Recently ordered amazon pay fastag after paytm closure. It was mentioned in app that amazon pay balance will work as fastag balance but read multiple threads here stating that it doesn't work like that and no linkage with amazon pay balance.
Today i got my fastag and it has amazon pay branding (not on tag) and paperworks. it says that it's a pre-activated tag and ready to use. But in eToll app I'm not allowed to perform recharge, there it says that tag is frozen due to insufficient KYC but as per customer care TAG is active and KYC is only required if TAG is required monthly 10K plus recharge/transaction And for KYC i need to visit branch no online options 😒
So far this is totally confusing thing for me don't know if it will work or not if i use it directly now.
If anyone recently purchased and use please help out.
Attaching amazon pay branding paper i received with TAG for reference.
Today i got my fastag and it has amazon pay branding (not on tag) and paperworks. it says that it's a pre-activated tag and ready to use. But in eToll app I'm not allowed to perform recharge, there it says that tag is frozen due to insufficient KYC but as per customer care TAG is active and KYC is only required if TAG is required monthly 10K plus recharge/transaction And for KYC i need to visit branch no online options 😒
So far this is totally confusing thing for me don't know if it will work or not if i use it directly now.
If anyone recently purchased and use please help out.
Attaching amazon pay branding paper i received with TAG for reference.