IndusInd bank Select Savings Account and Legend Credit Card

[hellobois]

Hi. I received my Select Savings Account welcome kit today but I'm not able to link it with my legend credit card in mobile application. Please help. My 50000 is already stuck in select account and there is no way to take it out as I have to pay penalty as non maintenance charges.
Please help 🥺

 

[4uziaul]

This june 8th. Already its one month.

Try mailing them here:

socialm@indusind.com

 

[4uziaul]

Yes thought of doing that but no other branch with in 35 kms. Also If indusind unable to resolve issue do we really get rbi compensation amount or it's bank decision.

Let me call our in-house Bamboo expert @VISHESH_BANSAL 🤣

 

[Trust Me]

An unexpected benefit of a Select account that IndusInd can't even advertise for! :

I've had an Indus Maxima account for a while. Right at the beginning I had signed up for e-Statements. But it had always been extremely erratic. They'd just skip it for some months, and then it just stopped coming! I was advised to un-register, and then re-register. Did so, but with the same result! Did it four times before giving up.

Even for the months I did get a statement, it would be at least 3 to 7 weeks late! There is an option to download monthly e-Statements too, but those were available at least 6 weeks later than expected!

Now that I've upgraded to Select, I have received my e-Statements regularly, and on time too, for 3 straight months so far! Couldn't be just coincidence, could it?

 

[federer.reddevil]

I had a Indus Privilege account I think with 5k MAB received monthly statement on every 8th I think

 

[Trust Me]

I had a Indus Privilege account I think with 5k MAB received monthly statement on every 8th I think

Then they treated you better than they treated me!

All other banks I have accounts in (except SBI) send their e-Statements at latest by the 3rd or the 4th of each month.

I had signed up for SBI e-Statements too, online, but for some reason it stopped after just a few months. I've never tried to have it fixed, because my usage reduced to barely a couple of transactions per month.

 

[AritraSaha]

I had a Indus Privilege account I think with 5k MAB received monthly statement on every 8th I think

Are you guys able to login using fingerprint in the indusind app?
In my case its showing error while turning this on from the app settings.
Will appreciate your reply, customer care is no use.

 

[brightknight]

Are you guys able to login using fingerprint in the indusind app?
In my case its showing error while turning this on from the app settings.
Will appreciate your reply, customer care is no use.

Yes i am. It's been fllawless for me

 

[federer.reddevil]

Are you guys able to login using fingerprint in the indusind app?
In my case its showing error while turning this on from the app settings.
Will appreciate your reply, customer care is no use.

Yup no issues for me

 

[AritraSaha]

In my case the app saying "sorry we couldn't proceed your request, please try again"
Tried uninstalling-installing, no luck.
Using Samsung with Android 13.

Other bank app working fine.

 

[gautamcool]

I have 3 dc with select account but sad part is account is still in debit freeze from day of account opening. Initial funding 1 lack stuck with that account 😭😭

Raised multiple service request with branch, also reported in RBI Ombudsman waiting for response.

Branch Wale Kam chor. They don't do any work except chit chatting 😆

Call your RM. In my case I called my RM every other day and while he couldn't speed up the process by himself, he was following up with higher ups and was updating me the status of account. There was a movement in status every 2 days
If your RM isn't helping then you can mail social team, CC, Nodal officers with your RM in cc of mail

 

[gautamcool]

In my case the app saying "sorry we couldn't proceed your request, please try again"
Tried uninstalling-installing, no luck.
Using Samsung with Android 13.

Other bank app working fine.

yup I also faced this issue. But after few days, fingerprint got registered successfully. And it's working fine now

 

[gautamcool]

This june 8th. Already its one month.

@4uziaul record broken for slowest Indus account opening

 

[4uziaul]

In my case the app saying "sorry we couldn't proceed your request, please try again"
Tried uninstalling-installing, no luck.
Using Samsung with Android 13.

Other bank app working fine.

Just keep trying at different times throughout the day. 🤣

And welcome to IndusInd Bank! 😂

 

[gautamcool]

Just keep trying at different times throughout the day. 🤣

And welcome to IndusInd Bank! 😂

True
Last week I couldn't login to the app in the mornings from 9am to 12pm

 

[Rohan]

Try mailing them here:

socialm@indusind.com

Already did to all there emails but no response. Tickets closing without any response and resolution.

 

[4uziaul]

@4uziaul record broken for slowest Indus account opening

That's why I am quiet. 🤣

@VISHESH_BANSAL prediction correct nikla tumhara

 

[Rohan]

Let me call our in-house Bamboo expert @VISHESH_BANSAL 🤣

Indusind agent??

 

[Rohan]

Call your RM. In my case I called my RM every other day and while he couldn't speed up the process by himself, he was following up with higher ups and was updating me the status of account. There was a movement in status every 2 days
If your RM isn't helping then you can mail social team, CC, Nodal officers with your RM in cc of mail

RM helped for 1st two weeks but now a days he is not responding to call or messages. Already mailed to nordal and socialm mails but in response got only ticket number. Never got any mail regarding issue. In net banking all mail service request are closed except that on going service request for debit freeze.

 

[4uziaul]

Already did to all there emails but no response. Tickets closing without any response and resolution.

Clearly, it's your branch's doing. Give them an ultimatum: either they open the account or return your initial funding. And continue with RBI Bamboo; don't let them off easily. Compensation has to be provided for all the mental harassment.

 

[Rohan]

That's why I am quiet. 🤣

@VISHESH_BANSAL prediction correct nikla tumhara

Bro your account also frozen for weeks right?