Indusind Pinnacle Credit Card: Fee waiver

[SilentVoyager]

Update: Received reply from PNO

Please accept my sincere apology on the experience you had with our Bank on occasions cited by you. I request you to view this experience as only an aberration and not a reflection of our service standards.

Please permit us to clarify as follows:

• Basis your email, we wish to inform you that we have raised a request to reverse the Membership Fees of INR 15,000.00 + GST.
• The request shall be processed within 2 working days.
• We have also raised a request to change your Fee code from INR 15,000.00 + GST to INR 5,000.00 + GST.
• The request for the same shall be processed within 7 working days.
• We would also like to provide you with a confirmation that the Membership Fee of INR 5,000.00 + GST shall be waived of subject to the achievement of total spend-criteria of INR 50,000.00 within 90 days from the date of Card issuance.

Hey wanted to know, have you checked your current card statement ? I mean have they reversed the fees?....I have been following up with them since last week, but no luck, they keep telling it's under process/sent to product team etc. 🙁

 

[Fini7777]

Hey wanted to know, have you checked your current card statement ? I mean have they reversed the fees?....I have been following up with them since last week, but no luck, they keep telling it's under process/sent to product team etc. 🙁

They reversed the fee of 15k +gst 2 days ago and as of now they didn't charge 5000 fee
May be they might charge the fee in future if I don't spend 50k in 90 days

 

[SilentVoyager]

They reversed the fee of 15k +gst 2 days ago and as of now they didn't charge 5000 fee
May be they might charge the fee in future if I don't spend 50k in 90 days

Hey, Could you please DM me some screenshots where this 5000 fee is shown. I don't know why they are not considering my compliant, I dropped an email on 23rd Feb, they keep saying that it's under process. So this month I will shoot a complaint to RBI Ombudsman’s office once 30 days have been passed. I would really appreciate if you could send me some screenshots that I can submit as a proof related to the card joining fee. Thanks brother.

 

[SilentVoyager]

Hey, Could you please DM me some screenshots where this 5000 fee is shown. I don't know why they are not considering my compliant, I dropped an email on 23rd Feb, they keep saying that it's under process. So this month I will shoot a complaint to RBI Ombudsman’s office once 30 days have been passed. I would really appreciate if you could send me some screenshots that I can submit as a proof related to the card joining fee. Thanks brother.

UPDATE: Finally, after multiple follow-ups, IndusInd has reversed the ₹15,000 joining fee along with GST on my Pinnacle credit card. Additionally, since I’ve already spent over ₹50,000 on the card, I won’t have to pay the ₹5,000 fee (Nodal officer confirmed the same) —making my card lifetime free with no additional charges.

For anyone applying for the IndusInd Pinnacle credit card, I highly recommend taking a screenshot of the fees page or even recording a video during the application process as proof, just to be on the safe side!

 

[simhakidsden]

The IndusInd Pinnacle Credit Card offers a fee waiver based on spending. If you meet the required annual spending threshold, the annual fee is waived, making it cost-effective. Enjoy premium rewards, travel perks, and cashback benefits while saving on fees. Check IndusInd’s terms for exact waiver conditions.

 

[Fini7777]

The IndusInd Pinnacle Credit Card offers a fee waiver based on spending. If you meet the required annual spending threshold, the annual fee is waived, making it cost-effective. Enjoy premium rewards, travel perks, and cashback benefits while saving on fees. Check IndusInd’s terms for exact waiver conditions.

What are you trying to convey here

 

[bkext]

The IndusInd Pinnacle Credit Card offers a fee waiver based on spending. If you meet the required annual spending threshold, the annual fee is waived, making it cost-effective. Enjoy premium rewards, travel perks, and cashback benefits while saving on fees. Check IndusInd’s terms for exact waiver conditions.

 

[APT]

They reversed the fee of 15k +gst 2 days ago and as of now they didn't charge 5000 fee
May be they might charge the fee in future if I don't spend 50k in 90 days

how did you apply? is it upgrade ?

 

[Fini7777]

how did you apply? is it upgrade ?

No, new application
Applied directly from their website

 

[APT]

UPDATE: Finally, after multiple follow-ups, IndusInd has reversed the ₹15,000 joining fee along with GST on my Pinnacle credit card. Additionally, since I’ve already spent over ₹50,000 on the card, I won’t have to pay the ₹5,000 fee (Nodal officer confirmed the same) —making my card lifetime free with no additional charges.

For anyone applying for the IndusInd Pinnacle credit card, I highly recommend taking a screenshot of the fees page or even recording a video during the application process as proof, just to be on the safe side!

new customer to indusind or existing card upgrade?

 

[APT]

No, new application
Applied directly from their website

did you have any existing cc or savings account with indusind?

 

[Fini7777]

how did you apply? is it upgrade ?

I am an existing cust , had closed cc 6 mons ago and applied again

 

[sun156]

I am an existing cust , had closed cc 6 mons ago and applied again

for you bro 15000 was reversed as said by you
later they changed to 5k scheme

My question is , First they charge 5k and then reverse us after spending 50K
or they wait for 3 months to check 50k spending in card and then in 4 th month they charge or waive off

 

[Fini7777]

for you bro 15000 was reversed as said by you
later they changed to 5k scheme

My question is , First they charge 5k and then reverse us after spending 50K
or they wait for 3 months to check 50k spending in card and then in 4 th month they charge or waive off

They wait for 3 months

 

[sun156]

They wait for 3 months

okay so they give us time for 3months to spend
if we spend then no JF will be levied
if we dont spend JF will be Ducked upp

thank you bro