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Are you sure we get cashback for MCC 7311 with Kotak ? Justdial charges 2% extra for debit cards.
What is the MCC name in OTP page ?
No one can give u guarantee my friend 🙂
We are just here to share , what will work ! But if banks decide the other way then nothing can be said for sure.
But since this is not in exclusion, we think it should be rewarded. Rest on lotak.

Otp page -- WWW JUSTDIAL COM
 
For those who are fighting for cashback with Kotak after making Utility bill payment, use this page captured by Wayback Machine (Internet Archive) on 22nd January 2025 to show them what TnCs were when you did the transaction.

 
For those who are fighting for cashback with Kotak after making Utility bill payment, use this page captured by Wayback Machine (Internet Archive) on 22nd January 2025 to show them what TnCs were when you did the transaction.

They were advertising on mail also
 
Please, if anyone is sending an email to Kotak, could you provide the email template and the email ID of the kotak officials?
 

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Please, if anyone is sending an email to Kotak, could you provide the email template and the email ID of the kotak officials?
yes i want this template too.
Official email of kotak? Just like you I did not bother searching it on the web, but I looked in the 811 app and just raised a complaint.
Steps:
Kotak 811 app ➡️ Menu (bottom right) ➡️ Need Help ➡️ Grievance redressal ➡️ Personal Banking ➡️ Level 1 ➡️ Other

There is no template, just write that you did not receive cashback for the following transactions (write txn reference number).
 
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Official email of kotak? Just like you I did not bother searching it on the web, but I looked in the 811 app and just raised a complaint.
Steps:
Kotak 811 app ➡️ Menu (bottom right) ➡️ Need Help ➡️ Grievance redressal ➡️ Personal Banking ➡️ Level 1 ➡️ Other

There is no template, just write that you did not receive cashback for the following transactions (write txn reference number).
I will do on 1st March.
 
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