aate hi close karwaunga account and card

 

[rishi4]

View attachment 111092
charges got reversed ,i emailed them with they welcome kit page sayingi just need to main legend cc relation for 0 balance ,got email today saying we will get to u in 3 days,but check indus app charges are revered ,i won 😀

Can you pls send main page pic here also
I'll add in the mail
Also which mail id?
They are not replying to me

 

[newIntern]

i won 😀

Picture abhi baki hai mere dost, dusre log bol rahe har quater charges lga rahe hai vo toh har 3 mahine ye ladai ladna padegi.

PS, mera abhi tak paisa nahi aya, tumne kya mail likha tha template do bhai

 

[Strange]

View attachment 111092
charges got reversed ,i emailed them with they welcome kit page sayingi just need to main legend cc relation for 0 balance ,got email today saying we will get to u in 3 days,but check indus app charges are revered ,i won 😀

When did you send the email to reachus team?

 

[saber.mbt]

Charges got reversed yesterday. But lien balance negative. They yet to clear.

 

[saber.mbt]

True, once they reverse the non-maintenance charges, I’m seriously considering closing both my savings account and Legend credit card.

This account has no real use for me anymore. I only kept it because it was a zero-MAB account, but if they keep levying quarterly charges and I have to manually request reversals every time, it’s just a hassle.

Their credit card isn’t any better — I need to make tiny transactions like buying an Amazon Pay voucher of ₹10/₹20 just to keep it active. On top of that, they are requesting customers to spend ₹500, which is unnecessary drama.

Their reward program is weak, and they never offer instant discounts. It’s not worth making even a ₹500 transaction on that card, especially when I spend over ₹2.5L during BBD and GIF sales on other credit cards — but end up with zero spend on IndusInd.

At this point, it makes more sense to close both the savings account and the credit card together.

Utilise the rewardz festival before closing it.