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iScore ICICI - impact on pre-approved offers and credit & loan Limits

SSV

TF Reserve
Contributor
VIP Lounge
iScore by ICICI

This discussion is to understand what is an iScore by ICICI which appears in iMobile App under " Discove" tab for SB account holders
its impact on pre-approved offers and their limits..​

What is iScore?

iScore is an internal/proprietary score score provided by ICICI Bank to its customers, on the basis of their transactions in the physical and digital world.
Before we go on to the details of how it is calculated , let us see its uses from customer perspective based on my observations:

1) iScore - its impact on Credit card pre approved offers
( Very minor role as of now, but could play a considerable role in future)..

iScore is not playing a siginificatnt role in triggering pre-approved credit card offers yet.. but in future it may be considered with some greate importance depending upon how ICICI wants to take this forward ..
I found only one instance where low iScore had resulted in no pre-approved offers for a customer.. ..in the following case..
complete details are here in this thread..

What it essentially means, iScore is playing some part in triggering pre-approved CC offers , albiet a very minor role as of now..


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2) Significant role in Crdit limits on products like Credit card, Home Loan, Personal Loan , Auto loan etc.

This is where the plot thickens.. I have found quite a significant co-relation between iScore and limits offered on various Credit / Loan products ..
The higher the iScore the higher the limits offered.....

3) Essentially iScore is useful for limits offered on differnt pre-approved loans largely and to credit card limits to some extent ...


Now.. We will go into the academics of iScore,
What is an iScore, how it is built, how to improve, what are the different slabs, etc..
Here I am providing allt he screenshots of these FAQ's taken directly from iMobile App...
It is quite easy to understand...

Some basic details of iSocre..

1) This is available under " Discover " tab in iMobile app.
2) The customer had to hold a SB account to see thid option
3) In the first screen it will show your score..
4) You will find a button there to find out " how to improve your iScore?" .. these options are customized according to the cutomer's current profile..
Basically they want us to use thier different ICICI products..

Tip: Try to use as many products as possible with the least amount of cashoutflow.. the trick is we need to use different prodcuts offerd by ICICI and make sure they are not forced spending on our part. and still try to cover maxmium products with least amuont of outflow..
for eg. regularly we can use some token pre-paid recharge ( load Rs10 into mobile's main balance), a few payments thru QR scan etc...
This way I kept my iScore at 90 at one point of time...
Like this you can find your own spend types..


You can find your iScore( for SBA holders) under " Discover " in iMobile App..
Scroll down to the bottom in the " Discover" tab.

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Now FAQ's part



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My Old iScore Screeshot: found in this thread..


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My Pre-approved credit limits offered on different loans based on my

1) 24L income recorded as per ICICI records
2) current iScore of 80, ( before 90)

1. Home Loan : 95L
2. Auto Loan : 50L
3. Two Wheeler Loan: 4.10 L
4.Loan against Property : 80L
5. Loan against comeercial property: 80L




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Now, Let us do some collobarative research on this topic to establish some facts based on my above observations...
Share your profile, iScore, your pre approved offers, its limits etc.. your expereince and observations ..

I believe , this will definitely help in understanding how ICICI triggers its pre-approved offers and limits going into the future...

Imprtant Note: If you have very high income (ITR) and a very good CIBIL, and have availed decent amount of credit products from ICICI, then iScore's role is negligible in your pre-approved Credit card offers.. Actually some of these factors will contirbute to the high iScore itself and there by good offers...
 
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I think cash out flow should be very less compared in flow.

Also should consider the bill payment and investment via icici ac to improve.

Also iscore is based on cibil and all icici products (ac,cc,pockets)
 
I got my first unsecured Apay CC Pre-approved with 1.5L limit in March 2023
In September I got LE 2.7L and got Rupay Coral LTF at the same time. Total Limit 4.2L (Present)
Got Mine Card in December & Platinum in Jan 2024
Opened a WM Acc March 2024
Pre Approved Offers
Sapphiro Duet Paid, MMT Black Sig Piad, Manchester Paid
HL 32.65L
Pay later 20K
Consumer EMI 50K
Auto Loan 20L


iScore.jpg
 
Type of account mentioned in cibil is overdraft

There's no option of 'overdraft secured' in to dispute

But icici mentioned collateral details of fd.

So it will be considered as secured only.
All the above info was correct, even though it gave collateral details, it treated as unsecured loan.
In principle it should been treated as secured loan, but in practice it was not..
I fought with ICICI and middle dropped..because of wastage of time..

Check in the Experian , it clearly shows as unsecured..
 
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Type of account mentioned in cibil is overdraft

There's no option of 'overdraft secured' in to dispute

But icici mentioned collateral details of fd.

So it will be considered as secured only.

All the above info was correct, even though it gave collateral details, it treated as unsecured loan.
In principle it should been treated as secured loan, but in practice it was not..
I fought with ICICI and middle dropped..because of wastage of time..

Check in the Experian , it clearly shows as unsecured..


SS of OD on FD shown as unsecured loan in CIBIL

My communication with ICICI
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SS of OD on FD shown as unsecured loan in CIBIL


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