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IS SBI cashback card a scam?

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ak7550

ak7550

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It seems like SBI Card is scamming people under the name of cashback card, which is supposed to provide 5% cash back in all online transactions (except Insurance, utility bill payments and other standard exemptions.) I am using this card for all my online transactions from last 2years. Recently I am noticing that instead of getting 5% cashback in my credit card statement, I am getting overall 2.9-3% cashback although all of my transactions are online transaction.

I tried to contact with SBI Card customer care team to discuss about this matter and explain if there's any recent changes in their t&c. But it seems like no-one either do not know the exact answer or not ready to response to their customers.

I am attaching a screenshot of my recent credit card statement, along with the cash back that I have received.

Does anyone know about any recent changes about SBI cashback card's cashback policy?

1729934205293.webp

If you see here, I have made 1 insurance premium worth 1411 to policy bazar, rest of all the transactions are normal online transaction. But despite of all I have received only 297 rupees as cashback in this billing cycle.
 
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Solution
helloworld
ak7550 said:
r u sure about that ?
they are all online payments, right...
Click to expand...

It's not about whether the transaction is online or offline—it's about the Merchant Category Code (MCC). If the MCC is eligible, you'll get 5% cashback; if not, it will be 0% or 1%. That's the key factor.

Btw, this applies to all banks and all cards, not just the Cashback card.

To check the MCC, make a small test purchase and then contact customer support to ask for the MCC of the transaction. Once you have the code, search it online to determine if it qualifies for the 5% cashback. Only then should you proceed with larger transactions.

1729936481904.webp

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rounakbhowmik said:
Is there any place available where we can purchase an Amazon Pay gift card right now? I checked Park Plus, Magic Pin, Tata, and Amazon, but none of them currently offer the gift card for purchase to avail 5% cashback .
Click to expand...
U can purchase gift card directly on Amazon. It works try doing for 100 rs and see whether it is getting credited or not and the purchase whatever amount you want on Amazon.
 
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karthikdk said:
U can purchase gift card directly on Amazon. It works try doing for 100 rs and see whether it is getting credited or not and the purchase whatever amount you want on Amazon.
Click to expand...
Btw how will you track it? SBI doesn't show individual transaction reward points in statement .Only option is contact customer care/ manually do calculation
 
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ak7550 said:
It seems like SBI Card is scamming people under the name of cashback card, which is supposed to provide 5% cash back in all online transactions (except Insurance, utility bill payments and other standard exemptions.) I am using this card for all my online transactions from last 2years. Recently I am noticing that instead of getting 5% cashback in my credit card statement, I am getting overall 2.9-3% cashback although all of my transactions are online transaction.

I tried to contact with SBI Card customer care team to discuss about this matter and explain if there's any recent changes in their t&c. But it seems like no-one either do not know the exact answer or not ready to response to their customers.

I am attaching a screenshot of my recent credit card statement, along with the cash back that I have received.

Does anyone know about any recent changes about SBI cashback card's cashback policy?

View attachment 73282

If you see here, I have made 1 insurance premium worth 1411 to policy bazar, rest of all the transactions are normal online transaction. But despite of all I have received only 297 rupees as cashback in this billing cycle.
Click to expand...
Don't call the Best Cashback Card a scam. Rather change the title to Teach me How to use SBI Cashback card :hehe:
 
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