Is there a Mastercard variant of IDFC First Select Credit Card?

[sjmajumder]

Is there a Mastercard variant of IDFC First Select Credit Card?

I requested IDFC by email to change the variant of my IDFC First Select Credit Card from Visa to Mastercard but they replied back saying:

"This is with reference to your email ,for credit card franchise change request, we do not have the functionality for converting Visa franchise to Mastercard franchise."

They have listed benefits of Mastercard on the official page of IDFC First Select Credit Card. I understand as per RBI directive they are supposed to provide the variant of customer's choice. Shall I complaint to RBI ombudsman?

 

[Deleted member 11974]

escalate to nodal desk

 

[Chitra007]

Yes and I'm using a Mastercard variant of the IDFC First Select Credit Card.

 

[Aditya12]

Even I have the MC variant. I had requested for that at the time of application (sent message on Instagram and email) and clearly stated that i won’t use if I get a visa.

 

[Deleted member 13981]

Is there a Mastercard variant of IDFC First Select Credit Card?

I requested IDFC by email to change the variant of my IDFC First Select Credit Card from Visa to Mastercard but they replied back saying:

"This is with reference to your email ,for credit card franchise change request, we do not have the functionality for converting Visa franchise to Mastercard franchise."

They have listed benefits of Mastercard on the official page of IDFC First Select Credit Card. I understand as per RBI directive they are supposed to provide the variant of customer's choice. Shall I complaint to RBI ombudsman?

Yes there is one.

 

[alanabraham]

Even I have the MC variant. I had requested for that at the time of application (sent message on Instagram and email) and clearly stated that i won’t use if I get a visa.

Any additional benefits when compared to Visa Signature? Which variant of MC?

 

[sjmajumder]

Any additional benefits when compared to Visa Signature? Which variant of MC?

Yes, complimentary golf

 

[sjmajumder]

escalate to nodal desk

Got response saying the RBI circular was only a draft circular asking for feedback. There is no directive from RBI which mandates change of network and it has not been implemented.

I tried searching for RBI circular but I could locate only the draft circular and no update after that.

 

[s1t2y3a3m6]

Yes, select master card World

 

[Deleted member 11974]

Got response saying the RBI circular was only a draft circular asking for feedback. There is no directive from RBI which mandates change of network and it has not been implemented.

I tried searching for RBI circular but I could locate only the draft circular and no update after that.

then complain to rbi

 

[sjmajumder]

then complain to rbi

Complained on 16th Feb. Closed by Ombudsman today with below comments.

Regulated entity has confirmed that as per bank’s internal policy guidelines, it is not feasible to change the card network from VISA to Master card . Bank has clarified that both the cards have same facilities and global acceptance . It was communicated to you vide email dated 04.02.2024. As it is commercial decision of the bank, apparently no deficiency in service on part of bank is observe. Hence your complaint is treated as dealt with.

Which confirms the network portability is not yet in place. The RBI circular was only a draft circular.

 

[Deleted member 11974]

should have attached proof as well that some customer has received it

 

[sjmajumder]

should have attached proof as well that some customer has received it

Some customer received what?

 

[Aditya12]

There are many other MC world cards that you can get. Why don’t you try those?

 

[sjmajumder]

There are many other MC world cards that you can get. Why don’t you try those?

Can you suggest which ones that has golf benefits and is LTF?

 

[arun4455]

Complained on 16th Feb. Closed by Ombudsman today with below comments.

Regulated entity has confirmed that as per bank’s internal policy guidelines, it is not feasible to change the card network from VISA to Master card . Bank has clarified that both the cards have same facilities and global acceptance . It was communicated to you vide email dated 04.02.2024. As it is commercial decision of the bank, apparently no deficiency in service on part of bank is observe. Hence your complaint is treated as dealt with.

Which confirms the network portability is not yet in place. The RBI circular was only a draft circular.

The circular is still in draft mode. This has not been notified/ implemented yet.

 

[Aditya12]

Can you suggest which ones that has golf benefits and is LTF?

You can check yourself which one suits you. Go to Mastercard’s website > Mastercard for you > Find a card. Apply filter for World Debit and Credit cards.
Some of the cheaper ones are Yes bank select (earlier known as prosperity edge), HDFC swiggy, HDFC Millennia (MC variant), ICICI wealth debit card (free for wealth customers).

 

[sjmajumder]

You can check yourself which one suits you. Go to Mastercard’s website > Mastercard for you > Find a card. Apply filter for World Debit and Credit cards.
Some of the cheaper ones are Yes bank select (earlier known as prosperity edge), HDFC swiggy, HDFC Millennia (MC variant), ICICI wealth debit card (free for wealth customers).

Well none of these match the criteria I am looking for...LTF and complimentary golf.

 

[Deleted member 11974]

Some customer received what?

i meant take ss of the idfc select MasterCard variant if anybody has received it and share it as reference

 

[sjmajumder]

i meant take ss of the idfc select MasterCard variant if anybody has received it and share it as reference

That is not the issue. They have never said that it is not available in MC variant. They are saying it is not possible to change the variant once issued. The only way is to cancel the card and reapply.