Infinia Infinia Add-on card Priority Pass use no longer free in India

[joshuatree]

I just received an add-on Infinia today but the Priority Pass that came with it had a sticker that said:

"Your Priority Pass must be used outside India only. Swiping it within India will attract charges as per the schedule of charges. For lounge visits within India, use your Regalia credit card..."

Does this mean the benefit of domestic use on Add-on Infinia cards is no longer valid or is this some error (possibly a Regalia Priority Pass sticker pasted accidentally)?

 

[Dad0h0j0]

for domestic use you can use Infinia card only, priority pass is for international lounges only

 

[iNokia]

Well first u need to downgrade ur infinia to regalia to follow the instructions. lol.

On a serious note, just use inifinia add on.

 

[Dad0h0j0]

Add on as in Add on card not priority pass, As add on card holder you can also get another priority pass. so 2 Infinia and 2 priority pass in term of ADD ON

 

[partritronix]

for domestic use you can use Infinia card only, priority pass is for international lounges only

For INFINIA card and priority pass both can be used.

 

[ccdc]

after seeing above image it seems like pp can only be used outside India ...for in India use....there's Infinia CC

 

[ak93]

after seeing above image it seems like pp can only be used outside India ...for in India use....there's Infinia CC

Well it also says use Regalia credit card. So it must be a mistake.

 

[ccdc]

Well it also says use Regalia credit card. So it must be a mistake.

you can see Infinia card some part in the image...the regalia might be a mistake on HDFC part

 

[ak93]

you can see Infinia card some part in the image...the regalia might be a mistake on HDFC part

I know that the card is Infinia. But they may have attached instructions of Regalia on the PP.

 

[NewUser]

I have used the Infinia PP within India and it works just fine. Same should be the case with the Add-on. The label might be wrongly placed... maybe applicable for Regalia credit card. There's only one way to find out.

 

[PrinceHeart]

You can use this pp on indian airports at international terminals. And technically it should work.

As per government, once you successfully exited the departure immigration counter, and got a stamp on your passport which says you exited india on that date - officially you're "out of india". And the lounges are AFTER the immigration. So technically you are going into an international lounge which are already "out of india".

You can take this to rbi and indian government any day.

 

[rahulmr]

for domestic use you can use Infinia card only, priority pass is for international lounges only

I had it confirmed from customer support that Priority pass with Infinia can be used anywhere . Whether domestic or international lounges

 

[ccdc]

I had it confirmed from customer support that Priority pass with Infinia can be used anywhere . Whether domestic or international lounges

get that on email and share it here for the benefit of others

 

[Akinich]

That's a mistake on HDFCs card team.

Priority pass can be used by primary card holders and add ons within and outside India without any restrictions.

Screenshot from HDFCs website attached!

 

[Lobogris]

You can use this pp on indian airports at international terminals. And technically it should work.

As per government, once you successfully exited the departure immigration counter, and got a stamp on your passport which says you exited india on that date - officially you're "out of india". And the lounges are AFTER the immigration. So technically you are going into an international lounge which are already "out of india".

You can take this to rbi and indian government any day.

Absolutely not. All lounges in India are considered domestic lounges. You don't depart India until your aircraft has left Indian airspace.
However, PP is not charged for main cardholder or add ons in India on Infinia.

 

[Lobogris]

I have used the Infinia PP within India and it works just fine. Same should be the case with the Add-on. The label might be wrongly placed... maybe applicable for Regalia credit card. There's only one way to find out.

I used it a couple of weeks ago for myself and add on. No charges whatsoever. Normally PP is chargeable in India but Infinia is an exception. They either overlooked it for the Infinia label and used the same label or they want to discouage its use.

 

[ccdc]

what's the practical diff between accessing a lounge by using a cc v/s using a pp?

 

[bvc19296]

what's the practical diff between accessing a lounge by using a cc v/s using a pp?

For domestic lounges bank will have tie up with Indian lounges aggregators like Encalm, Bird Lounges, Plaza Premium etc..

For International lounges bank will tie up with PP or DF, Dragon Pass, Lounge Key (In this case these lounge aggregators will have tie up with international lounges)

 

[bvc19296]

I know that the card is Infinia. But they may have attached instructions of Regalia on the PP.

Yes should be a mistake from HDFC cards processing team. They must have attached Regalia sticker to this.

 

[Lobogris]

what's the practical diff between accessing a lounge by using a cc v/s using a pp?

No difference whatsoever. Only difference is that some lounges don't accept all cards but almost all accept PP.