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IS SBI cashback card a scam?

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ak7550

ak7550

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It seems like SBI Card is scamming people under the name of cashback card, which is supposed to provide 5% cash back in all online transactions (except Insurance, utility bill payments and other standard exemptions.) I am using this card for all my online transactions from last 2years. Recently I am noticing that instead of getting 5% cashback in my credit card statement, I am getting overall 2.9-3% cashback although all of my transactions are online transaction.

I tried to contact with SBI Card customer care team to discuss about this matter and explain if there's any recent changes in their t&c. But it seems like no-one either do not know the exact answer or not ready to response to their customers.

I am attaching a screenshot of my recent credit card statement, along with the cash back that I have received.

Does anyone know about any recent changes about SBI cashback card's cashback policy?

1729934205293.webp

If you see here, I have made 1 insurance premium worth 1411 to policy bazar, rest of all the transactions are normal online transaction. But despite of all I have received only 297 rupees as cashback in this billing cycle.
 
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Solution
helloworld
ak7550 said:
r u sure about that ?
they are all online payments, right...
Click to expand...

It's not about whether the transaction is online or offline—it's about the Merchant Category Code (MCC). If the MCC is eligible, you'll get 5% cashback; if not, it will be 0% or 1%. That's the key factor.

Btw, this applies to all banks and all cards, not just the Cashback card.

To check the MCC, make a small test purchase and then contact customer support to ask for the MCC of the transaction. Once you have the code, search it online to determine if it qualifies for the 5% cashback. Only then should you proceed with larger transactions.

1729936481904.webp

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ak7550 said:
It seems like SBI Card is scamming people under the name of cashback card, which is supposed to provide 5% cash back in all online transactions (except Insurance, utility bill payments and other standard exemptions.) I am using this card for all my online transactions from last 2years. Recently I am noticing that instead of getting 5% cashback in my credit card statement, I am getting overall 2.9-3% cashback although all of my transactions are online transaction.

I tried to contact with SBI Card customer care team to discuss about this matter and explain if there's any recent changes in their t&c. But it seems like no-one either do not know the exact answer or not ready to response to their customers.

I am attaching a screenshot of my recent credit card statement, along with the cash back that I have received.

Does anyone know about any recent changes about SBI cashback card's cashback policy?

View attachment 73282

If you see here, I have made 1 insurance premium worth 1411 to policy bazar, rest of all the transactions are normal online transaction. But despite of all I have received only 297 rupees as cashback in this billing cycle.
Click to expand...
SBI SIMPLY CLICK Is Also Not Giving Promised 10X Rewards Points. For Cleartrip Am Only Getting 5X. SBI is Only Useful For Instant Discount.
 
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ak7550 said:
It seems like SBI Card is scamming people under the name of cashback card, which is supposed to provide 5% cash back in all online transactions (except Insurance, utility bill payments and other standard exemptions.) I am using this card for all my online transactions from last 2years. Recently I am noticing that instead of getting 5% cashback in my credit card statement, I am getting overall 2.9-3% cashback although all of my transactions are online transaction.

I tried to contact with SBI Card customer care team to discuss about this matter and explain if there's any recent changes in their t&c. But it seems like no-one either do not know the exact answer or not ready to response to their customers.

I am attaching a screenshot of my recent credit card statement, along with the cash back that I have received.

Does anyone know about any recent changes about SBI cashback card's cashback policy?

View attachment 73282

If you see here, I have made 1 insurance premium worth 1411 to policy bazar, rest of all the transactions are normal online transaction. But despite of all I have received only 297 rupees as cashback in this billing cycle.
Click to expand...
Amazon Pay and Flipkart payments look like payments made via their shopping wallet and not directly against any purchase. GYFTR is basically treated as gift card purchase. AJIO transaction was reversed. So to me it appears either you need to change the way you make these payments or check with respective shopping sites why they noted it as such!
 
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ak7550 said:
It seems like SBI Card is scamming people under the name of cashback card, which is supposed to provide 5% cash back in all online transactions (except Insurance, utility bill payments and other standard exemptions.) I am using this card for all my online transactions from last 2years. Recently I am noticing that instead of getting 5% cashback in my credit card statement, I am getting overall 2.9-3% cashback although all of my transactions are online transaction.

I tried to contact with SBI Card customer care team to discuss about this matter and explain if there's any recent changes in their t&c. But it seems like no-one either do not know the exact answer or not ready to response to their customers.

I am attaching a screenshot of my recent credit card statement, along with the cash back that I have received.

Does anyone know about any recent changes about SBI cashback card's cashback policy?

View attachment 73282

If you see here, I have made 1 insurance premium worth 1411 to policy bazar, rest of all the transactions are normal online transaction. But despite of all I have received only 297 rupees as cashback in this billing cycle.
Click to expand...
Aapka Amazon and Flipkart eligible hai 5% cashback ke liye,, Ajio bhi eligible tha lekin apne oder cancel kar diya,, other all transaction are not eligible
 
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ak7550 said:
It seems like SBI Card is scamming people under the name of cashback card, which is supposed to provide 5% cash back in all online transactions (except Insurance, utility bill payments and other standard exemptions.) I am using this card for all my online transactions from last 2years. Recently I am noticing that instead of getting 5% cashback in my credit card statement, I am getting overall 2.9-3% cashback although all of my transactions are online transaction.

I tried to contact with SBI Card customer care team to discuss about this matter and explain if there's any recent changes in their t&c. But it seems like no-one either do not know the exact answer or not ready to response to their customers.

I am attaching a screenshot of my recent credit card statement, along with the cash back that I have received.

Does anyone know about any recent changes about SBI cashback card's cashback policy?

View attachment 73282

If you see here, I have made 1 insurance premium worth 1411 to policy bazar, rest of all the transactions are normal online transaction. But despite of all I have received only 297 rupees as cashback in this billing cycle.
Click to expand...
Lack of awareness and upto date knowledge. Irony is Best Cashback card out there is being called scam !! 🫡
 
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ak7550 said:
It seems like SBI Card is scamming people under the name of cashback card, which is supposed to provide 5% cash back in all online transactions (except Insurance, utility bill payments and other standard exemptions.) I am using this card for all my online transactions from last 2years. Recently I am noticing that instead of getting 5% cashback in my credit card statement, I am getting overall 2.9-3% cashback although all of my transactions are online transaction.

I tried to contact with SBI Card customer care team to discuss about this matter and explain if there's any recent changes in their t&c. But it seems like no-one either do not know the exact answer or not ready to response to their customers.

I am attaching a screenshot of my recent credit card statement, along with the cash back that I have received.

Does anyone know about any recent changes about SBI cashback card's cashback policy?

View attachment 73282

If you see here, I have made 1 insurance premium worth 1411 to policy bazar, rest of all the transactions are normal online transaction. But despite of all I have received only 297 rupees as cashback in this billing cycle.
Click to expand...
Gyftr is under Gift Cards category and is excluded from 5% cashback
 
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