• Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.

Issue with HDFC Regalia add-on credit card card PIN setup(Solved)

Asim

TF Buzz
We can set up Credit card PIN for primary card holder though netbanking log in instantly but to setup add-on card holder PIN HDFC bank sent physical PIN in post. The physical PIN came in post never works on ATM for setup. I have requested and received PIN in post 4 times and still unable to setup PIN for add-on card holder. Called customer care many times but they couldn't help. Anybody facing same issue and any solution. Thanks.
 
Solution
I did that too, but the OTP didn't work in HDFC ATM, tried 3 times already.
I also faced this issue, then later found out the following conditions for ATM pin generation. Once you follow, it will be successful.

In ATM when asked for mobile number, enter with 91... Total number of digits should be 12 digit for mobile number.

Secondly ATM transaction must be enabled in your addon card. Enable it your online netbanking.

After this two steps, OTP sent by customer support will work.
OTP for the add on card will go to which number the primary account holder or the add on account holder mobile number ??
Also i noticed that the credit card number is same on my add on number as well my mother's primary card (Diners millenia credit card).
In fact expiry & CVV is also same.
OTP for online transaction will be sent on primary cardholders mobile number.
 
Back
Top